sunwest carpet care

LIFE SAVER! I found Nick through a contractors group and I’m sure glad that I did! There have been several times that Nick has responded the same day to take care of carpet spots for us. We’ve even used him for tile cleaning. Every single one of my customers has had nothing but good things to say about his work. He can even do carpet repair, which is why I call him a life saver. If you’re looking for a reliable and affordable carpet cleaner, look no further than Nick at Sunwest Carpet Care!

ok this will be as short and as sweet as possible:
the major thing was they got the carpet clean, –hadn’t been cleaned in at least 4 years my mom lived in the condo, unfortunately, that was the only positive experience out of this that’s why the 2 stars not one– if any thing else had gone as planned, i would have given it another star. I recommend if you hire them, give yourself a wide window of time, not be sensitive to language and not be sensitive to chemical smells-​strong smell after they get done, mild the 2^nd day and then after it fades. I would also get a solid quote from them and either have something for your furniture to rest on while the carpet is drying.
March of this year i got a quote for $ 30/​room in the house i was managing, the owner decided to go with someone she knew. In September i moved and so called them to clean my parents condo– just the living room and stairs. They scheduled me the next day as they didn’t have anything else scheduled then. We set a goal time-​3p– but left an hour before and after window just in case he got another call
It was 5:45 when he got there. Once here he looked at the place and said I barely met his minimum if he included the 8 ft hallway. His minimum was $ 90. Not in any of our conversations did he mention a minimum. I asked how long it would take as I was already late, he said no longer than 45 minutes. (I also checked his website after that and didn’t see where it says there is a minimum.) I said 45 mins was fine, since i was already late for an appointment.
It took 90 mins for them to hook up to my water (on the website says they bring their own special well water) bring the equipment up and do the hall, living room and stairs. The whole time they are joking, swearing, making crude comments and jokes. I finally came out of my bedroom and stood watching them with my arms crossed as I waited for them to finish and followed them out. They didn’t wipe up the floor off my tile entry way so I slipped leaving and nearly fell. Then when I got out and locked up, I paid in cash but right before he took my money he said there was an additional $ 5 environmental disposal fee.
The furniture i had there (2 recliners and 2 side tables they moved into my kitchen and turned one recliner on its side to get it into my bedroom to get it off the treatment area– before when i have had this done they put the furniture on foam blocks so the floor had time to dry before you put the furniture directly on the carpet, so my furniture remained in the kitchen and bedroom till the carpet dried. Nick told me it would take 3 – 6 hours for the carpet to dry… it took a day and a half with all windows and my patio slider open, then because they couldn’t put furniture on wet carpet, i had to wrestle my furniture back out.