Carson Pirie Scott

This is one of the most poorly run stores in the chain. The product is displayed nicely and the store seemed overall clean with minimal mess around the departments. Signage is an issue as things were not properly signed and many prices were wrong. Many items not tagged correctly. Most if the service counters did not provide service, just an associate with an excuse not to ring you up and pass you on to a other counter. One lady associate told us her register stopped working right after she rang someone out. There were no customers near her area and for the previous 10 minutes she was chatting with another employee before we asked to be rung out. Many of the other Carson’s I go to usually will manually override the register when using coupons, this one wouldn’t budge. Even after the coupon went thru she said she was certain an item wasn’t supposed to be used with the coupon & changed the price back. Needless to say the store lost a sale. I’ll be back again but only if I have to for an exchange, return, or to pay a bill.

The ceiling on the bottom floor is not high enough or something. I couldn’t breathe. I needed out the moment I walked in.
Instead I ignored my craziness and circled the store three or four times just looking to see if I could find someone, anyone to ask the standard «can i help you with anything? «to that the answer is unfortunately no.
I did finally find workers… about four or five of them were huddled around a counter laughing and gossiping about other customers (not that I was listening)
Ok fine I was listening… But it wasn’t hard I mean they were being very loud and annoying.
It’s weird I’d complain about walking passed the men’s fragrance section usually because it always seems like they are Gil from the Simpsons just begging for a sale but not this one. This carsons has employees more annoyed at you even being there.

I was kidding about the men’s room not having a baby changing station, just so my lady would change the diaper and not me. Carson’s is very considerate of the fact that Fathers do care for their children during infant stage. We spend a lot of time in the mall and grateful that Carson’s elevators work and I don’t have to adjust the stroller to go up and down escalators!

The Carson’s in north riverside needs a facelift. Their selection is very limited. You can never find what they show online and I couldn’t use my coupon on a pair of levis. sucks…

Usually I love Carson’s, but this one is substandard. Cluttered, small selection, associates that aren’t very helpful… I could continue but won’t. I will finish by saying, if you shop here be prepared for poor service/​selection.

Beware of extraordinarily high prices on small kitchen appliances! I just did some Christmas shopping there last weekend. I also shopped the same day at Bed Bath & Beyond. The difference in prices blew me away. The 4-​slice Cuisinart toaster was $ 129 at Carson’s, while it cost $ 69 at BBB. The Cuiinary Griddler cost $ 150 at Carsons and only $ 99 at BBB. How could there be such a huge difference? In addition, I was able to use two coupons for 20% off at BBB on each of my items. The Carson’s coupons were only worth 10%. Guess where I did my Christmas shopping?

On a recent trip to this location it was nice to see an overhauled shoe department. I agree with others that I mostly avoid this place, except for the occasional convenience and curiosity that comes from a «let’s see what they have» moment. I think the selection has been average and I’ll give them credit that they look like they’re trying to be ‘something.’ The display, overall comfort and layout of the shoes has at least greatly improved. There is more room to move around and a new rear room used to house the clearance items in one spot.
I purchased a couple of flats (Rocket Dog) that were different from the pack, but that I don’t expect to last too long — on the first day I wore them, the cheap rubber soles on the bottoms of both pairs were already flaking off.
After glancing around, discount coupon in hand, I was inspired to check out the clothing. Only the Calvin Klein section seemed to have a degree of appeal and plucked a trench coat from the rack to check the look. It didn’t take long to realize that this store seems to have forgotten some basic rules. One, you need mirrors to see the clothing and appraise if it meets a minimal standard to move on to the dressing room. A quick glance against your body to check a color or a length perhaps. None to be found — and I searched high and low. The dressing room i did find nearby had all of the doors locked and no central mirror there either. No mirror?! ummmmm… mistake? Or are you still remodeling? The absence of both of those details is only made worse by an absence of personnel. The trench coat made its way back to its home on the rack, and I proceeded to the one thing I knew I could find: an exit.
A couple of years ago I made similar observations at a JC Penney in the same mall. In fact, there may even be a Unilocal review about it still on display. Fortunately, employees/​managers were interested in the feedback and a subsequent trip back revealed that they upgraded and made the needed changes to their store and procedures. But the recent observations at Carsons are what I would consider to be major obstacles to shopping. Call me crazy, but if we’ve taken the time to come to the store as customers, shouldn’t the benefits of an in-​person purchase consideration outweigh (or at least be different) than the blind online experience? Perhaps Carson’s has removed all of the mirrors to avoid looking into one.

No mirrors in either mens’ dressing room. Seriously?! Did some overpaid consultant convince them that would result in higher sales? I threw a pile of potential buys on the floor and walked out.
Dim lights — nearly pitch black in the men’s department.
Disorganized racks. No staff to be found anywhere.
And did I mention that they have NO MIRRORS IN THE DRESSING ROOM? Wow.

I came here to buy Yankee Candle products. Some of their products were on sale, but which?! Things were not clearly labeled! I just winged it and bought whatever I was looking for. There are diffusers of two different sizes, yet no prices. Come on now.

took my mom here cuz she was lookin for some blouses on sale. very close 2 our crib but i dont really like this mall or this store. they didnt have a variety of the blouses she was lookin for. nor did they have any polo shirts on sale that she wanted to get. i did however get a coverall that i can wear over my bathing suit. i thought it wa son sale for $ 29 but it was an even better deal when i got to the register — $ 19.99! I love when that happens! who doesnt appreciate a great deal?!

4 Stars? No! Carson’s I love, but the store in North Riverside is a bust. If it’s an emergency, okay, but stay away otherwise. Carson’s is one of my most favoritest stores, but this particular location breaks my heart a little more every year. The main problems are their selection and customer service. I only go to this one when I don’t have time (or energy) to go elsewhere.

Im a huge fan of Carson’s or should I say Im a huge fan of their 85% off sells. Whatever the case every since Macy’s took over Marshall Fields I’ve been shopping at Carson’s every since

A pretty decent store, with some good sales. Nothing exciting, but it’s a good go-​to place for housewares and other basics. The service isn’t anything to write home about, but whaddya expect? This ain’t Nordstrom’s, baby.