Petco

I have gone to petco with a puppy I had purchased whom I made sure he was the right age to not be in need of his maternal mother. As I was looking around asking for help some of the employees were helpful but a trainer decided to assume without asking and started bashing me about buying a dog «too young» when clearly the dog was about to be 8 weeks old. Definitely will not come back to this location unless necessary, I’d rather drive to the one by River Forest where they know how to talk and help to a person without being disrespectful; especially the trainer who I just wished I had known her name.

I am very happy with my experience with the grooming salon today. My sweet baby had Lulu as his groomer and she did a wonderful job on him. She gladly took the time out to look at a photo of how I wanted him to look. I have to say he looked great, smelled very clean and was so soft when he was done.
He had some difficult matting around the ears and tail and she was able to get all of that out without making him bald. The staff was helpful and polite and the price was quite fair.

I have come to this location strictly for dog grooming for years. This last time I went, I took my brand new fur baby. Their computers were down, so they couldn’t check us in for my dog’s scheduled grooming. Before I left, I asked for my dog to be shaved down for the summer, and to have his tail kept long. When I came back, I was blown away with how adorable he looked! She even put a little bow tie on him. Despite the stress of dealing with their computers, they still did a wonderful job. Definitely going to keep coming back here for dog grooming :)

I think this petco is a great place, the people are so nice and helpful and the grooming salon is so great and they groomed my dog and she looked amazing and they also did a shedless on my lab mix dog and wow she looked like a different dog!!!
LOVE THIS PLACE

i think the petco dog salon is a great place to bring your dog to get groomed. the salon mgr. is very caring to the dogs and really friendly. you can tell she loves taking care of the dogs. my yellow lab loves going there.

1^st off I already have been buying my dog food online from amazon/wag.com because its cheaper and has free delivery. but why I am writing this bad review is because if the employees are going to shame you for buying a choke collar then why sell them? Not only did I have to deal with Boot Camp Trixie while looking for the darn thing while trying to sell me her training services I get to deal with the man-​lady (Sue) Associate 46. behind the counter for buying one too. Both of you should be ashamed for assuming the worst of a customer for buying one and to keep lecturing a customer who has raised, sold and trained pets his whole life, I’m very disappointed. I will never come back here again. Which I barely was to begin with. Petco is already a dying breed but with employees like these 2 you are only spreading up the process.
Congratulations
P. S. regarding the stupid nickname of Darth Vader you were trying to give me. You will never call me that because I am never coming to the store again. Also I’m sure your manager is going to love it when I tell them about my experience today.

Great cut, my cocker spaniel was so matted under all that hair last month. They were upfront about how short it needed to be. They did a wonderful job! I’m so happy! Copper looked great and he enjoyed himself. We will be back next month.

This place is horrible. Deserves NO stars!!! Went to get my dog groomed here, and he came out looking like a cat. I have a pomeranian and you absolutely can not cut their hair too short or it messes up their coat. This exactly what I told the lady before they took him from me. And I get him back and they completely shaved him!!! All except his little bushy tail. I was horrified. And now after two months, his hair still has not grown back. They have ruined my pets coat and are inexperienced!!! I will never go here again…

The store was somewhat well kept and the advice seemed knowledgeable but as my sister was looking for a hamster and I was looking for a guinea pig, the associate gave us an offer on his own ferrite that he was trying to sell. Though the advice for care was practical that interaction felt wrong ever since. But what are you going to do? That’s north Riverside for you.

I normally bring my dog here for grooming and have ever since i got her less than a year ago. They were always very good with her and she was never nervous to go. Shes not even a year old so she is a fiesty little thing. I dropped her off today, then got a phone call an hour later saying «your dogs behavior was unexceptable and we will be charging you a fee»…
Im sorry, is my dog a child in elementary school? Does she need detention? What??? I was so pissed. On top of it, i get there, and she is completely butchered! Worst haircut ever! If you cant handle a fiesty dog than why are you in this profession? Isnt that what you’re trained to do?
If i didnt recieve those ignorant comments on the phone i probably wouldnt be too upset about the haircut. But the lady was so rude. Now i have to take my dog to another groomer tomorrow to fix their mess and put her through more of this crap. Needless to say i will not be returning.
Also the little tiny girl who works the front desk is beyond rude. No personality, not friendly. Great first impression when you walk through the door… NOT!

I take my dogs to get their shots here, it’s only $ 55 and the vet and their assistants are real nice. It’s one of the few places that are low cost and the people are kind to the animals. Other low cost vet places like Paws mistreat animals. Very grateful that this store allows these types of services in this area.

Well, Good bye PETCO!!! Stopped in the grooming Dept. to talk to my groomer, Katie and found out that she was no longer with us? I thought they meant she passed away! REALLY! Did some investigating and found out that she and her old Manager Kathy are now at a brand new salon in Riverside, called A Cut Above Dog Grooming, here is the number 708 777 1176. I know many people are looking for these gals and I have found them!
Was also told by a petco employee that the new grooming manager, Melinda has cut 3 dogs in her 1^st 4 weeks working there, and one was a cut to the penis! OMG, if any groomer cut my dogs penis nearly clear off, there would be hell to pay.
Then last week I got a call from Petco Grooming asking if I’d like to bring my dog in for a groom, I said NO, I am seeing Katie at her new place of employment next week. The very next day they called and offered me 25% off my groom if I’d try a new groomer at PETCO. Sorry but they could offer me a FREE groom and I wouldn’t step foot in that smelly, dirty, dive.
O.K. done with my rant. BEWARE of Petco Grooming, I’d like my dogs penis intact.

The only reason I’m giving Petco 2 stars is because I buy rope toys and food for my dog when they are on sale and on average save maybe 80 bucks on dog food a year. I don’t want anyone to read this review and think that this particular Petco is super terrible because all of these pet stores are pretty shitty in my opinion. The big bone (no pun intended) I have to pick with Petco is their care of their reptiles. I have gone in there on multiple occasions and have heard employees giving out false information on animal care, feeding improper prey items to animals (sorry to tell you this but crickets are not good snake food) and housing way too many animals in one tank.
In the last few months, I have seen a savannah monitor that looked very sickly, a dead corn snake being eaten by a cricket and 10 boa constrictor hatchlings housed in one tank! For those of you reading this who want to buy any animal for the love of god do your research online and buy from a reputable breeder (or ask the staff about their adoption programs for their sick reptiles if you are an experienced keeper). And even if you do buy an animal from Petco, go home and google that animal’s care requirements. You’ll find out many things that their staff won’t tell you.

Not sure whats with all the negative reviews. This is a standard PETCO. I come here for my dog’s specialty food but first have the joys of staring at ferrets, rats, and fish. I think of how awesome it would be to buy a gigantic fish tank and fill it with exotic fish but then sanity/​reality comes back to me when I think of cleaning up after those disgusting creatures.
I am convinced however I will get a couple of ferrets and named and dress them in smoking jackets.

I agree with other reviewers. Nothing special here. Most staffers are pretty annoyed that they have to be there… although there was one time I ran into a lady at the register who apparently had just sucked down a large Red Bull… She talked so fast and was so sweaty, I assumed she was high on cocaine.
That being said, the store is clean. It is understaffed. The manager is kind of elitist.

Petco has a lot of high priced pet food for dogs and cats, as well as other animals. Over many years I have purchased food for snakes, lizards, turtles, iguanas, birds, fish, etc.
Fortunately, I have a Petco Card and usually get a coupon each month for $ 5 off.
The staff at this store is helpful when they can be found. This is a frequent problem.
If you choose to go to Petco, get a Petco Card. It is worth it, and helps make the costs more reasonable.

The actual store is clean and well kept. The problem here is the staff seems to be non existent and when you actually get help they seem to be bothered. Most petcos are filled with friendly pet lover staff however this one is pretty awful.

You would think they know how to sex their animals but they obviously don’t. I had adopted a female guinea pig last year and had decided to get a female companion for her from this location. So I asked the store associate to show me the females and I picked one. I asked him twice since this one was very young. When I found out myself that she was a he, I immediately removed him from the cage but apparently that was too late. Fast-​forward 2 months later and now I have 4 Guinea pigs! Now I don’t know what to do! Thanks a lot Petco! NOT!
Also, this guinea pig was in poor health when I purchased him.

Wow, tons of negative reviews for this place, can’t understand exactly why because every single time I’ve gone to this location, I’ve had a great experience. Some of the highlights of why I love this place:
1. They have a pet nutritionist on staff! Thats friggin’ awesome!
2. Everyone is super polite and helpful.
3. They host the monthly annual pet shots for dogs+ kitties for under $ 100.00, so 4 for the price of 1, basically.
4. You can enter any type of animal into their Halloween contest… I entered my cat and she won 3^rd place amongst the pups.
5. Its clean, organized, and well laid out.
6. When I talk to the store associates, even the GM, they are always interested in my pet stories.
7. The same cashier has been there forever — dark red gothic hair, face piercings. She is über friendly!
I can’t comment about the grooming because they don’t except cats, which doesn’t bother me the slightest… I have «care» kitties that require lots of, hmmm… shall we say temperament and patience.
The pet cages here are pretty clean and they just started selling kitties! I think my only qualm about the cat adoption is that the prices are so expensive!
I sincerely always look forward to my trips here? Did I also mention that there are some handsome men that work there. I won’t name names, but there are at least 3!

Not very happy with my grooming experience.
I brought my dog in for a bath and brush. The sign said 28.99 for Australian Cattle Dogs but I was charged 32.99 with no explanation. I would have refused to pay it, but my husband picked him up and didn’t know about the listed price.
When I dropped him off the groomer (who was also the salon manager) acted like she was unsure of how to approach or handle animals. She asked me to stand outside out of his view while she tried to put him in the cage. He was hesitant, but no where near aggressive. She came out from the back and said «He didn’t want to go, but I just shoved him in…» Like that was supposed to make me feel comfortable leaving my pet with her.
When I picked him up, I was not impressed. Floral scent (that lasted 2 days), nails clipped (but very frayed, like they needed to be filed) and he layed around for the rest off the day, like he was depressed.
I should have trusted my intuition… but I will next time.
UPDATE…UPDATE…UPDATE…UPDATE…UPDATE…UPDATE…UPDATE
I am so happy that Unilocal is here so I can warn ppl about places like this. I screwed up and went inside of this Petco again and the staff was not very knowledgable about prices of products or placement. Not to mention everything is so overpriced and very rarely on sale. The items that were advertised as sale items you could find cheaper at Petsmart or Pet Supplies Plus.
Oh, yeah… There was a lady complaining loudly and demanding that her dog was washed again because she was not happy… GOOD FOR HER.