Anchor Nissan

My mother and I recently bought 2 vehicles from Anchor Nissan, a 2015 rogue and 2014 maxima. Eric was our salesman and I mean it wholeheartedly when I say he was the absolute best. Eric made sure the vehicles we chose were what we wanted and he was very informative and knowledgable. Eric’s GENUINE care for his customers and fun personality made the experience enjoyable. He wasnt just pushing to sell a car like I’ve experienced at other dealerships. He made the process quick but not rushed but also made sure what we purchased was the perfect fit and let us know he was always an email/​call away with questions/​concerns even AFTER purchasing the vehicles. Without a doubt his customer service skills are astonishing and will always refer anyone looking for a vehicle to him. If you are in the market for a vehicle see Eric Fera and you will not be disappointed!

My husband and I both have Nissan’s which makes us a bit more biased; however, the staff here is great and their work speaks for itself. We have done oil changes as well as other work, they are always friendly, not at all pushy and the work is quality. If I am planning to purchase another car in the future, this will definitely be my first stop!

I have been coming here for few years and getting the routine maintenance. I didn’t like their service but they were the closest nissan dealer for me. but now it seems is the time to expose them
i had a issue with my car about 2 years ago, i dropped my car and they could not find any issue on the car as per them everything was perfect. to much my dislike i drove the car as is until recently it become worse. I dropped the car and they found the issue gave me a quote of 3k. I question them i brought the car with the same issue when it was under warranty and they bluntly rejected my claim. i had to dig and find the service copy when I brought the car complaining about the same issue.
the service manager came and told me we will split it half and half. why do i pay 1.5k because my dealer messed it up.
since I didn’t have any choice and pay the half. i called the other dealers in my area to find the price to do that work, i was shocked to know two of the nissan dealers quoted me a price between $ 1500 — $ 1700. I called anchor nissan and told them about the quotes from other dealers, the answer i got was «bring the car to them then»
I would not recommend them to any one, they are rip off’s…
I wish Unilocal had something like danger-​zone in their ratings so that i could award it to this dealer

Wow can these people BS! They lie, cheat and rip off good people. They will make promises, insult you, treat you like crap and act surprised when you demand better.
Run– do not walk away from this place. They will screw you BIGTIME!

I bought a 2012 Altima from there. The experience I had with the salesman Matt was Great. The lady’s behind the Service desk were Great, even this guy Andrew was Great. The 1 star is because of Steve Chauvin. He was very arrogant cocky and gave the worst customer service possible. I was suppose to receive my registration within 7 – 10 business days from date of purchase. I never received it. Finally day 15 I went down there after making numerous calls to them about this and I spoke with Steve Chauvin. I told him I didn’t want to hear anymore stories about why I hadn’t received my registration. He told me in a very arrogant cocky attitude «well here’s a story for you, go take seat at the round table and I’ll get it to you when it’s done» then I said to him I will be making a complaint to the BBB and he said «that’s fine go ahead and do that I don’t care». The worst customer service was given by him. Everyone else was extremely polite and respectful.

Horrible customer service
3 strikes you’re out.
Went there last year to buy my wife a forester, took forever before a salesman came out, didn’t really try to get my business, ended up buying a 2014 forester from quirk.
Went back again few months later.
Same type of service, I wanted to buy Mini Cooper.
I ended up buying a 2014 mini, from mini of WARWICK.
Went back a third time to look for a vehicle for my son. After walking the entire lot,
Not single sales person came out side.
I looked inside their store window, and they had no customers,
All the sales people were sitting in they little cubes.
Can’t blame them at all, they are a reflection of their managers, and how they are trained

Let me say this out loud, Andrew is the best!
I saw the Car on their website and called in, Andrew Felber was the one who was the agent for this. It was so amazing experience throughout, I definitely recommend them.
I bought a pre-​owned Honda Accord, 2010 model. Great condition, great price. Since I’m a new driver, Andrew even helped me with a quick driving lesson kinda thing (which was very nice of him).
The whole thing went really smooth with no hassle.
People, please do consider them for your car needs.

I’ve taken my non-​Nissan SUV to Anchor several times for repairs as it is convenient to my work and home. My SUV is now 9 years old and is starting to need some bigger repairs and Anchor has surprised me twice now with their honesty and reasonable prices. Shortly after a big repair bill on my SUV, my husband had to get similar work done on his Jeep, the Jeep dealer charged him almost double for the same work! I was shocked and pleasantly surprised upon confirmation that my preferred repair shop was reasonably priced. Last week I had to have an oxygen sensor replaced. Auto Zone checked the codes for me, and it showed both oxygen sensors were failing. Anchor told me the mechanic thought only one was bad and the second one was throwing an error trying to compensate for the first. They quoted me the cost to replace one and what it would be to replace both, a few hours later, they called with good news that I only needed one replaced.
I’ve been really happy with my experience at Anchor and I will be returning.

I purchased a used Pathfinder from the Anchor Nissan team… they were great. Efficient, fair, and took care of a few issues after the sale with no hassle. I’d definitely buy from them again.

Went there with my wife to by a rogue on Monday we made a deal with the dealership sign a deal that day and all we were waiting was for the finance that was going to be done the following day
The next day finance came in all set to sign the papers we went in and they checked my trade came back and they want to change the deal now they want us to give them another 500 to make the deal happen because there was some rust in the tail gate of my truck and they were saying that I did not disclose that info I told them I did and it was in the paper that I had signed the day before and sure enough they pulled the paper and there it was
But that didn’t matter they still wanted another 500 they went back on their deal after we had signed the agreement on price
I guess agreements to them (management) it’s just a peace of paper his response was that the deal paper that I had signed was subject to the truck inspection that is what he told me
I read the paper and there is no such thing written on that paper and no such thing was disclosed the day before by the sales person
So I caution you going there because they are not a honest dealership specially the manager

I ranked Anchor at 5 Stars because I don’t have any suggestions about how they could do a better job. I was looking for a low mileage ²⁰⁰⁹⁄₁₀ Pathfinder.
— They had many models to choose from;
— The price was very low (lower than a 2006 base model with twice the miles at another dealership);
— The purchasing process was pretty much painless;
— I got a reasonable offer for my trade-​in;
— The salesman, Eric, is just a normal guy doing a good job, and not your typical car sales douche;
— They removed all dealer badging from the car and didn’t give me a hard time. I refuse to drive around in an advertisment for the next 5 years.

Good Staff, Nice Place

After having a miserable experience at another Nissan dealership, I was hopeful that my luck would change with Anchor Nissan. I emailed about a used vehicle and Max wrote back to with some questions. He was super nice, funny and pleasant to deal with. I made an appointment to come in and when I stopped in, Max greeted me and handed me over to a salesman named Steve. I was a little nervous because this is where the last dealership went sour, but Steve was amazing. We went on a test drive and he gave me tons of information about the car, what to expect and reasons I would love it. We drove around until I knew this was the car for me, then headed back to the dealership to talk numbers. He never pressured me, just gave me the information and let me make decisions I was comfortable with. I never want to buy a car from anyone other than Steve! If you are shopping for a car, give Anchor a chance!

I bought my Sentra over a year ago from Steve at Anchor Nissan. He was patient, knowledgable, personable, and worked to find me a price that I was comfortable with. I ended up with an even better deal than I expected… and I had done my research! Everytime I go there to get my car serviced (regular oil changes and maintentance) he either waves at me through the window when I’m on my way in or comes over to greet me if he is not with a customer. We will definitely go back and see him when it is time to get rid of my husband’s car. We couldn’t have asked for better service or for a better deal.
I also have to add the fact that whenever I bring my car in for maintenance, the people at the service desk are always very kind, knowledgeble, and personable as well. This is how service should be, unlike the miserable and rude people I was forced to deal with at Cerrone Chevrolet’s service center in Attleboro, MA before I bought my Sentra.
I love my car and I am very happy that I bought it at Anchor Nissan.