Ted’s Boot Shop

Bah. Came in for running shoes. Okay, they have very few. Whatever. Super high pressure though. Sales people running all over me. Fast talking, fast moving like they’re trying to hustle a high margin car on me. Trying to measure my feet before I’ve hardly seen the shoes! Last guy knew nothing about shoes. Gasped when I said I did *not* want minimalist. They only carry minimalist and walking shoes. Tried to sell me walking shoes for running. Oh, and referred to my orthopedist as a «pediatrician or whatever» when I mentioned my insoles as the reason I did *not* want shoes with stability tech.
Two stars for being an institution and having retro charm. Don’t think they updated anything but the shoes on display since the 70s. Actual experience was bad. Just don’t have the heart to ‘call ‘em on it.

Here is the thing about Teds Boots. the customer service depends on who helps you. the sales person de jour can be down right RUDE and MEAN or very personable and helpful.
I went it today with my two year old… yup two year old. ya know. the phrase terrible two exists for a reason. My wonderful little kiddo can be a bit unpredictable. But one thing that is a certain is he does not like to try on shoes, or even the hint of measuring a shoe against his foot. I know this from experience.
(as a side note. I feel as though if you sell childrens shoes. you might want to have people working there who. well don’t hate children. or at the very least aren’t mean to them. because they are children!)
Anyway. I had a pair of shoes to return that my son would not put on his feet to even try on. So when the very surly man told me he would need to measure my sons feet because the shoes are down stairs and didn’t want to have to walk down there more than once, I kindly declined and let him know there was no way my son was going to let him do that. But he insisted and attempted to walk near my son with the measuring stick. My son promptly started screaming as expected and warned, and then more or less screeched on and off for the remaining time in the store.
See dude I told you my son was not going to let you do that. And you telling me that you have 50 years of selling shoes, means absolutely nothing to my two year old. You however being rude to a toddler and his mother is something my son picked up on, and the reason he continued to scream.
Anyway. the guy finally went «downstairs» to get the shoes and I asked the lady to start my exchange. As she was ringing me up she also recommended measuring my sons foot. and again my son started screaming. During this exchange the man brought the shoes up (not the ones I had asked for) and was slamming them on the counter huffing and puffing at my son. I tried to explain he was tired and it was nap time… crickets. There was no mention that he did not bring up the shoes that I had asked for. But by the time that I noticed I just wanted to get the hell out of there. Despite the rudeness to both me and my TWO YEAR old… I politely thanked them for their help. to which there was absolutely no reply.
Now I am stuck with shoes my son likely won’t wear because they’re green and he won’t wear green (which is why I asked for the orange ones). And I am out 45 $ which i wouldn’t normally spend on shoes for him anyway. And I don’t want to go back there to return them because I don’t want the experience of being treated so rudely again.
UGH!

One reason to bother going to brick-​and-​mortar stores is that you’re getting the benefit of personal interaction with experienced salespeople who want to help you purchase something you’re happy with. Shoes are much cheaper and easier to return online, so you go to an institution like Ted’s for quality service.
Unfortunately, they do not provide that. They are in the habit of pressuring people to buy shoes that do not fit in order to make sales from their extremely limited inventory (seriously, where are all the boots?). I no longer trust them and would advise anyone looking for shoes to shop at Zappos.

Boy is the woman who works here unpleasant. I brought my son in to pick out shoes. They didn’t have the kind he wanted in his size so she suggested another pair, which he wasn’t interested in. I said thank you, I think we’ll pass. She told me I would be a better mom if I made him wear the shoes he didn’t want. Alrighty then. I don’t think I’m a worse mom for allowing my kid to choose the shoes he wants, but ok.
Tried once more to go shopping myself and got nothing but rude, short answers to my questions. That’s enough for me, she’s just too mean for me to go back.
I will mention that I have bought shoes here in the past before these incidents, and was happy with the fitting and shoes, so 2 stars for that.

Suggestion for their slogan:
‘
«Ted’s Boot Shop: We only have like 3 boots, but you can get some shoes if you want.»

I randomly decided to stop in when I was thinking of getting a different pair of shoes for a wedding I would be attending the next day. The sales associate was incredibly courteous and friendly to me and my 3 friends (who were not buying anything). She was very helpful, and with the first pair I tried on, she said «too big» and proceeded to get a few different styles/​sizes for me to try. I ended up finding the perfect pair that I loved and almost fit perfectly put pinched a little. Not a problem — she took the shoe and stretched it a bit so that it fit like a glove! I wore the shoes for 6 hours the next day at the wedding, and my feet did not hurt at all (no small miracle for me!).
I wish I knew her name so I could make sure to see her the next time I’m in town. She could just glance at the shoe after I put it on and tell if it was a good fit or not.
Highly recommend this place, and I will travel there to purchase dress shoes in the future!

This place helped my soles out in a pinch when I found myself traveling and not happy walking in the shoes i had come with. I noticed a good selection of boots and sneakers in the window and when inside, I found the sale rack wwhich is what saved my feet and wallet. I ended up buying a pair of new balance hiking shoes for $ 65. the y also carry running sneakers and converse, slippers and boots of all kinds. and they cater to narrow or wide widths as well. I found the 2 sales men to be nice and helpful, they were not rude to me. I’d shop here again.

About a month ago I bought 3 pairs of women’s dress shoes from here. I got a lot of personal attention from the owner on what types of shoes I should try and in what sizes. I’ve always found shopping for shoes to be very difficult, and the owner was obviously very knowledgeable about fitting shoes and explained to me how my foot is not in fact wide, but I have a high arch, so if the shoe goes over the top of my foot I will need a wide shoe to compensate for the height, whereas if it has an open top I will not. He also explained how the length of my big toe effects the fit, and many other things I can’t quite remember.
All in all, I got 3 pairs of the most comfortable dress shoes I have purchases and they look great. They are all softspots brand. They don’t have a large variety of brands, but that’s because they only stock brands that have half sizes and wide sizes to get you the best fit. And these shoes fit great, are super comfortable, and really cute! I get compliments all the time!
A great place, and has been locally owned for many generations. It really has that local, personal feel, and he really wants your shoes to fit unlike at most boutiques in the area who try to convince you the shoes fit when they don’t.

Ted’s boot shop is a family run business that has providing great service to me and my family for decades. On any given day there will be two and sometimes three generations of extremely knowledgeable, helpful people available to carefully fit your feet. They sell high quality dress shoes, boots and casual wear and are competitively priced. They usually have something on sale in the window and occasionally have 20% off sales on all items not already on sale.
Be aware that the store is small and on sale days it can be pretty crowded. Since they are providing one-​on-​one service and helping people get fitted as well as retrieving shoes it may take a few minutes to get someone to help you.

I went in there to take a look– I was looking for men’s clogs which they did not have. Anyway, the tall guy was super nice and the other one was a rube jerk. I told him I was uncertain about my dad’s European size and he got all pissy about measuring his foot because he knew I was looking for clogs. Okay fine, then don’t measure his foot but you needn’t be an ass about it. You are not going to sell boots THAT way.
Does no one know the definition of the word courteous?