Saks off Fifth

Is this even LEGAL or RIGHT to treat customers this way??? I went to Northbrook location Saksoff5th on sat 5÷21÷16 to shopping for pre-​Memorial Day’s week sale. I was going to purchase 6 pairs of jeans from the same racks & they’re all same price, but there were 2 pairs of jeans price tags was $ 29.99 but when the sales lady scanned the price it was $ 119 & $ 69, so she took off the sales sticker right away in front of me and said can’t give me the that price. Then i stopped her for ripping off the sticker of the second pair jeans & I said I need to take a picture to show the store manager. This lady claimed she is the store manager. Then I asked to speak to her supervisor, she said the supervisor is on PTO. I told her as the consumers right, even if this tag was by mistake she should of give customers the sale tag price because first of all this is not my mistake. I spent a lot of times & $ shopping at this store. However this lady took of the both red stickers & said can’t give me the sale price because of her store policy, but then she charged me for $ 119 the jeans I never purchase. This is so wrong not giving customer price adjustment even thou this is obviously the store mistake & wrongfully charged the jeans I didn’t purchase. I asked her for her supervisor’s contact information then later I found out she gave me her card instead of her supervisor cause when I called it was the same lady answered the phone. The key point is the jeans was $ 245, sticker said 83% off as $ 29.99 which is neared the sale price. How can she just declined is the store or even her mistake & refused to sell customer the right price???

Located in the Village Square of Northbrook Plaza, specifically next to Trader Joe’s. Plenty of parking available.
My husband and I stopped by this plaza after making a shopping run at Trader Joe’s. I am surprised to see such a poor rating of this place (at the time of this review, 2 stars overall), but then again with only so few reviews, it doesn’t exactly paint an accurate picture of how this business really is.
Anyways, upon entering, I immediately headed towards the back to check out the shoes. I was pretty happy seeing some of the high end designer names (which included Christian Dior and Manolo Blahnik), but would prefer the price to be knocked down by at least another $ 50-​$ 100 off.
This store was pretty organized and neatly stocked on the shelves and on the rack (for the clothes).
This store also carried quite a handful of high end designer brand names in the handbag department as well (including Bottega Venetta, Valentino, Alexander Wang and YSL).
If I lived in the area, I would definitely frequent this store often to find the deals for less.

Off 5^th is my Go-​To store for everything– designer handbags, jewelry, and clothing. I shop here and online regularly. Yes, it gets a little messy in the clearance area, but the fab prices and discounts make up for that!

Dumpy
Been there three times now. Yet to hear a hello. Or find anything worthy.
Had to look for associates who _​point_​to corners.
Very unprofessional.
Very limited selection of anything designer.
It looks like it’s organized but
Almost no suits/​career for women
Men’s is mostly xs or xxxl.
Very little merchandise from saks. Mostly filler stuff from their purchase of lord and Taylor.
Sad.

Terrible customer service. Slow rude workers. The cashier broke my necklace, doesnt apologize, tells me to get a new one. When I tell her it was the only one she shrugs… Doesn’t offer any other alternative or other solutions. I’m definitely not coming back.

Gowns and Shoes.
I’ve lived around the corner from this store for seven years and tonight was the first night I set foot in there. Why? I don’t know. I guess I just figured it would be one of those junky overpriced stores with the remains of what doesn’t sell.
Junky it is not. In fact, I was extremely impressed by how well organized everything is compared to other stores like TJ Maxx and Marshalls. I came in tonight looking for something particular. Since it’s a seasonal item I didn’t find what I was looking for — anywhere — but I’ll consider my bummer luck to be super lucky. Because I found so many of my favorite brands here. Dresses by Diane von Furstenberg. A small Ellen Tracy section. St. John suits.
Walking into the store, I felt like I was walking into an upscale department store that was placed into a Marshalls. Shoes in the back — wow what an amazing selection. Fancy gowns, some that start at $ 999, but they have lots of sales going on right now. Stuff you’d see on the runway. The purses and accessories section is really fabulous too.
Also a mens and small girls section (not sure about boys).
Yes, I saw some *are you kidding I wouldn’t wear that top to save my life* tops, but overall some really great pieces to browse.
What I loved most was the chance to shop higher end brands with no one trying to sell me on anything. I could browse for days!
What to shop for now: Spring has sprung with some great sales taking place. Tops galore.

I was met a the door by a man in a suit with a geek wire in his ear. I wear a 1X and wasn’t aware they don’t carry women’s sizes. This man looked me up and down and then directed me to the shoe and purse department in the back. That would NEVER happen at Nordstrom’s or Macy’s.