Zengeler Cleaners

Picked up our daughters wedding dress, all cleaned and packed and heirloomed. Several long formal dresses were also cleaned to perfection. The other day my husband said to me Zengeler Cleaners really does a wonderful job on my dress shirts… I quickly told him that my mother (back in the 70s) used Zengelers in Libertyville for all her cleaning so it is a family tradition !! Everything I have had cleaned at Zenglers has come back to us in perfect condition and looking like new. Everyone I have had the opportunity to meet while dropping off in the drive thru lane has been wonderful and very helpful!!! Don’t forget to ask for the monthly discount, they do have them if you havent gotten them over the internet. Thank you Zenglers.

I have been a Zengelers delivery customer for 25 years, but I am looking to switch because something has changed and no one within the company seems to care. My driver retired about 3 months ago, and since then, at least 50% of my orders each time have been cleaned or delivered incorrectly. I have placed numerous calls asking to speak to someone in management to understand and fix the problems, but they simply don’t care. I would not use this company any longer, which is a shame because they used to be SO good.

Quik drop off of some clothes for cleaning, very professional staff… not a big time user if dry cleaners, but they are my choice

I am shocked. My husband picks up my dry cleaning the other day and I see a bill of 30.40. I brought in 3 pairs of pants. Nothing fancy. How could this possibly cost $ 10 an item? I will never, never be back.

This place is terrible. Asked for medium starch on my dress shirts and the came back so stiff that it is literally like wearing a paper bag. Not to mention they are pricey. Never again.

I have been going here for three years and the service is always excellent. The workers are courteous and attentive. In the three years I have been going here I have only had one issue with a shirt, and Oscar the manager personally took care of the situation and exceeded my expectations. I would highly recommend this location to anyone who is looking for high quality service in a dry cleaner. Oh yeah, their tailoring is also top notch as well.

DO NOT use these guys. I hate that I have to give them a star rating just to post a review. They were OK at first but at the end ruined almost everything I took in. Shirts, sweaters, gloves, etc. I can’t believe they would hand over items they had clearly ruined without saying anything and charging me for it!

We have used this cleaners for a number of years because of convenience and always like the driver who delivers and picks up clothes. However, the pricing has always been excessive in my view and I was shocked recently when I sent a shirt I purchased at a western store in Austin, Texas in for cleaning. The shirt cost me $ 30.00 to purchase new and when I sent the shirt in for what I thought would be standard shirt cleaning, I received a $ 10.00 bill for the shirt reduces 15% for good customer savings. The total price being about $ 8.50 for what should have been about $ 2.50. Since a cleaners opened up across the street with superior pricing, I have seen no reason to continue with Zenglers and my wife has finally began to come on board in this direction.
Do yourself a favor and save some money and get a favorable job done with another cleaner. When Zengeler decides to adjust pricing, I may be back.

I wish I could give these people any negative stars… This place is a big cheat, they send you coupons and have Groupon deals and when u try to use the coupons they charge you four times the amount it would have been at any other upscale dry cleaners as well. They charged me almost $ 25 for each coat and I got a whopping bill of $ 125 apart from my Groupon worth 50 bucks, total was somewhere around $ 175. I had a similar experience earlier with them, but believed to trust them one more time and look this lost a potential customer for ever. Please please don’t even dare try this place out

$ 17.50 for a suit? No wonder why you try your best to hide your prices. Place across the street charges $ 6