Alteration Depot

I currently got my prom dress altered here. The place was small with a very tiny fitting room and not to secure. The guy charged me $ 130 because it was short notice. But I guess the end result was good but I just didn’t like how the trying area is small and people outside can see you…

Overall great service and great job. But it is little pricey if you are bringing clothes for alteration. I had one dress and a pair of pants to hem, and it cost $ 32 total. I asked the guy and told me hemming dress cost $ 20 because of lining, and the pants is $ 12. I never paid this much for alteration before… I would recommend this place if you really need it done right away. They will have it ready without the rushing fee.

This place is so unprofessional! I have had similar experiences with the previous reviewer. I dropped off a pair of leather shorts that had a small rip in the seam and was told to come back 6 days later. I went in this morning (the day he promised it would be done), but it wasnt even started on! The owner had totally forgot about my shorts and then asked me to wait 15 minutes while he would work on my shorts. I patiently waited and he told me to wait another 10 minutes. After about 50 minutes in the store, he told me he would have to do something else to the seam as the leather was starting to rip and told me to come back again later. When he showed me what he had done so far, there were small tears on my leather shorts and when i kindly asked him to be careful with them when he works on it, he went ahead and started raising his voice at me saying he did not create those tears. I have never worn these shorts before and are brand new with all tags attached. I am so disappointed at this place and they seem so unprofessional. I DO NOT recommend dropping anything off at this place to be altered or fixed (except the shoe repair counter which the worker seems very nice and professional). Give your business elsewhere, as the service and workmanship is way below average!

This place USED TO BE so fabulous when the Chinese lady ran this place. The work WAS impeccable, the prices WERE fair for the workmanship, & return time WAS reasonable.
HOWEVER, ever since this Hispanic guy took over… it puts the previous owner’s reputation through the mud!!! Dropped off a pair of pants to be hemmed. I had tried to hem them at home but the material was challenging. When I picked them up 3 days later, I tried the pants on at home, and they were UNEVEN! Who doesn’t check their work to make sure that the pant legs are the same length??? What’s more, the workmanship was below par.
When I called back 2 days later on Monday, I told the guy that I was unhappy that the pants were not the same length. After some fuss, he said that he would fix the pant leg. When I dropped the pants off, he started giving me a lecture that he doesn’t check the work if the customer has the pants already pinned… perhaps my hips are not aligned. I assured him that I didn’t have a hip problem. He then told me that I would have to wait 5 days for him to fix the leg. I asked him if he was trying to punish me for complaining about the job. He then changed the pick up date for 2 days later.
When I came to pick up the pants, THEY WEREN’T READY! He told me to come back in 1 hour and then turned his back to wait on his customer. I came back 1 ½ hrs later because I didn’t want to be pissed again that he didn’t finish the work. AND HE DIDN’T!!! Oh my gosh!!! Sooooo unprofessional and utterly frustrating!!! So I sat and waited for him to do my pant leg after trying to give me excuses why he couldn’t get to it. Really??? You can’t do one pant leg in 3 days??? Mediocrity at it’s best. For an impeccable job, I guess that I’ll have to travel to Greenland Market on Sherman Way. There’s a seamstress on the 2^nd floor who does an AMAZING, honest job!!!