CJ Grand Health Spa

Very clean… very nice atmosphere… nice employeas… didn’t enjoy the body scrub… expected more

I go here all the time. go closer than in the down town, there is the same — a Jacuzzi, dry and wet steam room, a TV room, a kitchen, and a room for sleeping. Places certainly less and less people too. you can always come in and warm up.

I have now been to this place twice. It’s not for the faint of heart. You use the amenities completely nude and the women are pretty comfortable I haven’t been stared at and I’ve never felt uncomfortable as far as that. I personally like to wear sandals. The place is old and could use a make over and I do think it could be cleaned more often and more through (I am a former employee at Burke Williams so my cleanliness standards are a bit high).
On my first visit me and my friend decided to grab something to eat from the upstairs restaurant. Long story short I asked for some hot chilies and the woman told me to «shut up, shhh shhh shh»… I was sooo confused and taken aback.
I would visit again to use the amenities.

I have been here a couple of times now. Warning, This is my only experience with a Korean style spa so I have nothing else to compare it to.
The staff, especially the front desk staff, are very curt and not helpful at all. They really can use better management, and training in customer service and basic organization. Also, be cautioned that the prices listed for some certain services on their website and on their printed brochures are not their current prices. My friend wanted a facial and massage and was expecting to pay what was listed on-​line and on the brochure (which is displayed on the check-​in desk) but was charged her a higher rate. They said that their prices changed but there were no updates on prices anywhere. I am certain this is not legal but we wanted to have a relaxing experience and brushed it off. You’re going to need a massage after interacting with the front desk staff!
If you can get past the staff issues, the facilities can be very relaxing. I loved visiting the various rooms. I got a body scrub and massage with Jessica and was very happy with those services. I will come back for the scrub/​massage. The ladies locker room, however, can use some sprucing up. Also, I did not like the caffe at all, do not bother visiting there. If there were a 2.5 star rating that’s what i would rate this place, I’m between a 2 and 3 but went with 3 because the rooms and my scrub were fine.

Every time at this spa has been getting worse and worse: /​first of all, how could they not have drinking water upstairs? ?? Not even downstairs either, only fountain inside the sauna room. Its a must for a spa place where you go to sweat and detox! Its pretty clean but small… service at the front desk is ridiculously rude, I don’t know how they are still in business. Last time we went both! Of their rooms upstairs were out of service, and they kicked us out about 30 – 40 minutes before the closing time! Without any beforehand announcement. Way to end a relaxing experience. Definitely not going there again.

I really love it ! Spa is very clean ! I will come back here SURE ! Prices is right, great staff and so nice ! I loved my lady CHOI so pleasant and great at what she does! Fill like a million dollars ! Jacuzzi steam room sauna ! As well as sauna with mineral also gold room like it ! Choi was amazing 5 stars seriously!

Better than Korea Town spots. Private and not hugely populated. Separate male and female areas. Steam, Sauna, ice cold water bath, hot rock and ice room., Feels close to being at your very own spa because nobody is ever there the times I choose to go. Love it here! I always bring my own water and toiletries. Also, it’s a spa, not a restaurant lol (to the other reviewers). May even go today.

I have been to CJ Grand Health Spa a couple of times; not a fancy spa but it is a decent and clean one. My two favorite rooms are: Mineral salt room and Steam room.
Mineral room is very relaxing; you can lay down and enjoy the heat and pressure of rocks and minerals.
It is normal to feel that you can’t breathe in steam rooms but it is manageable. If I can lay down for 15 minutes then everyone else can do it.
These 2 rooms help to reduce the stress level, you feel muscle relaxation and pain relief, and also you feel skin health improvement.
I will be back during the cold season to enjoy the warmness and relaxation.
Note: Drink adequate amounts of water to prevent dehydration.

Had a body scrub done from a guy named Nacho. Let me tell you, I’m never coming here ever again. The scrub was horrible. No need to explain how painful it was.

I love this place. It’s larger than Natura in LA, and a whole lot closer to me as well. It’s never that crowded. The only problem is that parking is sometimes a pain. I haven’t gotten a treatment here yet but the facilities are nice. I’ve never had a problem with cleanliness. Also their food is pretty good.

Nope, go to Wispa, even with the drive downtown and extra $ 5.00. The Guys side is rundown — no toothbrushes or razors, broken soap dispensers, and about 10 guys standing around just staring at each other. Yes, standing and sitting waiting for people to disrobe and shower. Felt terribly uncomfortable and couldn’t wait to get outta there. Again, I’m quite familiar with Korean Spas and love Wi Spa, just thought I’d give this a try as I’m in the Valley. As others have mentioned, crappy co-​ed clothes (old and ripped), no water provided on the main floor, and a general sense of cold emptiness throughout the whole place (except, of course, in the men’s shower area — that place was packed!) General sense of disrepair throughout, and my wife had to complain about a large group of women in the hot tub with bathing suits. Front desk gave attitude. Etc, etc, not even worth the entrance fee.

Love love love!!! Can you feel the love? I go to this place at least three times a month. It’s clean, never crowded and I love that they have a restaurant here. So quiet. Just a lovely little gem. Massages are on point. Got a scrub here too and it was awesome.

Love the location and the facility here in Granada hills!
This message is to owner and the managers…
Please put a sign out on main road balboa. It’s impossible to get to the parking lot. Even though I know where it is, I keep making missing it.
Second most important, please hire friendly respectful staffs! It will help your business so much!
Vina who works there was busy looking at her phone and you can sense major attitude as if she hates being there. Get another job!!!
So much potential if the owner can shape the staffs. I think that’s why there’s very few or no Koreans go there. They rather drive 25 miles for better service places in LA.

The way this spa operates business is totally unexceptional. I came here w/​a $ 100 gift cert. to get a spa treatment. Shockingly, they only tried to accept half of the amount, they tried to honor it as a $ 50 gift cert. This is wrong & illegal. They claim that due to the new ownership this is the only way they could accommodate me. New owner or not, GIFT CERTIFICATES DO NOT EXPIRE!!! You have to honor a certificate and its amount presented to you. Scamming people is not an option. I’m definitely reporting this place to a Better Business Bureau. P. S. Horrible, rude, unprofessional staff. Ready to throw you out by literally barking at you if you happen to mention something you didn’t like.

This spa cheats people with gift certificates. They claim that their ownership has changed and therefore they do not honor gift certificates that were purchased a while back from them and they are only willing to accept 50% from the actual amount you present them with. If you present them the $ 200 certificate for any service, they only accept $ 100 out of that amount, hence you lose 100 bucks. On top of that they are not willing to compromise with you in any way, they are extremely rude and unprofessional. If you accept their terms, they will smile at you, but if you rightfully disagree with them, they immediately show their true colors. I wouldn’t recommend this spa to anyone. They operate business in a very illegal way.

This has to be my favorite Korean spa hands down. I’ve been here so many times and I have never left disappointed. I always get the body scrub and massage combo. Best 80 dollars I have spent. I leave refreshed. Place is so clean and doesn’t get packed.

I very much enjoyed my massage with Mary. I arrived late night so it was great they were able to accommodate me.
I am giving 3 stars because I havent been exposed to these spas before and have nothing to compare it too.
I must say I was a bit confused. Bathing area — I get it — you go naked. But why was I given pj looking clothes. I wish when I got there I got a little tour of the facility to say «over here we have this and over there you will find that»

One towel per person ripped shorts small jucuzi tv’s are off their sofas don’t recline shower pressure is low it’s just good if someone wants to stop by take a quick shower and maybe a body scrub the only upside about this place that it’s clean…
Wi spa in downtown blows this place away for the Same price unlimited towels free razors unlimited tooth brushes and it’s opened ²⁴⁄₇!

Thanks god for CJ because sometimes I just don’t want to drive an hour to go to a Korean Spa (I have been to a few).
I am not Korean so as an outsider, I can tell you a few things you may want to do before coming here:
1. If you’ve never been to a Korean Spa, please do some reading. Please do not be upset that you have to take all your clothes off. If this bothers you, please go someplace else. Do not be that one person who starts yelling at the staff when you’re asked not to wear your bathing suit. I understand some people do not like to be naked around strangers. That’s perfectly okay but if you’re coming here, then please understand that being naked is customary and sanitary.
If you’re just shy and unsure if you’ll be okay, then know that no one is there to check you out. No one is staring at you. Believe me, after 20 minute or so you’ll forget you’re not wearing clothes. I don’t have the ideal body type– far from it! I was able to get over the naked part because I realized no one was looking. It had a healing quality to just be comfortable and focus on cleansing.
2. Kindly, please, please follow the instructions– rinse off EVERY TIME– shower before and after you go into the saunas and pools. This is crucial! It’s for health reasons. You wouldn’t want to go to a spa to get sick and I’m sure everyone else feels the same way.
3. Not all Korean Spas are created equal and not all hours are a good time to visit. I came here on a Saturday around 3pm and was told to wait for a key– meaning every women’s locker was taken! I changed my appointment for the next day and left. You don’t want to come here when there is no room to move. It’s not relaxing at all.
Sunday morning was awesome. Not completely empty but lots of space to move around.
4. Please keep your voice down. If you’re coming here to gossip with your girlfriends, you’re gonna get dirty looks from me and others. We want to close our eyes and relax, so please respect others.
5. This is not a tropical themed relaxation spa with soft music playing in the background. It’s a real cleansing and scrubbing place. This is where you come to get all the dead skin and toxins off. If your skin is sensitive or if your pain tolerance is low, you may want to reconsider getting the treatments. You can still enjoy the facilities but the treatments are intense.
About the actual spa:
CJs is spacious but NOT Huge. The downstairs area is the separate locker room, washing/​scrubbing area, and a wet and dry sauna.
It’s very clean. I was impressed with the cleanliness of facility. The lockers are spacious. You get a key with a number and they call that number when it’s time for your appointment.
Some of the people who work here are nice, while others can seem a bit harsh.
Upstairs is the co-​ed area with the ice room, Jade room etc. NO FITNESS gym room here. No nail treatments here.
There is food and fresh juice for sale upstairs.
NOTE: They do not give you flip-​flops, which is so strange to me. No one should walk barefoot in a sauna. It’s not sanitary so bring your own flip flops.
They also do not provide water! Also very strange because it’s a health hazard. People can get dehydrated and pass out. Bring a water bottle and keep it close by.
There is shampoo, conditioner, soap and toothpaste in the shower area, but you may want to bring your own because the quality of the stuff is not superb.
They do not give you bath robes. They give you two towels (one large, one small) and the T-​shirt and shorts to wear before you go upstairs. You can ask for an extra towel if you really need it.
The treatments: My mom got the CJ Special B (which is one and a half hour of treatment and is everything from scrubbing to massage to wrapping to hair treatment). It cost 130 dollars without tip. But you can just get the scrub for much less.
Mom absolutely loved her treatment and the lady who worked on her was phenomenal. Treatment rooms are little private rooms, unlike some of the other spas where you can see everyone as they are getting their treatments.
There is a parking lot but it can get filled up pretty quickly. The actual spa is behind the bank.
Highly recommend coming here especially if you’re in the SFValley.

The only thing I wish was different?
That you guys had a Clay sauna instead of the Charcoal/​Soot sauna. The change-​over from one to the other would be pretty simple.
I hear you have a new owner now.
Let’s talk business.