Eyecare Optometric Center

I have been coming to this office for over 5 years.
Dr Frisch and his staff are awesome! I get a very good care from my doctor and awesome attentiveness from the staff from helping me choose my frames to follow ups. I have never had a problem in all the times I have been visiting the office. I was late once and they even saw me in that same day even if the place was busy. Yes, they bend over backwards to make their patients feel important.
I have since moved to Oxnard and I still drive all the way to this office as I know I get the attention my eyes need. Dr Frisch dies a very thorough exam and explains it very well.

I used to love this place. The front of the office staff used to be very helpful and friendly. After getting my eyes checked by Doctor Frisch I inquired where the old staff went. He explained they moved. I expressed how sad that was because of how great they were. Dr. Frisch is amazing. He is wonderful at remembering all of his patients and taking care of more than just their eyes. He has a genuine interest in getting to know his patients. The review for the doctor is at five. The review for the front office staff is one.
The first time I came here since I moved back to Northridge I got glasses for both my son and I. The front office staff were more interested with their own conversations then taking the time to help find a frame for both my son and I. It felt like I was intruding/​interrupting their banter whenever I had a question about frames. That is why I mentioned to Dr. Frisch about the previous office staff.
I held off on writing a review because of how much respect I have for the doctor. My mother after the fact had a similar experience with the front office staff. She expressed they were not helpful when she asked for her prescription.
The last draw however and reason why I will seek another optometrist is because of how they handled my sons situation. He is joining the military to serve our country and needed his prescription. The pair of glasses he received at the beginning of the year were never quite right. I explained to him not not to worry just stop in and get his prescription from our optometrist and I’m sure they would help him out. He was brushed off and told that it’s too bad he should have came in before because now it is too late to do anything about it. They would have to reexamine and charge again.
When I called to express my displeasure with the way my son was treated I was spoken to like I was being irrational. It’s one thing if you’re just not that friendly of an office staff and it’s another thing to speak in a condescending manner to someone who has been a patient (as well as the whole family) for a very long time. I asked if they even bothered to check the glasses and was told no.

If you are looking for a thorough, informative and fun eye exam, this is the right place, from beginning to end. Setting up my appointment, was very easy. They asked about my insurance coverage and in case that didn’t go through, they gave me their prices and what to expect. Which I found very reasonable. Checking in, considering they were short-​staffed, went really smooth. At all times they were communicating what they were going to do, what to expect and any additional fees. Never felt pressured, or rushed and always well-​informed! And Dr Frisch, funny man, very knowledgeable and thorough. Called a few days later to have my prescription emailed to me, and the staff was prompt and efficient. Office was clean, and latest technology available! Best Eye Exam ever!

Great selection of sun and regular glasses. Dr. Frisch is such a great dr. Takes time to explain everything to you, gentle and takes time to cover all of your concerns.

I had a great experience here! The doctor and his staff were very friendly and offered top quality service.

I just got the most amazing pair of glasses here! Dr. Frisch is a kind doctor and really spends the time to get to know you. He does a fantastic job explaining the tests and actually makes it fun.
Andrew and Kim were extremely patient while I painstakingly went through most of the frames over two visits. They both suggested frames that I loved! I ended up with gorgeous new glasses and I can’t recommend this place enough!

This was the best experience I’ve had at an eye care center! The environment was welcoming and friendly the moment I walk in. The staff at the front desk were very happy, yet professional, and treated me with genuine kindness. Their happy energy is a reflection of the general good management of the place. The young man who helped me (i am very bad with names sorry) was SO friendly and professional! He took care of me and made the process for picking glasses much easier. The optometrist was also very kind and made me laugh a couple of times. They even gave me a bag of candy when I picked up my glasses! I have been wearing glasses and contact lenses for over 10 years now, and this was the best experience I had while getting my eyes checked. This is my first Unilocal review I have ever written, but I wanted to make sure to give them a great review. I am amazed at the good experience they gave me.

I’ve been coming to Eyecare Optometric Center for years now, ever since I was a little kid and got my first pair of eyeglasses, you can always expect great friendly service from the staff there, Dr. Frisch Is amazing, very engaging and just makes having your eyes examined, pulps dilated an over all great experience.
It’s not a huge location and their selection of eye ware is limited but they have designer brands like Michael Kors, Gucci, Chloe, Juicy Couture, Ray Ban, etc. Most of their glasses are conveniently displayed against the wall with plenty of mirrors to see how the glasses fit/​complement your facial features. In addition to prescription glasses, they also have different sunglass selections in center displays. This is where their staff is AMAZING!!! They walk around and suggest different frames to try on based on what your style preference is and what looks good on you, and yes… if something doesn’t look good they would politely let you know in a fun way like «Oh ummm no let’s go back to this…»
Of course depending on your medical insurance is the price you are going to pay. The turnaround time from when you receive your glasses from when you selected them during your visit in relatively quick, I went in this weekend and they said I should be expecting them before the end of the month which would make it around a 2 week turn around time. One things that’s special is when you pick up your glasses they always include a bag of Peanut M&M’s or something special.
If you’re looking for a new Optometrist I HIGHLY recommend Eyecare Optometric Center and Dr. Frisch!