Porter Ranch Optometry

Changing my eye doctor after more than 2 years. DR. Michael V Terzian is great, but I am very disappointed with the level of the service from some of his staff. Specially when he is absent.

My kids and I have been coming to Porter Ranch optometry with Dr. Terzian for over a year and I have to say it’s the best place to get eye examination for any age and great selection of glasses. He has great stuff and amazing customer service. Thank you very much!!!

This is my first encounter with Porter Ranch Optometry and I came in for a general eye and glasses/​contact lenses prescription exam. I found the staff to be knowledgeable and very friendly and the office to be clean, comfortable, and modern. I am with a very basic VSP insurance and Dr. Terzian was very understanding and thoughtful with out-​of-​pocket costs which I appreciate most. Optometrists and their teams can sometimes come off distinctly as sales people; one does not have to worry about this with Dr. Terzian and Porter Ranch Optometry. Cydney has been taking time to communicate and do research with the spectacles frames company Silhouette about the lenses and frames I am interested in so I am thankful and appreciative for all of her extra work. I want to stay at this office in future years, will be referring others to this office, and highly recommend it.

Great staff and atmosphere got there 10minutes before my appointment and they did a great job by getting me in and out. I highly recommend this place. Will definitely be referring anyone.

Made a last minute same day appointment here since I needed new contacts and my prescription from my current optometrist was expired and so glad I did! Extremely great customer service! The girls at front desk were friendly and helpful.
My doctor was also very friendly and helpful. He tried to get as much info as he could from me about my last prescription so we could start from there and make the process quicker and it definitely did. My prescription pretty much stayed the same. Finished the exam in just a few minutes.
I decided to order a box now and they already had my prescription in stock and I usually have to wait a day for my previous one to order it.
Glad I came here and will be back from now on.
BTW,
I also used the Unilocal deal $ 50 for $ 75. Works towards exams and purchases! Totally worth it.

I made a last minute appointment same-​day because my glasses broke.
The staff and Dr. Terzian were very professional and helped me through the process since it was the first time I’ve used my vision insurance.
The eye exam and frame selection went smoothly and I was was in and out in no time.
I would definitely recommend them to others.

Best optometry place to visit! They have a great sunglass selection! Go see Lara at the front desk, she is a gem!

Super friendly staff! Easy to make an appointment with convenient hours. Very professional eye exam. Large selection of eye wear and again, really helpful staff! We have found our new eye doctor ;) Thank you!

First time visit to this place and I am very pleased. Everything exceeded my expectations. I needed an appointment right away and was able to get in the next day.
All of the staff from the receptionists, to the technicians, to the Doctor, to the optician were professional, friendly and efficient.
Usually picking out glasses and pricing them is the worst part. This time it was easy. They have a large selection of frames including sport frames. The optician Christine was very knowledgable. The prices were reasonable and they didn’t try to upsell me. I was able to use a previous frame which saved me quite a bit of money. My former optometry office would always discourage me from using older but perfectly fine frames for one reason or another.
Thanks, Porter Ranch Optometry. You have a new customer and probably several more when I tell my family and friends.

After getting a replacement screw cap in the mail from Ray Ban I was on my way to another optometrist when I noticed this place, which happens to be very close to home. Stopped in and was greeted by a pleasant woman who quickly put on the screw for me at no charge.
A big thank you for some old school service! Cheers!

Dr. Terzian really knows what he is doing. After having multiple visits with multiple optometrists and still not finding the right prescription, I was feeling like I will never have good vision. Usually after I get a new prescription, my eyes hurt from my new glasses and I could never wear them consistently throughout the whole day. Which is a problem, because I’m basically blind without them. So I made yet another appointment with a new optometrists. When I arrived I was greeted by two girls who are very friendly and warm. One took me back to a room and did normal tests and then showed me into a room to meet the doctor. Dr. Terzian came in and we got right down to business. I told him my complaints and he started the test. Afterwards I started picking out my frames for my new glasses, they have multiple brands to choose from and all different prices. The girl even gave me a discount because I was buying sunglasses too. She was very helpful and explained my insurance and was sure to get me everything that my insurance paid for as well as helped me sort through the add on stuff that I would need. The price came out higher than I expected and they let me pay for half then and half when I picked up my glasses in a week. A week later I arrived and this may sound funny because no other optometrists place has ever fitted me for glasses before (I’ve been wearing glasses for 10+ years)! She fitted the glasses to my face and I was on my way.
That was a couple months ago. Recently I went to put my glasses on and found out that I somehow bent both sides of my frames. How I did this, I have no idea. But I showed up to the office yesterday and the same girl who was so helpful before did some magic and fixed my glasses for no charge! It took 5 minutes and now I have my glasses back. I love this place so much I even scheduled an appointment for my husband for a check up and he went kicking and screaming but ended up having a positive experience. And best of all, Dr. Terzian only charged him for his co-​pay and didn’t try to up sell him on needing glasses. Dr. Terzian also provides you with your prescription of your lens without having to ask.
I will definitely be coming back.

Dr. Terzian was nice but after going to another optometrist I realized their office only did the most basic of eye exams on me. I know I’m young and probably don’t have any problems, but still I would like a comprehensive exam like most patients receive if I had the same coverage as they do. He wasn’t very personable and didn’t explain most of the procedures to me. Also, the frames I got didn’t fit on me at all. Being Asian, I have a small nose bridge and the staff should’ve noticed that when they recommended the frames to me. It was ill-​fitting and the glasses were too heavy so they constantly slid down my nose. When I brought it back to them, they (not Dr. Terzian, a female optometrist I believe) told me there wasn’t much they could do and just adjusted the ends and nose bridge a little. I am never purchasing another pair of glasses or doing another exam here ever again.

Great Dr. Great office never have any problems making appointments very professional. Love the office and the staff.

I am one of Dr. Terzians patients from his old location in North Hollywood. I live in North Hollywood and I still followed him to Porter Ranch for my check ups.
Why would I bother looking for a new doctor? I’m more than willing to drive out of my way to keep a good doctor. Dr. Terzian is so nice and professional.
His new office is a lot nicer and the new staff is so much more welcoming! The switch to this location was all positive.
Thank you Dr. Terzian for everything! You’re the best.

This place was great, efficient and fast. We stopped by to order glasses for my bf as he had been glassless for 5 months. Lucky me I was able to skip the makeup loll. The girls are sweet and took care of us right away. I went to pick up his glasses about a week and a half later. Exactly what we had ordered. I am planning on moving to this optometrist because my place is all the way out in Hollywood. Porter Ranch is so much closer to me! They have a great selection of glasses for adults and children, as well as sunglasses. The place is also super clean. Go check them out!

On behalf of my mom, Sumako G. THANK YOU Dr. Terzian!
As a first time customer, first impressions are everything. Dr. Terzian and his staff have gone above and beyond to make mom happy… the end result is her being ecstatic over her new glasses!
Thanks Christine for a perfect fit and for finding mom the perfect pair of glasses!
She will see you next year for her annual check up!
BTW… great selection of cool, classic and funky frames, comfy office and friendly staff. Would recommend this business to anyone!

Great doctor, skilled staff, great service.
After a mixup with my insurance, Dr. Terzian and his staff made a commendable effort to rectify the situation, and even came in early to get me in before the new year.
Dr. Terzian is extremely skillful, personable, and made me feel very comfortable with my vision care.
Thank you!

This place is just ok. Wasn’t too impressed by the staff or the doctor. The receptionist were too direct and not personable. The doctor seemed tired and didn’t seem into it. Not interest in going back there.

The front desk ladies are very friendly and were quite patient as I tried on multiple pairs of glasses.
The doctor was very pleasant and efficient during my eye exam, making sure he got the perscription that was right for me! He is very kind and loyal to his customers!

This is by far one of the easiest eye exams I have ever got in my life. The employees were friendly and nice. Dr. T. was nice and knowledgable. He wasn’t pushy in selling frames and such to me. He even gave me my prescription w/​o even me asking so I could shop around if I needed to.
I have got many eye exams done at lenscrafters and they have always been very pushy in selling their stuff.
For once, it felt good going to an optometrist. O and don’t forget to get their Unilocal deal. It is not a bad little savings…:-)