Children’s Dental Group

Just be aware that the charge a management fee on top of their regular fees because they are a specialty group was not aware.

I took my daughter for her first visit last friday and we were greeted right away from there receptionist Marylou. She was so welcoming and very sweet i loved that her attention right away were to my kids making them feel comfortable and relaxed. Even as we were waiting for the Dr in the back, she passed by and struck a conversation with my son about the video games because she notice i was having a hard time with him. Hes whole mood changed and when he was called for the Dr he was fine. Although this wasn’t my first visit to this office it was the best experience i had there!!! Thank you, see you in six months=)

Until today I contact it them by email and no response, I was hoping to get a response right away

This place is so unprofessional my daughter had an appointment and when we arrived they said oh sorry the orthodontist is not open today I was so upset because they didn’t called me to let me know in advance they made us come in to the office. They rescheduled for the next morning and when we arrived they took so long for them to see here there excuse was they couldn’t find her chart. I’m stuck with this ortho place wouldn’t refer this place to my worst enemy I was at your office yesterday and then again this morning

It’s been 6 days and no one has contacted me.

Chop Shop! DO NOT TAKE YOUR CHILD HERE!!! First of all, when little children are undergoing serious dental work, their mom or dad should be able to be with them to comfort them. They don’t let you here… AND, you don’t find that out until the moment your child’s name is called to go back. I was skeptical at that point and should have went with my gut instinct and walked out of there. I was so upset that I didn’t! They are a chop shop and as soon as I looked in my little girls mouth when we left an hour later I was in tears! She was bleeding all over the place and her whole face was swollen! She was so distraught too. The sad part is that I don’t even know what went on back there because they wouldn’t let me be with her. Later, she told me that it hurt the whole time and that she was told not to cry… Specifically, «Don’t cry. Don’t you want to go home?». My heart is broken that I was not able to protect her from that experience! I can’t believe that Children’s Dental Group is still in business. Please, don’t take your child here!!! You will regret it!

Children’s dental is a very nice place and everybody that work there are very nice. I recomend. children’s dental at pioneer St norwalk ca

I had a couple issues with this place. The worst I would say is the wait time. They schedule you for an appointment but don’t see you for half an hour after. If that wasn’t enough they deposited a check and said I never paid. I had to run back and forth looking for the receipt to prove that I had paid. If you can find another Ortho do it! There are only about two employees that are actually there for the interest of the patient the rest are just there for their paycheck.

Great customer services. All staffs are really nice. My daughter has been coming here for regular check up for 6 years.

Children’s Dental Group is horrible!!! Please please don’t take your children their. Worst mistake I’ve ever made. This site is making me select a star. I have no choice in order to get this posted and viewed. I will never give them a star. Children’s Dental Group gets negative 1 billion stars.

Very satisfied, took my 3 year old son for a check up he had an amazing time. They have a airplane ride a section for kids to watch a movie as if it were a theater. The staff are friendly and helpful, my son was not scared at all, I will be returning and recommending to friends and family.

I have nothing but good things to say about the office. The staff is extremely helpful and caring, the environment is definitely soothing to my two year old that was afraid the first time he went. I myself started going to the office in South Gate when I was younger, and now that i have my child i only trust this dental group. Thank you for all your work! Keep it up :)

Chop shop! Wish I never ever went here! My kids cried. They don’t allow the parents in the back when major work is being done. My youngest was getting upset and they told her to stop or other kids can hear you! Told her to stop acting like a baby! BEWARE! PLEASE for the sake of your children! I feel the work they needed to do was to extensive and I should have gotten a second opinion! Thank gosh it was just the milk teeth!

Sadly I’m giving this place a 1 star my husband took our 3 year old in, in March 2015 we knew he had a cavity so we expected that. Once the dentist looked at him he said he ha TEN cavities we where schooled and that he needed ⁵⁄₆ crowns!!! On a 3 year old we where like wow the cost would be around $ ³⁰⁰⁄₄₀₀ if we picked the option where they give him a juice and it makes him drowsy can you imagine a 3 year old getting ⁵⁄₆ crowns while he’s awake to completely put him to sleep with an Anesthesiologist it would have been $ 2400 something like that my PPO insurance was covering some so I would have paid $ 1400 I didn’t care about the money I just wanted my son to be ok, so we decided to get a second opinion with my Husbands Dentist a few weeks later my husbands dentist said all he needed was TWO fillings when I mentioned to him that they told us he needed crowns he could not believe it he said no these teeth do not need crowns we couldn’t believe that Children’s dental had told us he needed ⁵⁄₆ crowns I was sad to think that may be they just wanted to milk the insurance at the expense of my 3 year old if you take your child here and don’t agree with what they say please get a second opinion.

If you care about your baby’s health, I plead with you, please take them somewhere else!
Norwalks Children’s Dental Groups first priority is profit, not your childrens health!
They took 14 unnecessary x-​rays of my 5 year old daughters teeth WITHOUT CONSULTING ME FIRST, when I asked why she took so many, the tech replied that it is because insurance covers up to 14. Notice she didn’t say that they were necessary?
The dentist finally came over and proceeded to tell me that my daughter needed 3 teeth drilled and filled, she said the teeth were bad. They also only offered the metal amalgam fillings (which contain toxic mercury, do the research) and didn’t even have porcelain available.
The dentist was very pushy and insisted I get it done that day. I said I have to think about it, she looked at me as if I was crazy for not wanting the amalgam fillings. My gut was just telling me to get us the hell out of there.
I found a great childrens dentist in Arcadia on Huntington Dr. and called and asked them how many x-​rays they typically do on a 5 year old, their answer was 2 – 3 at the most, and they will only use amalgam at the parents request but that they highly recommend porcelain fillings.

So I made an appointment and had the x-​rays emailed over. The Arcadia dentist told me that my daughter DID NOT need any fillings, and that the small cavities were on baby teeth so those would eventually fall out anyway. I have beeen taking all of my kids to the Arcadia dentist and have been very happy with the staff, dentists, office.
My 10 year old son did need fillings and only had 3 x-​rays at the Arcadia office. So B.S. On the comment that x-​Rays are based on need, they are based on profits. They don’t care about their patients, they care about milking as much money as they can and will even stoop by performing unnecessary procedures to bill insurance. How about addressing that???

Very kid friendly environment !! Thank you Yadira the treatment coordinator who took the time to help me personally! is going to be number one choice in dental world

Had an apt scheduled a week in advance. Called to confirm and they told me that they didn’t have an appt for my daughter. Had to make an apt for next day. Came in and they told me our insurance was canceled. I called myself and they were calling the wrong number. That would have been a big inconvenience. Our appt was at 330 today and it is now 500 and we are still sitting here waiting. They did apologize for the wait but do it sooner not when u see me making a face and checking my watch. This experience is already a negative. I just hope they do a good job to make up for the wait time

Had a very bad experience here especially with their manager Ana. Staffs are very unprofessional! Do not bring your children here if you dont want your children to be mistreated.

This has been my daughters dental office for 9 years and she loves it.
I also have an autistic son. I had taken him to various dentists prior to this office and they did not manage to get anything done, besides a visual check up.
Dr. HU and her staff managed to get a checkup, x-​rays and a cleaning done with no problem.
They were very patient with him and explained the alternative procedure offered for his needs.
Both of my children will be returning for future checkups.

These people told me my daughter had 5 cavities and needed work done! Took her for a second opinion and found out she had not one cavity!!!
I am so shocked a place would lie and say such things! I’m literally so upset because I had my son come here before my daughter did and He had TONS of work done here that they told me needed to be done. Including fillings and crowns! I now I’m questioning if he even really ever needed any of it! He is traumatized from this place! Will never be back! Absolutely HORRIBLE!