Norwalk Taxi

As good as it gets, for a cab company! Needed a last minute ride to local hotel to pickup our rental car and the operator on the phone was friendly and efficient! No need for chit-​chat, just need address for «to & from» and how long it would be till it arrived for pick-​up. The driver was friendly and offered two routes (local streets with construction OR highway with rush hour) based on my need to be at the hotel at a certain time. Will use their service again!

AVOID AT ALL COSTS. This is the 2^nd time this company has picked me up SO late that I was very late to work. I called with plenty of time (about 40 minutes before I had to be at train station to catch it in to work) and was told I would get picked up 5 – 10 minutes later… 20 minutes later and I was still waiting, I called and was spoken to in a rude manner and told to wait another 5 minutes, another 10 minutes went by! Absolutely awful I missed TWO trains and now I am extremely late to work. USE UBER NEXT TIME.

I was hesitant to call them because I saw the bad reviews. But I didn’t have any choice since I have to catch up the train. My boyfriend called them and setup the time. I waited 5 mins more then the cab showed up.

Was told it would be 10 – 12 minute wait for cab from business in Wilton to Stamford train station. I called after 20 mins when no cab appeared and they told me it would be another 5 mins. They never showed up and the gentleman waiting for the cab missed his train. I ended up calling another cab company and will NEVER call Norwalk Taxi again.

DON’T EVEN CALL THEM. Train didnt show at the South Norwalk station, called this company. Some drunk man answered who I could barely hear. I asked him to repeat what he asked me and he screamed «DO YOU SPEAK ENGLISH?» What an a**. Very unprofessional, rude, and aggressive. I would not trust this man, or any of his affiliates with my life in the back seat of a taxi.

Needed a short ride in Norwalk and these guys were fine. They arrived faster than the 5 – 10 min they quoted, and the driver was polite and quick.

I looked up the Unilocal reviews for cabs in this area to get a ride to the Stamford train station. Despite the poor reviews on here, I decided to take a try because this was the only cab company I talked to that took Amex.
I had no complaints, personally. The cab showed up on time. The car was clean and the driver nice enough. Got where I had to go, and when I got there my card was processed using Square, which is great because then I didn’t have to worry about losing the receipt (they emailed it to me).
To be frank, the only reason I’m even making this review is because after my research on which service to use I came to realize that the only reason one would likely review a cab service is if they had a bad experience. That’s not usually fair to the company. So in my one time experience, everything worked out just fine.

I just wanted to say I was concerned about the reviews, but I actually had a good experience with Norwalk Taxi recently when I locked my keys in my car and needed a quick taxi from Norwalk to Stamford. The driver arrived within 10 minutes, seemed like a good guy, had a clean cab, took a direct route, and even took a credit card on his smart phone (though I had cash just in case). I’m sure everything depends on which driver comes. A 7-​mile, 13-​minute drive was $ 19.50.

I wish I could give 0 stars. Please listen to the negative reviews and stay away. I asked if they accepted credit cards and the woman on the phone answered yes. The driver, after being driven to my place and overcharged at 30 cents per ¹⁄₉ mile instead of 20 cents, told me they don’t take cards. He checked with the dispatcher (apparently, the woman’s husband) who I overhead on the entire drive yelling at the drivers and complaining about customers, told the driver I was lying. I called the woman up and she denied ever having heard my question… even though she answered «yes.»
THEN I asked the driver if this happened often and he admitted that it did. Horrible service, horrible people.

I’ve used the Norwalk Taxi service multiple times now and for the most part have had great service. Service highly varies from driver to driver, though for the most part the drivers as well as the service operator have been really nice.
The only downside to this service (though this also applies to some of the other taxi services in the area) is that they’re pretty much cash only, so remember to bring cash with you or, if you’re in a bind, ask the driver to stop by a bank on the way to your destination. The meter will still be running, but if you need to get somewhere, it’s better than trying to find an ATM if you’re in the middle of nowhere without a ride.

Absolutely awful service — drivers act like driving you for pay is some sort of personal favor, the cars are in poor condition (smelly and dirty), and «reservations» are worthless — there’s no telling if they’ll show up.
Walking may be a better option.

Have used this company regularly bc they arrived quickly. Have always done ok with their drivers although a decent portion seem to be a little grumpy. But I get that so I dealt since they were prompt for the most part. The cars are all pretty much in need of some lovin’ care. The one airport trip I’ve used their car service for, I was very happy.
Problem… My husband sat in the front seat of a Norwalk taxi cab last week and left his iphone there. He called immediately, found the driver and taxi back at the South Norwalk station not fifteen minutes after he walked in the door, looked all around the ground where he got in and out of the cab really right away, but poof — gone. Could it have dropped out… maaaaaaybe. My husband’s 99.9% he put it on the seat and that’s pretty sure for my husband, so I don’t know what to think. The management seemed to cooperate in trying to find the phone when I called and freaked out, but still, no iphone.

Got off the MTA at South Norwalk and got into this black taxi. The driver was mumbling something to me that was sort of incomprehensible, I just grunted and nodded. I just wanted to go to the Norwalk Hilton Garden hotel, the whole ride cost me $ 17 for under 10 miles of driving. A bit ridiculus since they charge 25 cents every ¹⁄₉ of a mile!!! Whatever, I wasn’t going to hoof it!