Nueva Era Rentals

Giving 1 star because that’s as low as this can go. Terrible service, liars, thieves. They basically charge you to look through craigslist, and zilllow for you. They say they have rentals everywhere, of course they just search listings. Save your money and search through Zillow and other sites for yourself. Don’t get frustrated looking for a place, be patient and avoid these idiots. And as for their refund, they will low ball you and refuse to return the $ 110. Save your time, save you money, avoid the frustration.

This place is a scam please don’t waste your time & money, reported to BBB. Hope this place gets shut down soon!

Should of reviewed Unilocal first. Office clerks lie and make false advertisement. I payed there fee after explaining of being interested in a home, she lied to me and insinuated it was still available. After laying all she had was apartments. Wow! Waste of time and money. Waiting for my money back and reporting them to the city department and BB. Mariana is the person i spoke to be aware. Also this office is full of innocent people.

DO NOT USE THIS PLACE!!! At first, OF COURSE they are nice to you, they want your business! I don’t even wanna waste my words on this horrible business. Total scam! Took my money and did NOTHING to help! ! I found my own place and was entitled to a refund that they REFUSED to give me!

DO NOT GO TO THIS PLACE!!! everyone is rude there & they say they will help you but they don’t. They had me & my bf going back & forth the bitch named Noelia said she had set up an appointment with a apartment we had from the list, but never got back to us. When we went to ask for the manager at the apartments turns out that that was for seniors!!! The «supervisor» Jaime is also a rude and unprofesional man. Don’t waste your time or money coming to this place.

Pinche gente RATA! Nadamas son buenos para robarte tu dinero! Porq no te ayudan para nada! La Noelia es un pinche vieja gorda buena para nada! No VAYAN A ESTE LUGAR QUE NOMAS TE ROBAN TU DINERO!

Fuck this place. Dont go here. Its all a fucken SCAM!!! Im piss about this. Bunch of lies. Dont help you out at all. Gives you list of places already rented. Cost 160 for their service. Claim to get refund if they dont find you a place. Now they say i have to apply to see if i QUALIFY to get part of my refund. Applied and received letter that i dont qualify because i went 10 days pass when contract expired. Which they didnt mention! Fuck this place. Fuck you Dulce and Fuck you Alicia!

SCAM!
We had to look for a place asap because the property where we live was going to get sold, so we went to them and paid the $ 160 fee for their «3 month contract» where they would help us by giving us listings of places for rent. That same day, they gave us a list of places for rent according to the price range we told them, and it turns out that those prices were not even true! Also, after about a week, the place where we live wasn’t going to get sold anymore, so we immediately contacted them that we want our money back. Viviana said we would have to wait until the contract finishes to get our refund.
When our three month contract finished, we went back to the office thinking we were finally going to get our money back (the paperwork says they were going to give us the money back), and she comes out saying she has to submit our application where we are going to receive a letter in the mail notifying us when the money is ready to get picked up. Seriously more waiting? Just say the truth already instead of having us believe it! When we received the letter, it said that we weren’t going to recieve our money back because apparently they helped us enough, saying the company did everything possible for communicating with us. They only helped us for 1 day out of our 3 month contract! We talked to Viviana on the phone and she said she cannot help us anymore because she just works there for her boss Tom Swe Oo. The letter said if we don’t agree with them we must mail a letter to Tom Swe Oo to P.O. Box 39 393 Downey, CA, 90 239. What’s the point of sending a letter to a P.O. box (it may not even exist), if they still aren’t going to do anything?
This is all their little plan! Please do not go to this place. I am so irritated that these people steal money from needy families that could’ve used 160 dollars on their kids and other things.
I hope the workers there feel proud that the money they buy their clothes with is from the money they steal from people. But hey, what goes around comes back around right? Filing a complaint with BBB :)
****Forgot to mention that after posting this review, a Unilocaler named Jesus R. Sent me a message saying, «fucken puta.» He has a review for the business too saying how good it is. Don’t believe that POS.

I only gave this place a star so I can write a review. Places like this lure you in with a cheap house in a good area, and false promises of finding a place with no credit check. I’ve been scammed once before, $ 200 that I will never see again, $ 200 that I could have used on my kids, and this is why I beg you to do your research. The fee is $ 160, for a LIST of rental properties. YOU still have to fill out each application, and supposedly, some renters may or may not charge a fee (but they most likely will). You are NOT guaranteed approval, it is based on whether or not you have evictions or bankruptcies. But, how else will they know that unless they do a credit check, and some of us have bad or like myself have horrible credit. That is how they get their money, because of that line «no credit check» (lie). Then the refund, which is non refundable, and does not go toward the deposit. Well THEY determine that by how much they have helped you. And how they help you is giving you a LIST of rentals, that we could get from Craigslist, the Penny saver etc. Oh, and that cheap house for rent, that caught your attention, the reason you picked up the phone and called them, well, that is no longer available, it has already been rented, if only you had gotten there like 2 hours earlier! It’s no wonder they spit so much bullshit, they don’t even have hand soap in the bathroom.

Nueva Era Rentals is a scam. They do not help you at all and only want your money. They say they offer full refund if you do not rent with them but they will deny your refund when the contract is over. They make up many excuses and lies for you to not receive your refund.

Ese lugar es de lo peor que pude encontrar, no se los recomiendo para nada de verdad, me hicieron perder El tiempo, Dinero y Confianza. Me sirvio de experiencia pero no me vuelve a pasar

DO NOT USE THIS PLACE!!! I went and told Dulce Cortez the specific needs my family had and they kept giving me rental that were the opposite of what I was looking for. The contract said if I didn’t find a place with them they would give me $ 110 back and keep $ 50 from the $ 160 I paid. They denied my refund and Dulce was very rude & said she provided a service so to take it up with corporate. I filed a complaint with the BBB. All these people do is find rental properties online Which you can do by yourself. These people need to be stopped. Guess the lack of office furniture should of been a tip off. I’m only giving them a star because that’s the lowest I can give them.

SCAM SCAM SCAM, THIS OWNER TOM SWE OO USED TO OWN PRARDISE RENTALS IN MONTEBLLO CLOSED TO TO 36 COMPLAINTS ON THE B.B.B NOW THEY OPENED Nueva Era Rentals in Norwalk they have five day refund tell you, you have to wait the 90 days then they give rented properties and unavailable units, don’t go to them, I have filed a complaint today with the B.B.B. look up paradise rentals blog, Omg there you will see same owner TOM SWE OO, old phone number, and so many bloggers complaints of being completely ripped off, I am filing a class action lawsuit so if you would like to join me email me. Let’s stop this thief Jaime manager can’t even speak English and Dulce traps you, Alice will give you the bogus list. I am forced to give a star I wouldn’t give them nothing.