Spratley and Sons Tree Surgeons

We have a tree that has died in our yard and is dropping debris (large debris) all over the place. We called several places and this guy was one of the only ones we could get to come out. He was very nice and seemed knowledgeable… altogether he had a very agreeable demeanor and gave us a warm fuzzy about the service. He quoted us a price and said he would throw in another tree hanging over the house for another $ 100. He was very busy after a couple of storms we had had but would have the tree down within two weeks. We told him we weren’t in a hurry and that sounded fine. A month later, we get a call apologizing for the delay, but he would be there in a day or two to take care of the tree. So now, 2 weeks later, the tree is still dropping grenades in the driveway and on the house. I have just cancelled our service with him and I am writing this glowing review. He gave us a hang tag when we visited that had two numbers and an email. Well, the email comes back as undeliverable, and neither phone number was answered. I had to leave messages for him.
Come to find out his quote was more than twice what the next guy quoted us. I think he is a very busy man. It would be rude to interrupt him, so I would recommend not calling him.