Osprey Cellular Sound and Security

The owner should take a lesson in customer service. Listen to your customer and be nice. What a grouch. He didn’t listen to me and as a result they only did two thirds of the job I requested. I finished it myself.

I recently had Osprey install a back up camera into my Shelby GT500 — Perfect installation, at a great price… highly recommended!

I used to deal with jeff when he was in Stoughton. He always sold products which were out dated. One phone actually had someone else numbers stored. He sold me a refurbished phone as new.
The final straw was when I wanted to update my phones. He told me I had to switch carriers to save $ 300.00 per phone. I called my carrier who informed me he wasn’t supposed to do that. I ended up going thru the carrier and to this day still have the same cell numbers. I believe the carrier dropped Jeff as a rep because of this repeated practice
Stay clear of Jeff.

Liars with attitudes!
I make a point in supporting local small businesses like this family run business, but refuse to be spoken to in a condescending manner like these folks treated both myself and neighbor. They think they are better than anyone that walks into their store. Anyone considering buying from these folks, I highly recommend thinking about going elsewhere. Not listening to my gut has proven to be a big mistake. Jeff and Jason are as slippery as they come. They talk out of both sides of their mouth and about their own customers! Utterly gross!

I recently decided to update the infotainment system in my 2007 Highlander. I phoned ahead and spoke with Jason who really seemed to know his stuff. When I arrived the selection was limited, however they had what I wanted. I found the prices reasonable and the service was excellent. What really impressed me was that Jason offered to drive me home so I didn’t have to wait for installation. Awesome. Here is the great part. Jason phoned me after the install to ask how I liked the unit after living with it. I told him the Kenwood unit was not perfect. It was slow to respond. Jason talked to the Kenwood rep and they upgraded me AT NO CHARGE to a more updated unit with better features. Jason even arranged transportation for me during installation. I have reccommended Osprey to a pal and he is likely to buy a system there now. I was extremely impressed with every aspect of this experience.

Jason and his crew not only gave me the best deal out of seven different shops I contacted, but also made my car look and sound better than I could have imagined with the subwoofer package they put together for me. They also didn’t charge me a dime extra to fix the damage the previous guy I trusted to install the equipment left behind. They will have my business in the future and I would recommend them to anyone! Thanks Osprey!

I would give my business to someone else.
The owner is arrogant and he will tell you «I have in business for 20 years and blah blah blah …»
I bought a video system for the van and after 3 months, the headphones broke which they have a 1-​year warranty. He wants me to call the manufacturer and deal with them. The manufacturer said go back to the dealer. back and forth for one month. WTF. In the end, I just spend $ 100 with Amazon to get another sets. Don’t need the aggravation.
I would give my business to someone else.

I had a wireless FM transmitter installed in my car. They did a great job recommending and installing it and even gave me a ride to a nearby train station so I could get to work. I recommend them highly.