Mattress Discounters White Marsh

This company is overprice ! They won’t tell you the price until you almost walk out the door, so the best way is to shop more stores before you really decided to purchase the mattress set !

Although the customer service department is slacking, Masood is the best! He helped my husband and I pick the perfect bed. He answered all of our questions and was very patient with us. There was a little hiccup with our delivery, and upon talking to Masood he immediately rectified the situation. He truly is the best!

My fiancé and I went here on 2÷15÷14 to check prices with some other stores during the president day weekend sale. When we first entered the store the sales associated was nice and greeted us. He began to ask us questions about what we were looking for, our sleep patterns, positions, etc etc.
Before showing us any other models he took us to two that were right at the front door. Two things 1) these mattresses really were for us and/​or 2) they were some of the most expensive in The store with prime location. Either way we tried them out and they felt good. However, now the sales person was very pushing and his tone felt like he was yelling at us.
We talked to him about the other mattresses we saw and we liked and if he had any like that we could try also to compare. He told us «those are crap», «you will not find anything better then what you are on now». The sales person never told us why these were better just that they were. As we felt this position not to our style we said thank you and that we were going to look elsewhere but may be back pending.
The sales person then found a «$ 500 coupon» we could use. Said this is the best price anywhere and we would not find anything like this. As we were walking out he kept trying to sell as we were very not interested anymore as we were not getting any information regarding why these were better, what it’s made of, etc.
I would not recommend this location.

I had a nice experience here last night. I just moved here from Boston to the Baltimore area. I’m currently in corporate housing and I forgot to bring my Tempur Pedic pillow. I slept one night on the pillows provided at corporate housing and woke up with a stiff neck.
I looked for the nearest Tempur Pedic authorized seller and found Mattress Discounters. I went in around 8pm and was greeted by the salesman. I said I needed to get a Tempur Pedic pillow. He quickly showed me all the models he had available. I told him which one I wanted, he checked to see if it was in stock (it was) and we had a quick and easy checkout. He didn’t try to upsell me. I actually asked, «Should I get the queen sized pillow?» and he said, «I wouldn’t. The standard is cheaper and really, how much of the queen sized pillow will you use that you can’t use on a standard?» Made sense to me!
We talked about how Tempur Pedic is truly an amazing brand of pillows and mattresses (I have a mattress as well).
People complain about the prices but, like they always say, you get what you pay for. Yes, Tempur Pedics are expensive, but this is a mattress that will last twice as long as any other and it’s better for your back and body. Honestly, THOSE WHO KNOW, KNOW. Plain and simple.
I would definitely go back and purchase from this place. Thanks guys.

I had an absolutely terrible experience here. The selection is just ok and the prices aren’t great. The service was the real problem, though. The salesman was extremely pushy, trying to get me to purchase a mattress in under 5 minutes and getting progressively more demanding when I wasn’t happy with the prices he was quoting. I said I was going to go look at some other options and then he got even more aggressive. I finally said «I’m leaving» and he followed me to the door and said, «I’m going to teach you a lesson. It’s rude to waste people’s time.» I couldn’t believe it. We argued and then I left. DO NOT GO HERE!