H & J Tire

Highly recommend H&J Tire. These folks are honest and down to earth peeps. I had a minor issue come up when installing my Wheels/​Tires and they offered a very reasonable solution when other shops would’ve said deal with it. John and Burt are the MIC and they offer a service that feels very community oriented as opposed to big-​box corporation. I’ll definitely be back for future service.

They get the work done in a timely manner and seem to be straightforward. However I have had a few clues here and there that give me the feeling that I should always double check what they tell me. First, after getting a 4-​wheel alignment once and asking the technician how much the rear was off prior to paying, he insisted that my car was 4-​wheel drive and had no capability for rear adjustment. I actually knew this was not true because I had just installed a rear sway bar upgrade that required temporarily moving the alignment off in order to fit it in, so I know this guy was either jerking me around or simply had his eyes closed when checking my car. Second, when asking them to diagnose a steering noise and being told I needed a new steering rack ($ 2k+ repair), they never thought to check the fluid level with the car running. There was some air in the system and simply required more fluid. Steering has been fine for the last 2 years since. Glad I double checked that one.

Needed new tires on my 2006 Highlander. Called around to the usual places like Costco, Big O, Able, and the Toyota dealership. H&G was competitive with their price. Due to many of the reviews decided to go with H&G. They did not let me down. John recommended a tire and I researched on-​line and it got good reviews. He ordered the tire and they installed them they next day. The installation only took an hour (they originally estimated two). Very happy with the service. Hopefully they will service them as well.

Don’t bring you or tesla here. These guys wasted a bunch of my time and then the owner had a bad attitude when he did not have a lift that would accommodate a telsa. Tiscalito had no problems.

These guys are trustworthy mechanics and always go out of their way for us. Their prices and service are the best. Highly recommended!

I just want to say that H & J tires is Wonderful! This is the 2^nd Time they got me in on super short notice, to get tires on my wife’s mini-​van because I was concerned with low tread. She has a long school commute where she drives our 3 boys all under 6yrs old twice a day on the windy back roads. Originally when I called they were all booked up around 4pm. But when I explained my situation to Nick, he took my number and said if there was any way to squeeze me in he would call back. I got the call back with the OK in the final hour of the day and they were able to get the new tires installed all before 5:15PM. (And they were extremely busy I might add!) Nick was very helpful and kind, and he even brought out a brand new Michelin Tire Brand soccer ball for me and my toddler son to play with while we waited! And By the way I did price around and H & J beat the local competitors by well over $ 100! I highly recommend this shop for price, as well as service!

Everyone here seems nice and friendly enough. Costs are average for over-​priced Novato.

John at H & J is amazing. When my car suddenly wasn’t working we had it towed to H & J. After diagnosing the issue John told be straight up that I could put tons of money into a new engine, I could send it somewhere that specializes in rebuilding engines for a lot of money, or invest in a new car. Never once felt pressured to buy or pay for service that was not needed. I highly recommend H & J to anyone.

As a single mom, it is an issue not knowing what’s up when your car is making new odd rumbles and ugly noises, I took my sons car to the great mechanics at «H&J Tire and automotive here in Novato and as soon as Burt got in an drove it he knew exactly what was broken, because they fixed it, and my sons car now sounds and runs beautifully, I also feel that I was treated fairly on the cost, this is an HONEST, automotive shop, I will always bring our cars to them, Thank you to all at H&JTire, Rosie Navarro

I echo and reinforce the sentiment of another reviewer that Nick at the front desk is very aggressive and not friendly working with customers. I have been going to H and J since 2007 for all of my tire needs. I literally cringe when I have to deal with Nick. I have an engineering degree plus advanced degrees from an Ivy League school. Nick is and «all-​knowing» jerk who is condescending to customers and tries to make you feel like a fool. Nick got on my case for not rotating the tires on time when in fact he had the opportunity to rotate them at the appropriate time when earlier I bought two tires. He did not do so. If you want to get into a real hassle, Nick is available, probably even at the level of fisticuffs. Luckily, I was able to deal with John who is affable, patient and customer friendly. They should realize Nick is costing them a lot of business, including probably my own.

All I can say is that these guys are awesome. I hit a median earlier this week (don’t ask) and my tires were in bad shape. These guys got my car right into the shop, immediately identified the problems, and went about resolving the situation expertly.
While other shops might have tried to «up» the order and insist I replace both affected tires, these guys only replaced the truly damaged one and even handled the tire hazard insurance I had taken out, reducing my oop by 50%.
They checked my alignment, that the rims were still functional, and got my car back to me within a day.
All in, the bill was just over $ 200 and I was frankly expecting much, much worse.
Special call out to John who was so helpful to me. I’m lucky to have found these guys.

They have serviced the last four cars I have owned. They are honest and reliable.

These guys are great! Every time I need them they can fit me in and stand by their quotes and services. They tell you like it is, a rare trait for automotive shops. If you need a dependable shop to take your car to, give them a try, you will not be disappointed!

The team has been around for years. Customers who go here know they can count on the team to give them the best advice to keep their cars on the road running safe and running sound. The staff has an interest in ensuring that their customers leave happy. They also have good contacts to send their customers to for issues that they are not equipped to handle.

These guys are great! Being a young woman, I’m used to being given the runaround at auto shops. Not here. These gentlemen were honest, patient while I made my decision and asked questions, and had my car fixed up in no time. Oh and affordable! That’s the main point, right?

First time. Nice folks, fast service. Tires are replaced and safe for my family. Thanks for a job well done.

Received a 15 minute tire replacement and balance. It was affordable, with zero hassle. I’ll be coming back to H&J for regular servicing after how well this work went.

H & J has been servicing all our family autos for about 15 years. My first experience with them was when I bought new tires. Their prices were comparable with Costco but I went with H & J because they were locally owned and I preferred to not to go with a large corporate company. H & J put the new tires on my SUV and then the owner of the company manually washed off the blue protective coating on the white wall. Talk about service!
I learned that they are more than just tires. They take care of our regular maintenance as well as larger mechanical problems. They are professional, kind, and patient and their honesty is a rare gem! I highly recommend H & J.

These guys get it. They know «service» like no other tire and brake shop. Competitive pricing, straight talk and integrity. .. can’t say enough good things about them. We moved two towns away but there’s no one else we’d take our vehicles to for tires and brakes. When you find «the best» there is no reason to risk trying anybody else. Thank you Burt and company.

I always thought this place was a rip off, but it wasn’t until I had some work done on my car it was evident this place was a joke. they act like they’re so professional. I had the worst experience here and will not be a fool and ever take my car back here. I was harassed, I would lied to, and I was swindled. now I’m left with a car that smokes from the engine when it never did before, and I don’t have working air vents. I know my car isn’t new, but at least it was reliable. I heard of your business by word of mouth and and now when everyone asks I know a good mechanic I tell them who NOT to go to, Thanks a lot h and j tire.
PS-don’t say you can do the work when you can’t stick to what you know and do tires!