Riverview Bed and Breakfast

This place is so amazing. I had a wonderful night here by myself and enjoyed the huge comfy bed, the lovely owner and the amazing breakfast! All topped off with a swim in the gorgeous slate pool. I can’t wait to go back.

Myself and my partner stayed at The Riverview BnB recently for just one night. The owner Carolla was sweet and accommodating throughout the process. We stayed in the Cottage, and were impressed with the high style of the décor. She explained there was always more work to be done on such an old house, but everything worked fine for us. Old buildings are quirky, but this place was outfitted in luxury. Maybe it was because we were the only guests and it was early March. Maybe it was because we were exhausted and much in need of a respite. But we both thought it was quite pleasant! Wish we could have stayed longer. In opposition to other reviewers, I highly recommend Riverview.
By the way, you will need a car so that you can see both Piermont and Nyack. The Inn rests near the waters edge halfway between the two towns. Cost of a taxi from Metro North was $ 30.

I didn’t even stay here, but I want to comment on the service and reservation process. I called Riverview in June requesting an estimate for a weekend stay at the end of July. The woman seemed busy and requested that I fill out the form online. I made it clear that I was only calling for pricing and was not prepared to make a reservation. Apparently, I filled out the wrong form online, but didn’t know and didn’t think anything of it. I did not provide any credit card information, just contact email and phone number. I just received a call from Riverview AT MY WORKPLACE and the woman began yelling at me telling me that I reserved a room for this coming weekend and I haven’t responded to any of her emails. I checked my spam folder and searched all aspects of my email account, but only found one from Riverview (from June 3 — the day I called asking for an estimate). I am baffled that she had the nerve to research my name and find the number of my place of employment (I did not provide my work number in the form). She easily could have called my cell phone number, which was provided, and leave me a voice message, in the event I didn’t answer that call. I am so glad I did not intend to stay at this bed and breakfast. If this is how she treats prospective customers, I can’t imagine how she treats people when she already has their money.

I did not even make it to the Inn but would like to write a review based on the service I received while having a confirmed reservation. I was supposed to be going there this weekend but yesterday my husband received a call from the owner telling him the room we specifically requested and received a confirmation for was no longer available and we had been moved to another room which was not even listed on the Inn’s website. When asked why this happened we were told that if someone wants to stay two nights instead of one, like us, they reserved the right to move us. Now I understand a lot of places have a 2 night minimum but on the website they tell you they will charge you a $ 35.00 fee if you choose to stay one night, which was totally fine with us.
I called for this reservation over two months ago. We wanted the «Cottage» room because we were going to bring our dog with us and liked the fact that it had an outdoor area and private entrance and was obviously on the ground floor. The weekend I originally wanted the «Cottage» room was already booked and so I changed the date of our trip so we could have this room on another weekend. She told me she could not guarantee the room so far in advance for one night but would let me know. About a month ago I received an email confirming the reservation at the «Cottage.» Now within a couple days of our reservation we received an email saying our room had been changed to the Mercedes Suite, which isn’t even on the website and so we said we would like to see some pictures of this room. The owner obliged but of course this room was not comparable to the «Cottage,» it was not on the main floor, no private entrance, no kitchen, no outdoor area and the furnishings were dated and it was conveniently the same price as the «Cottage.» This only added insult to injury. No way were we going to stay at a place that changed our reservation without our consent within a few days of our trip and on top of that pay the same amount when this room clearly offered so much less. I am disappointed to say that our trip has been post postponed to another time but I can guarantee you that when we do go, we will not be staying at this Inn.

This place made us $ 350 poorer and offered very little in the way of what one might expect for that much money. We stayed in the main house and because we ended up being the only guests, we were upgraded to the «Cottage» room, which seemed very nice because it has it’s own separate entrance and an extravagant steam shower.
It all looked wonderful and comfy — at first.
Problem #1 –The Ant Infestation: As soon as we came in for the first time, I saw a few ants crawling on the floor in the upstairs bathroom. I didn’t think anything of it until we went into the room and I set down an empty coffee cup on the counter in the kitchenette. When I came back just a half hour later, the cup was literally swarming with ants. I also found them in the sink and shower room coming out of the wall. The kitchen upstairs and the dining area where we were served breakfast also had a parade crawling on the counters and stove.
Problem #2 — The Obnoxious Noises: The Cottage Room seems very private at first, until you realize that the laundry room and loud creaking stairs leading to the rest of the house are directly outside the (very thin) door. It would all be fine if it wasn’t for the fact that the maid is doing laundry all day, and the owner was apparently also doing it all night. The constant commotion made the little lapdogs bark outside our door until 2 am, complete with the owner yelling at them to be quiet.
Problem #3 — Contractors were coming in and out of the house the entire time we stayed there. They were also walking directly around the windows in our room, and one of them appeared at eye-​level in the bathroom window as I was using the toilet. The window in the steam room didn’t have any way of covering it (how relaxing!). And the windows that did have shades had cheap ones that didn’t completely cover them.
The only good thing I can say about this place is that the maid is very sweet and makes a killer omelet. But, overall, we spent two sweaty, sleepless nights here brushing off ants.
Do yourself a favor and stay at the Best Western.

Spectacular views of the Hudson and Tappan Zee from a gorgeous old house ca. 1840 (I believe). There are a few porches and a very well tended garden. Furnishings are really gorgeous, very tasteful, exotic even. Someone here is an unusually good interior decorator, but then again it simply fits the amazing old home.
Some minor points lost for the lack of a complete homey feel — the slightly creepy co-​owner (a couple does not own the place, two single businesspeople, I believe), and the maid was left to take care of us for breakfast. A side benefit I guess is that she was available all day and treated us very well.
The owners of RiverView have also converted a firehouse into a B&B in Piermont. There, you’re on your own — «unhosted». Piermont is also a nice town, so this may be worth checking out. The long pier onto the Hudson is also worth the hike.