I’ve been coming to this salon for around 7 years now and will never go anywhere else. I have moved out of town and tried other places but could never find a salon that compares. The staff is very friendly. I never mind waiting because the service is worth it. I usually arrive with no idea what I want and just let Cal pick for me. He never lets me down and does fun designs for holidays. Whenever my friends want to get manicures or pedicures this is the place I recommend.
C M.
Rating des Ortes: 1 O'Fallon, MO
I decided to try this place after being dissatisfied with a peer of theirs. I read the reviews first and everything seemed positve. I showed up without an appointment at opening. I was seated fairly quickly and the owner was friendly but pointed out that in the future I should make an appointment on advance because they are always so busy and I was just lucky that day. He told me what he was doing and why. I wasn’t thrilled about the disparaging remarks he made about the previous salon I had been visiting but I was pleased with my nails and decided would try them again. Per his advice I made appointments. Future visits were ok, although each time I waited a little longer. The final trip was an appointment I made with a specific tech. I was a few minutes early and made a quick phone call before walked in… unfortunately behind a gigantic group of women. But I had my appointment for a manicure and they were getting pedicures. Well I ended up waiting almost 50 minutes for my turn even though I had an appointment with a specific person at an arranged time and who I never got to see. I have not been back since, my time and patience are worth much more.
J. H.
Rating des Ortes: 2 O'Fallon, MO
I’ve gone to American Nail for quite some time now for pedicures. Unfortunately this past time will be my last. First let me say that the first 8+ times I had been in were quite enjoyable. Always friendly, thanked me for making an appointment and explaining to some of the«walk-ins» that I was going first because of my appointment. All great. The time before last I had a new guy, who I had never noticed before. He did not pay attention to some of the«problem areas» that I have, and seemed upset that he needed to put a little effort into doing what I requested. He also proceeded to tickle my feet after I was just telling another client that I hated being tickled. Unprofessional! I thought about calling the next day but didn’t. I let a few weeks pass and decided to schedule another appointment. I figured it was best to just give them another chance and not be so critical. I arrived a few minutes early and picked out my color. I then proceeded to sit in their, very small and plant packed, waiting area for about 10 minutes before being told my water was ready. I went to sit down, mind you they sat me next to the only other client(sorry, but am I the only one who goes to relax sometimes?) and left me unattended. My water went cold, they never mixed in their«blue rocks» and I sat there for 30 – 45 minutes. At one point an employee walked by and said«good you in no rush today» … Excuse me, but you don’t know my schedule for the day because you never asked! I’ve never come in without the rest of my day empty so I don’t appreciate you implying I was in a rush on a previous visit. So, this time I got one of the ladies. My original thought was«good, she’s done good before and maybe will be my saving grace». No! She made very little conversation with me and instead talked to everyone else in the shop. She did not bother to assist me with a very painful ingrown toenail and even squirted acetone into a small cut on my toe and pressed on it(with acetone) as she was cleaning off the next toe. Lastly, when I got home, I noticed some of my toenails aren’t even rounded. They’re jagged and there is excess polish on my skin. I’ll be looking for other places nearby that are more deserving of my money and take the time to care about their clients.
Tracy H.
Rating des Ortes: 5 Godfrey, IL
Best nail salon in O’fallon!!! Wouldn’t go anywhere else. Tried several after I moved here from Illinois. Have recommended this place to several friends.
Robin C.
Rating des Ortes: 1 De Soto, MO
The last two times I have been here I called and got an appointment in advance. Both times I had to wait for a long time. The first time it was an hour hour wait passed my appointment time. this last time, someone walks in, does not have an appointment, and they take her first wanting me to continue to wait. Awful customer service. Do not use this nail salon. There are lots of other options out there where people will treat you better.
Merce M.
Rating des Ortes: 5 Georgetown, TX
Just moved to the area from Austin, TX and happy to say I’ve found my nail salon! This is the first salon that I’ve been to that provided a consultation before working on my nails. I’m pleased to say I went with Cal ‘s Gel recommendation and my nails look wonderful. My pedicure was performed by Tiffany and the attention given to not only my feet but legs as well was simply scrumptious. I felt right at home the minute i walked in. they immediately greeted me as if I was part of the family. I will definitely continue to come back.
Rachelle B.
Rating des Ortes: 5 Belleville, IL
I love this salon! We tried lots of salons in the area and this is the #1 best! Kahl is amazing and Lee does GREAT nail art! I love Japanese nail design and Lee is up for trying anything! The prices are also wonderful! The place is always clean, the workers are always incredible friendly. I get so many compliments on my nails every time.
Cait K.
Rating des Ortes: 5 St. Peters, MO
I love this place! They are so affordable and do such an excellent job. I had stubbed my toe and cracked the nail and without even having to ask the lady that did my nails went to extreme lengths to make sure it would heal properly. She was there past close just to make sure it would heal correctly. I live 40 minutes away now but I will still drive here to get this kind of service.
Keri L.
Rating des Ortes: 4 Wentzville, MO
Great place for a pedicure. I saw the great reviews on Unilocal and decided to give it a try. Well kept and clean. Friendly staff.
Rita B.
Rating des Ortes: 4 St. Peters, MO
My daughter and I needed pedicures badly after this cold winter weather made our feet so dry and rough. We called and ask about pricing and if they were busy. American Nail said to come on by. We got one of the best pedicures I have had in more than a year. The people working there were very nice and personable. Our experience was great and we will be going back again for our next pedicure and manicures. I recommend them to anyone looking for a good pedi at a good price. My feet feel softer and smoother. Very happy with the service.
Rowena H.
Rating des Ortes: 4 Pittsburg, CA
My friend and I had an appointment yesterday at 11:30 am but still waited to be seen. They were busy. One of the ladies worked on my pedi first while my friend waited some more for the other lady working there to be free. However, while she was waiting, they had her soak her feet and she was using the massage chair. The staff was friendly and was funny. They did apologize for the wait. Overall, my feet felt nice, soft and smooth. I liked the choice of colors they have for nail polish. The standard pedi is $ 22 and it was enough for me and my friend. They did a good job. I would come back if I lived closer(was in the area visiting).
Rebecca G.
Rating des Ortes: 2 Fenton, MO
I have been going to American Nails for 7 years and have always had a wonderful experience, I actually moved 20 miles away but still drive there b/c of the quality. About 3 months ago there was a new employee, male in his 30’s. He is extremely rude & does horrible work. Prior to him I was always extremely comfortable and love the staff. I have been once per month since he started and I have always had a friend with me hoping they will love the place as much as I do. Unfortunately this new staff member has made myself and both of my friends uncomfortable and we have received less than par work from him. I would not recommend American Nails to anyone until this person no longer works there.
Melissa G.
Rating des Ortes: 4 Billings, MT
My best friend and I were looking for a place to get our nails done because the one close to our homes had an hour wait and we did not want to wait. I Unilocaled a nail place close to where we were going and this popped up. It only had one review but it was by an elite so I trusted it and we went. I was not disappointed, we got pedis there were 20 $ flat they did not have a place on the receipt for a tip so if you want to tip bring cash. The salon was tidy and had really cute décor. We were seated quickly and got right to soaking while getting our pedis we were given complimentary wine and that was a fun perk. My only dislike was the leg massage that usually comes with a pedi was not there. They rubbed in lotion but there wasn’t really a massage. But my nails look super cute and the girl that painted by nails asked me if I wanted a flower painted on. The way she said it did not imply it cost extra but I did not get it, but that may have been another freebie.
Aimee K.
Rating des Ortes: 4 Saint Louis, MO
I’m usually extremely loyal to Pro Hair & Nail Care when it comes to getting my nails done, but for some reason their whole family decided to go on vaca together this week and close down shop for a few days. What’s a girl to do? It was inevitable that I had to exercise some infidelity for the sake of lookin’ good, so I wandered over to American Nail being that I was already in the neighborhood at my parents’. I felt so guilty! For as hole-in-the-wall as it looks from the outside, it was really nice and sparkly on the inside. Look-wise, this nail salon beats most others I’ve seen. I got in right away for a manicure & pedicure, and I was so excited by the pedicure chairs! You know how the massage chairs usually throw you around and make you feel pretty awkward? They usually don’t even feel good. Well these chairs were AWESOME. Seriously, I’m still so relaxed from sitting in one of them! The pedicure was pretty standard, although my nail guy didn’t feel like talking to me at all which was a bummer. My nail people at Pro talk the whole time I’m there, and one of them even teaches me a little Spanish! Yeah, don’t ask… Oh, and one thing that they did here that I’ve never seen before, is rub a slice of lime over my nails. Say whaaaa??? Whatever works, I guess! Silent Nail Guy(SNG) did an amazing job on my nails, too. Perfect length, great paint job, all the works. Everything together(pedicure & fill) only cost $ 32! Major steal! I might have to go back a few more times just to see if they’re consistent, even though my heart’s with my talkative, sort of Spanish-speaking nail posse @ Pro. Really great place! Thrilled with the results!