Gerber Collision & Glass

A++ service! My second car in a few months, and extremely professional and quality work! Very personal as well! Rick is the main repair guy I dealt with, and he got my car back earlier then expected before Halloween weekend so I could transport my 3 young boys in our minivan to Grandma’s to trick or treat! Minty is great customer service, and Don is the nice GM! Highly-​AWESOME-​ended! :-)

Because the repainting of my minivan was under warranty, I had no choice but to bring my minivan to Collision Revision. They are the «official» body shop of Community Honda. If I had my choice, I would have never entrusted this shop with my van. I would have been over at Visser’s in a heartbeat.
Due to miscommunication and poor scheduling, I was without my van for 25 days. All they were doing was painting the top half of my van. I think 25 days is more than enough time for that.
When I FINALLY got it back, my van was a mess. The windshield was not sealed properly, my driver’s side mirror was covered in clear coat overspray (making it useless), there was blue paint dust inside my vehicle, and all my windows were FILTHY. I know I have young children that put their hands all over the inside of the windows, but I would expect that if the shop was going to be handling my windows (they had to be removed to complete the repainting) then they would at least clean them before they returned my vehicle to me but NO! In addition, the remnants of waxing compound could be found in most seams and along most edges. Sloppy, sloppy, sloppy!
The service manager at Community Honda has been bending over backwards to take care of me. But the reality is, if the staff at Collision Revision would be doing their job, he wouldn’t have to do that. It’s a shame that the poor workmanship at Collision Revision reflects poorly on the dealership.
Yesterday, I brought my minivan back in to get a final polish and get some of my issues addressed. I picked it up today. What did I find? Windows still filthy and MORE overspray! More compound in the seams. Now I have to bring my van back a THIRD time because someone did a sloppy job.
There is obviously no attention to detail and no desire to do excellent work at Collision Revision. If I have a Honda under warranty that needs body work in the future, I will fight with Honda corporate to be able to take my vehicle to Vissers instead. There is no way I will trust Collision Revision with another vehicle in my lifetime.