Palmer Collision Experts

What a great experience with this business! I had a mishap in an automatic car wash and damaged my car door and ripped off my side mirror, so embarrassed. The staff were wonderful and they ordered the part and I had it repaired the next day in a couple of hours and what a reasonable price. I would recommend Palmer to anyone I know!

I got rear ended a few months ago and went with another body shop for the first repair. Huge mistake. The other shop screwed up big time. They didn’t fix anything correctly. They failed to fix my mufflers and used some type of sealant cement instead. They reused my old bumper, patched and repainted it. My upper tail gate didn’t close properly. The list could go on.
So after back and forth calls with the insurance,(Which was a nightmare) I was able to pick another body shop to do the Re-​repairs. I remember seeing «Palmer Collision Experts» on the list of Top-​Rated Auto Body Shops in Chicago. Also Palmer was listed on the insurance as a «Select Choice» So I did a few Google searches and found few reviews but all were positive.
So I finally took my truck (BMW) in so the insurance could inspect the damage. John the owner was very nice and knowledgeable about the repairs. I showed him all of the errors I had spotted and he agreed that the other shop did not repair my truck correctly. We talked a bit more and then scheduled a date to take my truck in.
Was I glad I went with Palmer Collision. Not only did they fix the other body shops mess, but they left my truck better than it was. The entire rear of my truck looks brand new. They did an amazing job. Put in new parts and fixed everything like it was supposed to be fix. They did not leave anything out. Everything was fixed just like they said they would. I would say they are the definition of a body shop. They do not play around.
I don’t think I would take my car anywhere else beside Palmer. As someone else mentioned, This is the only place that you should take your vehicle for repairs!
Before you go and take your car somewhere else, give John a call and tell him you were recommended by the guy with the BMW X5 that had to be re-​repaired. You won’t regret it!

This is the only place that you should take your vehicle for repairs. Unfortunately for me I had two accidents with two different vehicles. The best thing I did was bring both vehicles to Palmer! They are so nice there and will take care of everything. When they give a date for completion… It really means the vehicle will be completed on that date. They keep you up to date the whole way thru. When they were finished my vehicles were perfect… Just like they were before! For the final touch they clean… And I mean clean the vehicle inside and out! Hopefully I will never get in to another accident but if I do I will definitely take my vehicle to Palmer.

Took my Porsche 911 in after reading an article in Chicago magazine ranking them one of the top shops in Chicago. I did further web research and found positive reviews. These guys are total pros and the owner is a perfectionist that takes a lot of pride in his work. This car is my baby and I was afraid of sub par work. My car looked amazing! They even took care of a few extra things at no charge. I recommend them to all my friends and family.

Palmer was great — from the start to finish, there were absolutely no hiccups. The staff was great and the service was exceptional. They coordinated everything with the insurance, were very timely in communication, got my car in ASAP and had it back to me within days. It looks better than it did when I bought if off the showroom floor.
I will recommend them to everyone I know.