Fitzsimmons Decorative Arts

This shop is listed twice in Unilocal.Please be sure to read both listings, as it is important to know what people have experienced. Here is the link to the other listing:
This shop in Oak Park is closed. I recommend that you do not do business with Michael Fitzsimmons, if he is, in fact, still in business.

Don’t even think about buying anything from this place. If only we could give a zero star rating.
We ordered a very expensive custom rug from Fitzsimmons Decorative Arts and were told by the owner, Michael Fitzsimmons, that it would take 4 – 6 weeks to come in. After 2 months we were then told rugs take 6 – 8 weeks. After 8 weeks we called again. And again. And again (they NEVER answer the phone and NEVER return calls). The few times we were able to get a hold of Michael or Maggie, they said they would look into it and get back to us. Neither of them ever did. Finally after 5 months we managed to get a refund (after Michael literally ran out of the store when he saw us). Maggie didn’t even apologize when giving the refund.
I don’t know at what price point customers become important to them but obviously our $ 1600 rug didn’t qualify us.