Judy Drain DDS

She is the best dentist I have come in contact with in my lifetime. Dr. Drain is professional, patient, polite, and proficient. So much so, that my entire immediate family are her patients. Thank you for taking great care of our teeth!
If you are in the market for a dentist, I highly recommend Dr. Judy Drain

A full year after my review, I receive this from Dr. Drain. Sorry Judy, a Unilocal review is not «slander.» It is a way for potential customers to know what they are getting into when they go to a new doctor, dentist, restaurant, pet groomer, etc. My review was honest and hopefully helpful for other people searching for a dentist in Chicagoland.
Dear Annie
I am writing this letter in response to your recent negative review of my practice on Unilocal.I was extremely SADDENED to hear your comments.
I noticed that you started off by saying that I was nice, but you took the approach to slander me publicly instead of personally expressing this to me (what did I do to deserve this)
I’d like to address your comments;
— I informed you of 1 cavity, not 2 – 3 cavities as is documented in your chart and my records.
— I expressed sadness in having to inform you of my diagnosis, especially since you informed me of never having a cavity (no one likes to give bad news)
— I also recall your mouth being meticulous, which is why you didn’t require a long appointment. This had nothing to do with me rushing or anything else, as you just didn’t require much!
–X-​rays are used as a diagnostic tool in addition to probings
(I use the example of going to the doctor and being diagnosed for an health issue, and the dr needing to take X-​rays or mri to confirm and detail the specifics of an illness
— I can’t see between your teeth, therefore X-​rays are required, and I didn’t need to look in your mouth again to see what the X-​rays showed
— after your cleaning you did not at any time express that you felt as if plaque was still on your teeth especially given that you are personally meticulous, as a matter of fact, I felt that we had a pretty good appointment and I thought you were very pleasant.
— I was so aware of your feelings about hearing the news of a cavity that not only did I show you on your X-​rays, I invited you to get a second opinion, but you neglected to state that in you review.
— I did not rush through your cleaning and when you were at the reception desk, that didn’t have anything to do with the quality of services you received, it seems as if you were looking for things to add to make this fallacy justifiable.
I am extremely confident and competent in my diagnosis of your treatment that I continue to invite you to get a second opinion, in fact I will be forwarding your X-​rays to you for that just reason. I only request that you remove the bogus review.
I am sorry that your need to have a perfect record of no cavities supersedes my accurately and thoroughly practicing prevention and supplying you with information to your benefit.
Regards,

Dr. Judy Drain

Very nice staff and dentist. The office is outdated, but very convenient by the blue line stop. I have always had a pleasant experience with teeth cleanings and they squeezed me in for a dental emergency once! Never a long wait.

Well, there’s good and bad. When I think of having any type of procedure done beyond a filling, I expect the environment to be clean. The office I was in was filthy with a long-​accumulating layer of dust and dirt from people’s shoes. Everywhere I looked while sitting in the chair waiting to be seen was truly discouraging. On the floor hoses and pieces of the chair were laying unconnected in the dirt. I don’t believe they hire a cleaning service, which for a healthcare facility is reproachful. So, then she tells me I need a crown since my ancient amalgam is on its way out. Do you really think I’d let them do something like that? If they don’t see how dirty the office is, I don’t think I trust her concept of sterile technique either. Anyway, my exam was fine, she was pleasant enough and her oral hygiene technique was acceptable.

(I’m typing my 7 year old son’s review below)
She’s a nice dentist and does a very good job, and for kids, she gives out little toys at the end of the appointment. She has a good price and she has some toys in the waiting room.

She’s my new dentist. i don’t know her that well yet but she seems very cool and came highly recommended by my previous dentist who moved out of state. So that’s why she gets a 3 right now… til i have a few more visits with her!