Pro Tech Restoration

They came to me after a nasty hail storm came through. They sent a junior level guy to meet with the insurance adjuster and my claim ended up being denied. After this I was very dissatisfied and they showed how good they can be. They had to jump through some hoops, filed an appeal with the insurance company and set up a re-​inspection. This time Randy, who really knows his stuff and is a nice guy, and his manager came to meet the adjuster together. They came an hour early and went all around my house marking spots where there was damage and were prepared. This time the claim was approved not only for the roof but for my siding as well. I was not happy at first but they made up for it. I think they also learned the importance of sending their best and most knowledgeable people to the inspections. They will be coming Tuesday to do my roof and I will follow up after that.