A-1 Self Storage

I rented a unit here for three months for my belongings after I sold my house and before sending them overseas. The staff were always polite and helpful. The facility is clean and well run.

My experience has been good so far. My only issue I’ve had was that since I work normal working hours, the times I am there and need a cart, I can’t use it.
This would have been helpful for people who are either coming there early or late in the evening (which is what I was doing).
The facility is clean and well kept. Price is about right, but I don’t like the fact that in 6 months, I either have to move my stuff to another unit or pay the rate increase.
I do recommend this place, easy to access and the locks are new.

Maribel was so nice and helpful when I went to reserve a storage unit. She was so patient with my unique situation, and offered the best option that suites my needs. I would totally recommend this place to my friends as long as she’s there!

Obviously a nice facility, but prices are high. 5×5 room (essentially half a closet) $ 106.00 a month??? For half a closet; seriously. I told them the price seemed high. They responded with the notion that they were competitive? The storages across the street is about 30.00 dollars cheaper, with more room. Plus you have to pay mandatory property insurance $ 10.00. $ 20.00 admin fee. Lock $ 9.99. Up front for half closet $ 140.00!?! I didn’t even bother to ask what a whole closet cost. Maybe I should’ve got a quote for cubby-​hole.

The staff is great, and the location is better than 100% of the other storage places in my hood. It’s well lit at night and right across the High Street bridge from Alameda.
The facility is clean and well taken care of.
There are big heavy duty moving carts you can check out at the desk for free.
You can see what spaces are available online.
They also have a ATM type machine outside that allows you to rent a space via the machine and a webcam conference call.
They run specials for new customers so look on their website for the discount code.
If you rent a big space, bring a big camping lantern or flashlight because some of the spaces are not lit well from the hallway lights.

Marisol, Ana, and Maribel are awesome! I’ve gotten to know them as I sold my house and moved its contents to the A1 Storage Unit off high street. 7 months I’ve had my things there while looking for a new home. I was always in and out with questions galore and they are always patient and kind. As other reviewers mentioned, the place is clean, well run, secure and if your unit is on the Alameda side, you get a lovely view of the canal. I have a house now (yay), but I will miss my trips over there (who says that about a storage unit?) because access was easy, I always felt safe any time of day and the place is spic and span clean.

I’ve been meaning to write this review for a long time. I’ve used A1 on two different occasions. Both times were outstanding! The manager and staff are super friendly, very helpful, and very efficient. The entire facility is kept immaculate and secure. I will probably be needing to store some items again in the very near future and without a doubt, I will use A1. Highly recommended!!!

This storage facility is great. I like the location a lot and the staff is very efficient and easy to work with. They are very accommodating and have really reasonable rates. The location is very easy to get to and seems very secure.

This is the absolute best storage place in the East Bay! Clean, secure, and convenient, with access from 6:30AM to 10 PM.
The biggest plus is the staff. It’s a pleasure to deal with people who like dealing with the public and understand customer service. From my first contact, I found the staff friendly, helpful, and very professional. Marisol explained the rates and showed me a choice of spaces in the size I needed and reserved one for the date I needed to move in. Maribel checked me in and handled the paperwork quickly and efficiently — again explaining what the charges would be and how payment could be handled. I bought my storage boxes here and received a 25% discount for buying 10. When I returned with my goods, Lawanna was at the desk and just a pleasant and just as her coworkers. Since I had a second car to help move my boxes, Lawannal said she would adjust the time on the gate so that 2 cars could safely enter at one time. She also gave me a key to unlock the free dolly to use in moving from my car to the locker.
I’ve had experience with several other storage facilities in Alameda which were adequate, but this one beats them all.

Good, clean storage facility with an easy in and out access. I have been using them for years. They are always professional. I do feel they are a bit on expensive side, but that is probably the cost of using a nicely maintained facility.

The first month is usually free and if open a storage unit, be sure and check in because they won’t give you the three free moving boxes later on.
The whole property including the restrooms are clean and tidy. Maybe it’s cause this place is run by women. They always have upbeat music playing in the interior hallways which makes it pleasant and upbeat when your moving!!!

This is the best storage facility by far that i have been to the customer service is awesome its very clean i must say that i really like the way they run the facility good job guys

clean, safe, and good music streaming throughout the halls to make moving less stressful.

I have been a client of A1 for 4 years. I have had a great experience. The facility is clean and well run and I especially appreciate the professionalism and courtesy of the staff — I especially Marisol. I had many boxes delivered to the office for my job and they would deliver them directly to my unit and I never had any problems. I would highly recommend this facility to anyone looking for a unit in Oakland.

I just got my storage space and so far everything is great! Maribel was very helpful and nice. The facility is clean and I love the Kiosk concept for being able to do all transactions. Can’t wait to use it. The key for the cart was odd but I was shocked when Maribel asked if I wanted to keep it while I go get more of my items and I could return it later. I didn’t but I thought it was a great, trusting gesture.

One of the best storage facilities in the area!
The A-​1 Self Storage facility is easy to find from the freeway. The lady at the front desk was very friendly, knowledgable and fast. The facility is very clean and easy to find your way around.

After writing my initial review, I was contacted almost immediately by someone in the head office advising they would correct the problem with the packaging AND refund the $$ I spent on the replacement bags I had to buy last minute with the movers. I appreciated the great response time and customer service. Thanks!!!

I have used this storage facility for more then a year and I have never had any problems. The building and storage units are VERY clean. We have changed units several times (depending on our storage needs) and the staff have always been very friendly and helpful. I would definitely recommend them.

I was VERY happy to have my stuff stored here. I had originally reserved a spot at the High Street storage place on the corner, but as soon as I pulled up, I turned back around. That place looked darn-​right creepy in the day time.
I walked into A-​1, got a decent rate on a good-​sized space and was always happy to visit my stuff. No matter what the weather was like outside, the temp inside the facility was perfect. I made good use of the «gates open ’til 10pm» and always felt safe. It is very well-​maintained, the staff always helpful, and area is bright and clean.
My only minor gripe was the process involved in getting a key for the cart. I rarely needed one, but it was still kind of a hassle. But again, given everything else, it was something I was willing to put up with.
I’d happily store here again.

Rude service, and if you’re a few days late on a payment, expect a letter threatening to seize the contents of your locker. In addition, they’re much more expensive than many other self-​storage facilities.
Advice: shop around, you’ll likely find a better place and one that respects their customers.