Connect Hearing

Joanne Brenner is amazing, She is smart and sensitive to the experience and needs of individuals with hearing loss. Joanne has been providing services to my 95 year old mother, Hannah since we learned about her hearing loss. She always makes mom’s visits enjoyable. Joanne and her team are great!
hank you for providing services, care and ensuring your client’s dignity!
BP

Great service and all the latest technology shared with confidence and sensitivity. Joanne Brenner is smart, friendly and positive. She responds to specific needs and helped me to have the best auditory experience possible. My husband and I have nothing but accolades for Connect Hearing. Joanne is the best hearing expert, She is up on everything and well organized. She solved problems and got me up and hearing better then ever. She makes realistic appointments and we don’t have to wait. Joanne and her great assistant go out of their way to be helpful. Paperwork is not an issue and insurance business is handled efficiently. Very grateful for Joanne and Connect Hearing.

SIMPLY THE BEST. What can I say about Joanne Brenner that has not been said here before and they are all right. She is simply the best. When and if you have a problem she listens and takes action. She makes it right. She has fixed issued replaced items that seemed to not work right and supplied all my needs. She has made my transition to wearing a hearing aid much easier that it would have been without her. She is always positive and upbeat, reassuring me that the issues I have had are normal adjustments to hearing again. She makes sure everything works right and if it does not she get it right. I wish I could give her more stars…

Nothing but high praise for Connect Hearing. Joanne Brenner is by far the best hearing expert I have ever had. Smart as hell, totally dialed in and organized, and really figures out how to optimize your auditory experience. She and her great staff go out of there way to help. And paperwork never seems to be an issue, all the insurance stuff flows without effort. She also lined up a great no ito low medical credit company that alllowed me to get a great set of hearing aids/
I wish all businesses were run like this one.

I wrote my 1^st Unilocal review yesterday & it was lost when I registered. Shame on U Mr Unilocal.
Background: it’s a long story, but since 2006 I’ve had a growing, negative opinion of many hearing aid providers. And then I met Joanne Brenner of Connect Hearing. (Offices in Concord & Oakland). Her business card says she is a ‘Hearing Instrument Specialist”, but I found her to be much more.
Weeks after receiving a mass-​mailing letter I scheduled an appointment @ the Concord office for May 15^th, 2015. Brenner tested my hearing, and gave a word recognition test. After discussing my background, and my expectations, she recommended the Phonak V series. She spent a long time answering all my questions, and she provided me with more information than I had previously received over the years from other providers. MS Brenner displayed sincere interest in wanting to improve my hearing capabilities, and has promised to continue this help if I should decide to make a purchase.
She programmed the V-​50 & V-​90 and I was allowed to test them both for 3 weeks without cost, and with the promise I could try other V models, or other hearing aids brands if I so desired.
I was more than pleased with the V90, but before purchasing I wanted to confirm that the Connect Hearing price was competitive with other providers. I was told, and the company advertises, that not only are their prices competitive, but they will match any lower offer.
Before commiting to buy, I called several other providers, and of those that would provide a quote over the telephone I discovered that Connect Hearing’s price was considerably lower. I did find an Internet provider selling the same hearing aid for less. I showed this information to MS Brenner, and without hesitation she matched their price.
Connect Hearing is very fortunate to have an employee as dedicated as Joanne Brenner, and more importantly I am fortunate to have found her.
If you are in need of hearing aids, and/​or have become frustrated with other providers, I strongly recommend you make an appointment with MS Brenner.

I’ve selected Phonak hearing aids through Connect Hearing in downtown Oakland, CA, and commend Joanne Brenner and her associate Denny (sp?) for their polished and reassuring service throughout the process of selecting and fitting the hearing aids appropriate to my hearing needs and their cheerful and fully informed answers to my many questions.
I learned of this company because of a discount offered through AAA. As we all know, there are numerous hearing aid ads in newspapers, TV and the internet, and it’s difficult for a layman to sort through all the promises. So I was somewhat wary when I first visited the Connect Hearing office on 22^nd St in Oakland. Within minutes I felt completely at ease and have developed full confidence in Joanne Brenner’s knowledge of all the issues in selecting the right.
This has been a smooth transaction, and I would highly recommend Joanne to anyone dipping their toe in these waters. You will be well cared for and will be happy with the results.

Joanne Brenner has been providing me with the best hearing aids for over ten years (Resound and Phonak)
She is a very nice lady, knows her job, and always gives the extra little services (like extra batteries, tubes, or filters) that make you feel like you are her best customer.
I recommend her to anyone who thinks they need hearing aids. Joanne will match you to the right product for your hearing and budget. For me, visiting her has always been an «up» experience.

Husband Don found this provider via AARP magazine, after he was completely turned off by Kaiser’s hearing center. and its replacement policy (or lack) following the loss of one hearing aid during a walk in the woods.
Joanne fitted him with aids appropriate for his needs and we had regular follow up visits to make certain things worked right. The organization provides an excellent replacement guarantee, and it was Joanne who suggested we put these hearing aids on our home insurance policy, in the event of loss.
Don used these aids for four years and, after he died, there they sat in perfectly good shape, I had been experiencing hearing loss in the upper registers, and went to see if they could be calibrated for my use. «Of course, «said Joanne, who d proceeded to update my hearing test and reprogram the aids so they now work perfectly for me –clear sound, no feedback, easy to wear and I CAN HEAR again ! I asked about the charge and she said no charge; they are taken care of for the life of the aids. I cannot say enough good things about this business and the superlative and thoroughly professional ambassador Joanne Brenner. Go here first, then check out what other sites will offer you. i doubt you can do better.