Cool Heat Solutions

I LOVE Fred. Seriously. Professional. Expert. Friendly. Competitive pricing. He’s going to be my HVAC person for life.
My furnace stopped working on New Year’s Day of all days. Freezing cold. Fred came the next day when others either wouldn’t call me back or were booked for weeks. He quickly diagnosed and fixed the problem in an hour. He even had the replacement part in his car. Heat was back!
A few weeks later, my other furnace wouldn’t turn on. This was at 10p at night! I texted Fred and he quickly helped me diagnose that I had a blown fuse. Incredible customer service that was right on the money.
Don’t hesitant to call Fred for help.

I tell yah what, Fred King is one of the best technicians that I’ve had come to work on my house, and in this case it was a furnace repair. He was amazingly responsive as I was in a pinch to get my unit comfortable for a tenant, and he understood the importance of jumping on the repair just when I needed it. The valve he was replacing was very hard to remove and replace but there was no hemming and hawing. It was done in a jiffy and at a very reasonable price. Fred is truly a cool cat whom I would recommend to anyone.

I contacted Fred because my furnace was not working. I left a message and his return phone call was prompt. He came out the same day in the evening within an hour of our phone conversation to assess the problem. He was very knowledgeable and found my problem right away. We made arrangements for him to return the following morning with the parts to repair my furnace and he did. My furnace was fixed with an hour of his arrival.

Highest recommendation. Naturally my wall heater broke when the temps dipped down to the low 30s for the holidays. I called Fred at Cool Heat Solutions and arranged for an appt ASAP. Our first appt had to rescheduled, but when Fred arrived he was spot on time at 9am sharp, super friendly and ready to restore the heat. Turns out the gas bulb on my ancient wall heater has been long discontinued, so Fred figured out a work around ordered a new (improved) gas bulb. The part came in two days later and Fred made himself available at 630pm to install the unit. Bottom line: total success ! Fred was able to install the new bulb therefore saving me $ 500 – 600 on a new heater. Fred really came through when we needed him most even though it was a small repair job versus an expensive new installation. He charges very fairly, does impeccable work and makes safety and user training a top priority. I won’t call anyone else and neither will you.

Having dealt previously with several shady and expensive furnace repair outfits, I have to say that it’s been a real pleasure working with Fred. He has helped me with a couple of different furnaces, and has done everything from simple (clever) repairs where a few zip-​ties were sufficient — to installing a new furnace system in my cramped crawl space. Each time he has been thorough, professional, and always kept an eye out for ways to save me money (as opposed to other furnace outfits I’ve worked with in the past). I very highly recommend him

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I called left a message but never got a call back.
I guess they must be so busy with other business that they do not need mine. He was recommended to me by another contractor who works with him, and I even mentioned that individual’s name in the voicemail.
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UPDATE:
My initial review (above) was removed by Unilocal.I assume the business paid to get it removed. I have added it again because (i) everything I said was true; and (ii) I believe it is helpful to the Unilocal Community.
My review is not about the services per se (who says reviews have to be purely about the services anyway?), it is about the business and my experience with the business.
I did get an email from the owner about 2 weeks after my initial call. I imagine I got the email only because I wrote the review. If I had not written a review, they just never would have responded. I understand, they are busy. It happens. BUT if it happens alot, as it seems to with this business, it is helpful for the Unilocal community to know.

Fred showed up literally within minutes of making the appointment. I know I was lucky but he also fixed my problem in less than 15 minutes AND gave me a discount. I would definetly use him again.

I will not be using Cool Heat Solutions. I set up an appointment with Fred to check my HVAC and do an estimate on some duct work. He hemmed and hawed about coming all the way out to Moraga from Oakland, a whopping 13 miles/​20 minutes. Finally he deemed me worthy of an appointment. Of course he called 10 minutes before he was due and canceled. Looser! So, if you want someone reliable look elsewhere.

Shame on me. I should have known the first time I drove all the way up to Richmond from where I currently live to meet Fred for an estimate on some work I needed done and he didn’t call to say he wasn’t coming until well after he was supposed to already be there, that this would be his M.O. If I didn’t know then, surely I should have realized it when he didn’t return two calls trying to reschedule over a two week period. Silly me, I bought his apologies and assurances that he would make the next appt. So I drove up to Richmond again today. I think you can guess what happened. Got a call from him 10 minutes after he was supposed to be there telling me he had gotten a call for a different job, so had to go there instead, but would like to reschedule with me for the next day. Well, I may be a slow learner, but I’m not stupid. Time to move on to contractors who prioritize existing commitments over whatever it is that comes up at the last minute promising more $$, or whatever the excuse keeps being. Wasted almost a month trying to hire this guy. If you can ever get him to show up, he probably is very good at what he does. Wish I was able to leave a 5 star review like the rest. All I needed was a new plenum and a new ventilation system, so I guess a paltry $ 1k project isn’t worth Fred’s time.

I agree with other reviewers & highly recommend Fred. In the cold of winter, he diagnosed the problem with my furnace & immediately had my heater running like butter. Knowledgeable, respectful, honest & loves what he does.

Fred is the best specialist out there. I have an old floor furnace. PGE left a notice that the inspection valve was missing. He attempted to manufacture a piece for the part but it was not heavy enough for PGE requirements. He didn’t even charge me for the service call.
I had the piece manufactured. But then got another notice from PGE that there is gas leak. Fred came out 2 times to test furnace and measure what he needed to make repairs. He had to deal with my totally unreasonable tenant who insulted him every chance she got. Fred made the repairs as a favor to me regardless of the hostile environment.
I can’t thank you enough Fred! I highly recommend him.

Fred is the BEST! Our furnace broke last winter on one of the coldest days of the year. Fred came out that night to fix things. He is friendly, neat, trustworthy and also very knowledgeable. His price was also half of Comerford’s. A few months later our other furnace unit broke and he made several trips to make sure everything was correct. I highly recommend Cool Heat Solutions!

Fred & his partner put in a whole heating unit about a year ago, and we’ve been loving it ever since. The work was done quickly and efficiently, and they were both sweethearts to be around. And even though myself and my roommates have an alternative lifestyle, we never noticed any judgment from them, they were completely professional.

My rather antique gas floor-​vent heater stopped working in the middle of the cold snap in January. Fred actually came out that same day — at 8 pm, what a long day he must have had! He diagnosed the problem quickly and it was a quick and easy fix. Given how old the unit is, I was worried it would be an arm and a leg, but no! His prices are reasonable and he’s a nice guy.

Can’t say enough about Fred’s professionalism and helpfulness. Two malfunctioning heating units in two rentals I own… we attempted to diagnose the problem on the phone first, he gave me an estimate on the phone for worse case scenario which I was cool with, he showed up on time and after sleuthing it out figured out it was something totally different and saved me the cost of a new part. Spent another 30 minutes on another unit and solved that problem and the whole thing cost me $ 85! When he left he told me if I had any problems with any heaters in the other units I own he’d be happy to help me figure it out over the phone first if its possible. He is the kind of guy in his business you always hope you are lucky enough to meet. His card is on my pin-​up board for good!

Needed a new hot surface ingnitor for the furnace. I called this morning and Fred was nice enough to come out the same day. True to his word he came on time and was done in less than an hour. And best of all, everything was done at a very reasonable price. Thank You Fred! I’d recommend him to anyone. Nice to know that there are honest reliable people out there.

Fred was great. He showed up early, solved my problem in 5 minutes, and it’s already warming up in here. He’s reasonably priced, friendly and fast. Now I’m looking around the house for other things he might be able to help out with…

Fred is amazing! I have a Bikram Yoga studio that depends on the heat. When I had issues with the heat not getting hot enough, I called someone else first and they said I needed a circuit board and it would cost about $ 1,200 for everything. I called Fred next to give a second bid, and I did not tell him what the other guy told me. Fred diagnosed the problem as the high limit switch being out and total bill was about $ 130 with labor and parts. Thank God for honest, reliable, and knowledgable professional people like Fred! Needless to say, he will be the one I depend on for any heating needs I have for the business or personally. Thank you Fred!

We woke up this morning, which happens to be Christmas Eve, to frigid icy air inside our house. Damn! The heater isn’t working! We called our normal heating guy but he said he couldn’t have anyone there until Tuesday (which is 5 days away, and I have a baby so no way I am going without heat for that long). So I called a few places on Unilocal and got no answer, and then I got Fred from Cool Heat. He was great and tried to walk my husband through re-​setting our heating system over the phone, but when we couldn’t successfully get the heat going he came out in the afternoon and had it up and running really quickly. He also showed us how to do it so we wouldn’t have to spend the $$$ unnecessarily if it happens again. I would use him again and also recommend him for being polite, quick, helpful and also for coming out here on Christmas Eve when others wouldn’t. Thanks Fred!