Elegant Nails & Spa

This place has the worst customer service. The place was empty (literally no one in it) and without even looking at her appointment book, the lady (I presume the owner), said she was busy that day, and all of the following week. Perhaps it was because I said I was paying with a Groupon. Customer service is everything, and this place is the worse!!! Rockridge can be snobby, and it looks like they’re doing their best fit in that way.

I’ve tried this salon twice now and have had outstanding service both times. This last time was above and beyond as I brought my four year old daughter in for a pedicure. Some places especially in the Bay Area don’t like to accommodate children and can make it an uncomfortable experience. Today was the opposite they were kind and did a wonderful job on both of us.

Elegant nails is amazing! We’ve been going to them for more than a year and they have been excellent but last night they went above and beyond. We were running late for our appointment and they were so incredibly accommodating that it was extra special. I highly recommend checking them out. Awesome ladies!

This has been my nail place for a few years. While sometimes difficult to park and increasing amounts of loud cell phone conversations permitted, I kept going because of the manicurist — Helen.
She was really, really good — kind and considerate and gave a fantastic foot massage. My feet craved her touch. But Helen has moved on to Bellisimo Spa on Shattuck in Berkeley. It is a much nicer environment, parking is easy (just a few blocks from Berkeley Bowl in a mostly residential neighborhood) but the chairs are uncomfortable — in fact the set up for manicure/​pedicure feels awkward.
Looking for a new place now on Piedmont or Grand.

I always feel the need to update my review each time I come here. The service is so good. If you’re one of those people who go to get their nails done in a rush and keep reminding the people working there that you need them to hurry, this might not be your spot. Otherwise it’s amazing! Prices are reasonable. Everyone that works there is super friendly. The vibe is good too! Can’t say enough good things
$ 30 gel manicure
$ 40 silk full set

I wish I could do 0 stars. This place was terrible, Mary did a horrible job. She burnt my eyebrows after I had just told her how sensitive I am and she left a whole bunch of stray hairs. Not to mention the nail job I got a set of acrylics the other day and they were a mess! Never again.

I used to come here more often. It’s super close to my work so it’s easy. Never again. The most rushed pedicure I’ve ever had. I made an ally and she rushed through it to get to the two ladies that were walk-​ins next to me. Ugh I should’ve just waited for my normal nail place. My bad. The polish itself looks okay. Not sure how long it’s going to last. Barely filed and barely massaged.

This is my FAVORITE salon! These ladies know what they’re doing and they do it right. I went in with a Pinterest picture of a manicure and Lee mastered it in the best way possible. The women at this salon are so sweet and so talented. My favorite, hands down.

The ladies here are very nice and they do a great job. They also charge a very reasonable price for a manicure. ~$ 11.

Awesome. Ladies were friendly and I was able to get a walk-​in appointment after an appointment at Kaiser. I got a French gel mani which lasted 5 weeks without major chipping.

Came in on Wednesday to treat myself. as I walked in I was asked what I wanted to get done that day so I replied woth my choice. I was told to have a seat and wait a couple of minutes for the lady to be done… so I did. A few minutes turned into 30 minutes.whatever. then another lady walks in and not even 5 minutes of her sitting and waiting she gets offered to sit in the pedicure chair for a massage… okay? Anywhoo… an older lady began removing my polish and kept insisting that I do a fill on my hella short nails… (what’s the point?) So I kept saying «no, I want length so I want a full set» FINALLY I get started on by the manicurist which I believe to be the owner… and she’s freaking rushing through the whole thing. I absolutely had to stop her when she was filling to damn hard and literally cut my skin with a file. WTF? as I told her to slow down she had the nerve to say «that lady over there has appointment» … I DON’T GIVE A F***! I should have been told that when I walked in. THEN she said «I didn’t know she was coming in» if she has an appointment she HAS a time she set if for… right?! GET YOUR SCHEDULE TOGETHER!!! PLUS… BEC
AUSE OF THE SHITTY RUSH JOB. MY NAILS WERE HORRIBLE… I HAD TO GO FIX THEM MY EFFIN SELF. NEVER AGAIN!!!

Went today after work after being referred for a Brazilian wax! Youch! They were very speedy, I did not have to wait and I requested Dana. She is very cool, she tried to make me feel comfortable, although it was my first time. I am super clean and may go back if I can stomach the pain. It was my first time ever! Enjoy!

My go to place for waxing! I love the owner as she’s always hospitable and super sweet!

Oh I love coming here. Mostly I get my eyebrows done during my hour lunch break but if I have the time I get pedi too! Its really clean and when you get your eyebrows done they put all kinds of stuff on your face to reduce redness and play soothing music! Can’t go wrong with that! Plus its $ 10.

I’ve been coming here for about 4years. Dana does my nails and does a fabulous job. She’s very thorough and consistent. If I chose a color (normally a gel) and it isn’t a good one– meaning it bubbles or doesn’t last, she’ll tell me. I appreciate her not wasting my time getting a color to have to return in a few days.
One thing I have noticed, they will accept any one who walks in despite their being busy and not having enough technicians to accommodate. They make people wait in the spa chairs for quite some time instead of simply offering them to come back. I get annoyed just watching people get frustrated and get out of chairs to leave because they’ve sat for too long. My suggestion, ask them how long and add 5 – 10 mins. If you’re in no rush and don’t mind sitting in a chair for a while, then disregard.

I love this place! I grew up in the OC, where pedicures are mandated for all the sandals, flip-​flops, and beach weather you endure on a regular basis. Dana who is my favorite nail fashionista, makes this lady look good on a regular basis! I live in SF and will make the extra trip over the bay just to look and feel awesome. Dana is meticulous and makes sure that my nails look damn good! :) She is great with designs and even did my fancy design for my wedding last August! I recommend making an appointment and if you can, stop in the mornings but Elegant nails is amazing!

I love this nail salon. Lee and her mom are always so sweet and very accommodating to my schedule. Lee goes out of her way to make each guest feel special, remembered and valued. My gel French manicure looks gorgeous when I walk out and for this kind of service and value, I would go out of my way to come to this salon over all the others nail joints on Piedmont Ave. It is always a relaxing and pleasant experience and they do the job quickly and efficiently. I’ll never go anywhere else as long as Elegant Nails & Spa is around.
Very well recommended!

They can almost always accommodate walk-​ins, with a friendly welcome. Lee is the nail painting expert, you are lucky to get her attention. She did a great job on my special request for diagonal lines in my gel manicure. It looks great!

This place is awesome. They really know what they’re doing. The ladies are all super sweet & the service is great. I’ll be coming back here to get my color changed in 2 weeks!!!

This place is great! It’s very clean, and the ladies are funny & friendly. I go to see Lee and her mother, and they both made me feel comfortable happy and relaxed. I got silk nails for the first time (i usually get acrylics) and my nails look and feel amazing!
They also take group appointments, so I’m thinking of booking a group.
I read some of the other reviews, and I’ve been to this spot about 5 times, and i’ve never felt rushed.
Tonight one of my designs needed to be redone, and she was perfectly ok with it. They want to see me happy. :)
Will be back again! :)