Oakland Silver & Gold

These guys are the best! I have dealt with a lot of other gold/​silver dealers in the SF Bay Area over the years and I wish I had gone to Oakland Silver and Gold first. They are very honest and straight forward and are very knowledgeable. If you know about the value of gold/​silver coins… you won’t be disappointed as they speak your language and won’t try to short change you. They pay what the coins are worth. I will only be dealing with these guys from now on. The best in the Bay!

Great place. Always a pleasure to deal with. In and out with no hassles. Greg and Apollo are super cool and knowledgable. Neighborhood is in great area too, so you don’t have to worry about getting back to your car safely with your goodies.
Cheers.

Came in today at my lunch hour for a quick appraisal of old jewelry I no longer wear and I had a very pleasant experience! The person that helped me was very nice and straight forward. He told me what I had and how much they were worth. I was very happy with the end result and decided to sell! I was very excited about my nice payout! I didn’t feel scammed at all! ;-) Oh since they didn’t buy diamonds he popped them out of my bracelet for free and gave it to me in a little baggie!
****Didn’t realize I never hit the post button when I wrote! This review was when I came in about 3 years ago!

I had never sold jewelry before and did not know what to expect. The reviews on here were confusing but decided to go for it. I called in advance to make sure they purchased random pieces of jewelry and if I needed an apt, YEs to jewelry, NO to appt. very polite on phone. When I came in I was greeted by a very nice guy. He took the time to explain the me the process, ask me questions throughout the process of sorting and testing, and was very helpful. I felt informed and he offered GREAT customer service. I walked away from a pouch full of random broken jewelry and jewelry I never would wear again and $ 500 bucks in hand. All and all it was a great experience. I would definitely return should I need their services again.

This is the best bullion shop in the East Bay. The guys are friendly and knowledgeable and the service is fast. Don’t get cheated by those «We buy gold!» places. Oakland Silver and Gold pays the fair market value.

Update. It’s been a couple of years since my initial review. Oakland silver and gold continues to offer me the best prices in the bay. They even beat the Internet and eBay. Again, highly recommended.

I have done business with Silver and Gold for several years. They are friendly, efficient, and honest. Monex prices are displayed on a screen, and they pay those prices. I wouldn’t go anyplace else. They even offer to walk me to the bank should I exchange for cash.

I’d never sold gold jewelry before. I did some online research and calculations with a kitchen scale before going to Oakland Silver & Gold on Piedmont Avenue, so I had a general idea of what my jewelry might be worth. I found Bryan to be genial, helpful and fair. I walked out with slightly more than I expected. A super easy, pleasant experience, would recommend or go there again anytime.

I used to go to an outfit in Hayward but someone told me that Oakland Silver & Gold pays top dollar. They were right and I changed. Excellent service.

Went to Oakland Silver and Gold on Piedmont. Great experience. Brian the owner was very friendly, helpful and informative. A great learning experience and a pleasurable buying experience. Will return next week for more Silver. Thanks again!

Based on reviews here, last week I visited Oakland Silver & Gold for the first time to sell coins, silver and gold. I’d researched the value of the coins in advance. Oakland Silver & Gold matched the values (in some instances, gave me a bit more per coin). They also bought my gold and silver (old pieces of jewelry/​chains/​etc.) by weight and offered to pop out a few stones set in old rings. I found them quick, efficient, fair and friendly. Both metals are currently at high values. I’d return in a heartbeat and am glad to know them.

Gotta say, definitely surprised by the few negative reviews this place has received. Everyone I’ve met has been nothing but awesome and friendly, and spent their time with me like I was actually paying for it. Great selection and pricing. I recommend this place to people all day long, and I work for another coin shop!

I’ve come to this place twice and have had two totally opposite experiences.
First.
Very quiet clean place with knowledgable people behind the counter. I came in randomly to see how much I could possibly get for an old ring I stumbled upon. The staff were nice, & helped me in a fast & friendly manner. I had no complaints & left wanting to give the place a great review. 5 stars.
However, today knocked them down to a three. I dealt with totally different guys whom seemed alright. As we finished off the transaction I placed my I’d in his hand only to have it tossed across the counter back to me. How rude! If I placed it in your hand give me the same respect. He was not personable at all in any way & did not make me feel welcome.
Coming back here will be a last resort.
& My integrity is also worth more than $ 20, indeed.

First came to this store about a year and a half ago to purchase coins/​metal for investment purposes. A guy who I assume is an owner/​manager helped me out and was very pleasant after I told him what I was looking to buy. Spent almost $ 9000 and was happy. I came back a couple of weeks later and asked about the 10 oz. bars I had purchased and the tarnish that had developed on a few of them. The same guy got annoyed and told me it wasn’t a big deal for investment bars and I shouldn’t make a big deal of it.
Although I didn’t like the interaction, I decided to bring my father to the store a few months later because he was visiting from out of town and had collected coins my entire life. We dealt with the same guy who always takes the lead and after 15 minutes were treated like window shoppers. As soon as we walked out the door my father said, «It’s a nice store, but that guy’s a jerk!»
In February ’13 my friend from Colorado was visiting and asked if I knew anywhere to buy gold and silver coins. I told him yes, but warned him that the guy who worked there was not pleasant. We went down to the store, my friend told the guy what he was looking for, and out of nowhere he turned back into the informative, agreeable salesman that had helped me the first time I came in. Suffice to say, after 20 or so minutes in the store my friend didn’t end of buying anything and the salesman didn’t look happy (as if we had wasted his time).
On Friday (4−26−13), which is probably the last time I will go there, I went back to the store to buy a silver coin for a friend’s birthday present (my friend from Colorado who liked some of their coins). When I walked in there were three teenagers with two bags full of gold jewelry being helped by another saleman that I have never dealt with before. And even though it’s really none of my business, I have to say that I was surprised that the store was so readily accepting that much gold jewelry from teenagers.
Of course the same guy that I always have to deal with came out from the back and asked what I was looking for. When I told him he made suggestions and answered all of my questions, which felt like a great start. I looked at 5 different coins but was having trouble deciding with such a large selection. I hadn’t been looking for more than 10 minutes when the guy said to me, «We need to move this along. There are other customers waiting.»
Well excuse me for being a customer! Not that it should matter, but how much money does someone need to spend there to get treated well?
Overall, I would love to want to go to this store because the overall selection is great but if you have time I would just recommend finding what you want on the internet and not take the chance of a bad personal interaction.

I may have discovered why this place has such high ratings. After I posted my (previously 2-​star) review, I received the following message:
«sorry you feel cheated by your transaction with us. if you would be willing to remove your review we can give you the $ 20.
Thanks
Bryan»
Yikes. My integrity is worth more than $ 20, thanks anyway.

I’m too broke to own any silver or gold, but like glossy black feathered crows who live in the rocks above Black Sand Beach, I am tempted by the sparkly shiny things and always pop in to peep at what’s in the cases, under the suspicious eyes of the proprietors who seem very business-​only oriented.
Nonetheless, I am glad that they are there and in business — instead of an empty storefront! Neat stuff and worth checking out.

I happen to be in a beauty salon when the topic of selling scrap gold came up. One of the ladies mentioned how she’d sold some of her gold this past summer and got around $ 400 for just a few little pieces of gold jewelry she had lying around.
That made me think about a small bag of gold jewelry I had just sitting for the past 18 years! I thought it would be fun to find out how much my gold would sell for. After all, I wasn’t going to every where it again and all of it was from when I was in High School.
I first did a little research on line for over a 3 day period to see how well the market was and sure enough the price was pretty high for an ounce of gold! One day it was up around$ 1625, the next it went down around $ 1575. I then decided to do my research on Unilocal to find out who was saying what, about where would be the best place to go for an appraisal! Location was key, and knowledge.
I picked Oakland Silver and Gold! I called first to get a feel for the type of workers in OSG over the phone and they were quite pleasant and helpful. I went into Oakland Silver & Gold and the customer service was great from the front door! I had few little things… plus 2 little rings I’d bought back in the day from Eastmont Mall when I was about 16 that I couldn’t even tell what Karat they were anymore. No problem! They were able to test all pieces of my jewelry on the spot, weigh, and price them!
When I was told how much my little handful of gold would tender… all I could say was MERRY CHRISTMAS TOO ME!
With a smile on my face and cash in hand I was ready to roll! I was also offer to be escorted to my car just in case I thought I would have a problem once I’d left!
This is the place to do your business if you want to have honesty, courtesy, and professionalism when selling your gold items!

Had never sold any gold or silver — and after a disastrous adventure at one place was not holding my breath when I walked into this place.
Not only is it worth the 5 stars and great reviews earned from customers, this place is a seller’s resource: education about gold/​silver buying-​selling processes and tips on where to sell diamonds and other gemstones (they don’t buy these).
Both referrals were fabulous — and this place paid me exactly what my friend’s husband (a jeweler) told me the gold was worth based on weight.
Absolutely fabulous place — just found some more gold & silver… thinking about heading over soon.

My wife had never been one of these places before, and were more than a little concerned about our lack of knowledge. However, after a little research here on Unilocal,other sites and making a few phone calls, we decided to give Oakland Silver & Gold a try. Their feedback here was very positive, and they’d been recommended by other businesses.
I’m very happy to say that they proved out in all respects. We visited on a late Friday morning and were helped almost immediately. All of their staff were very polite, straightforward and very informative about the process of appraising our items. We were very pleased to hear that the prices they offered where what we had anticipated from our research.
We had a variety of items from coins, necklaces and rings, and they provided us with succinct feedback on whether certain ones were worth selling for the gold, or, in the case of a couple of rings, worth shopping to jewelry stores since OS&G doesn’t appraise or buy gems.
They conducted all of their tests right in front of us, making sure that we understood the process and the final determination of value. For example, some of our items turned out to be gold-​plated silver, and as such, were not worth as much.
We walked out very pleased and excited to have a very nice payout for our items, and especially satisfied that the process was completed in a very friendly atmosphere of complete honesty, integrity and respect.
I would highly recommend Oakland Silver & Gold to anyone looking to sell or buy gold in the best environment possible!

Really knowledgeable, and super helpful… these guys explained a lot about silver & gold investing, and explained the differences between the certain designs & types of coins. If you want to learn more, or have any questions about gold/​silver/​investing, you should stop in here… they don’t mind educating people & they’re very friendly too!
They also have some really cool «decorative» coins to give as gifts to get a friend or family member started with their collection!