Reco Investors

Moved into our apartment a year ago and signed a lease with Reco for a reasonable price. Then when it came time to renew our lease they jacked up the rent by $ 250.00. If you’re thinking about signing a lease with them, please note this!
Karen is also a terrible landlord. She’s rude and doesn’t deal well with tenants. She’s not a good listener.
One Friday we came home to an eviction notice on our door saying our rent was late and we had three days to bring a cashiers check to the leasing office. (The notice was very unprofessional with multiple typos) This came as a shock to us since we had signed up for automatic payment through Reco’s online website. When we looked up online to see what had happened it appeared that the website didn’t even attempt to withdraw our funds. The money was there on our end. And, as the notice didn’t say three business days, I left for the office in Pittsburgh Monday morning. When Karen got there, she was defensive, short with me and didn’t listen to what I had to say. She told me it was, «no big deal» and «you must think we’re so mean!». This was more annoying than anything as I had to miss my morning of work to bring the check to office, only to hear that it was «no big deal». She told us «we should have called the office when we got the notice» But since we got the notice on a Friday evening, the office was already closed. I had emailed Karen Friday evening and Karen even admitted to getting the email and said she, «thought about responding».
The one redeeming thing was that they waved the late fee (oh so gracious of you.)
(We’re still not sure why the payment didn’t go through that month, it’s been fine since then.)
I could go on…
Please be aware that this leasing company is very unprofessional and take no pride in being gracious to their tenants.

My children and I started looking for a rental a couple weeks ago. We contacted Rosa with Reco Investors with questions and fears about getting in a rental. Rosa was so awesome and helpful through our whole process. She showed personal care for my children and I. She is always so quick to respond to our question via phone call, text, email whatever it may be. I would recommend Rosa at Reco’s to anyone who is looking for a rental in the area. She was just down right awesome and so honest and friendly to work with. Thank you Rosa for finding us our place so my kids and I can start making new memories in our new home! Your the BEST!!!

I have been a tenant with Reco properties for 2 years and they are great company to work with. They take care of their tenants, are punctual to fix problems when needed, and they do a great job screening their applicants to ensure their properties are a comfortable and safe place to live.

This review is for Eric, of RECO Properties.
I have been renting my current apartment in San Francisco for a little over two years, though it was acquired by RECO Properties after I had been moved in for a few months. The previous owners of the apartment were awful – they would rarely respond to emails or phone calls, and only fixed urgent issues (in a not-​so-​urgent fashion).
Now, any time I call or text Eric with a question or problem, I know that he will send someone out as soon as possible, almost always by the next day. Additionally, he actually cares about the upkeep of the unit. Right away, carbon monoxide detectors were installed (which is a law, but the past owners had not), new bedroom blinds were installed, a broken water heater was replaced, and a roof leak was finally fixed (also problems I had notified the old owners of).
All in all, I feel very comfortable knowing that if there is a problem in my apartment that I cannot fix on my own, it will be taken care of.

CAN U SAY THE BEST​.COM
recco investors has really good people working for them. They keep the grounds clean, they are friendly and if you have a manitence issue they will fix it for right away. They are understanding and nice and at the same time they don’t take mess from anybody. If you want a nice quit area to live with out the ghettos give them a try.

I’ve been living on one of reco investors properties here in Livermore for the past 8 months. When I first moved in I was surprised how tidy the place was and I instantly fell in love. All the appliances were new and the kitchen looked like it was just remodeled based on the counter tops. I recently had some maintenance issues with the apartment (my garbage disposal seized to run) so I called the maintenance line to report the problem. It wasn’t long until I received a call back from them. We came to an agreement on when and what time they were going to do the necessary repairs. They were on time and it only took them 10 mins to fix my disposal and it was good to go. So I just wanted to show that I appreciate the prompt response and efficient work.

for the past two years I have been renting an apartment from Reco investors out here in the contra costa county. During the two years of my occupancy, I felt like I was
treated with such high regards as a tenant. From what I have gathered Reco investors
own multiple properties around the bay area, with that being said, whenever I have had maintenance issues with the my place, I was always assured that it will be taken care of and every single time I have called in, they were consistent with working around my schedule, and to be quite frank, this was a big deal to me as I have very limited time because of my field of work. As I end my lease, I just wanted to give the staff a big kudos and I and a big tap, I hope you guys keep up the good practice and hopefully serve a bench mark of service to other companies.

I would give this Management Company negative stars if only I could. Stay away from any property that RWW or Reco manages. They are slumlords. We lived in Rodeo, on Parker Ave. We have since moved out and are still having issues with them.
Karen, one of the leasing managers, should not be allowed to deal with people, at all. She is the rudest person I’ve ever dealt with and incredibly unprofessional. Initially, I thought it was only with us, me and my husband, because we were having so many issues with our unit. But the more I spoke to other tenants, the more unanimous that description of her was. She has hung up on my husband multiple times when he was trying to explain another problem that has come up. Other tenants have told me the same thing. One of our neighbors told me that they have mold on their carpet in the living room and in their bathroom. When they contacted Karen, she told them they would have to get the carpet cleaned and pay for it out of their own pocket. (!!!) I told her that it is a health code violation and to contact the Health Department immediately. Our fridge started making loud rumbling sounds back in May. I called in the issue, had several maintenance guys come and take a look at it. They told me they were going to speak with the owners and get back to me. And that was what I kept hearing from them for over TWO months. In the meantime, my food in the freezer and fridge was going bad. We also had a really bad ant infestation issue, because our unit was right next to an empty field. We had ants coming out of our sockets, vents, and any other crook and cranny that existed. We had ants in the bathroom, our closet, our clothes, on walls and windows, and even our bed. They were everywhere! It took them over FOUR months of me constantly calling and complaining until they sent a pest control guy out.
I have documented everything, and can write a book of all the crap that they let go on. This is just a small sample of what you would deal with if you sign a lease with them. They are extremely difficult to deal with, so for your own sanity, stay the f%*# away!

Hands down with out any doubt, this is the one of the worst management teams I’ve ever experienced. Im writing this review now because there are several units in my complex that are vacant. I want potential renters to have a clear idea of what they are getting into.
The property is supposed to be smoke free, however it is littered with cigarette butts. No one cleans up the laundry room EVER! it is absolutely disgusting. The units are being turned over so quick that no one is double checking the work. My unit looked new and fresh but just about everything had an issue. Not only were many things broken but it takes forever for them to get repairs done.
If you can look some more and find something else for yourself, then you really should. As soon as my one year is up, I’m out of here. Too much money for this level of frustration.

Absolutely the worst! These people charge $ 200 late fees. They have no scruples, as they overcharge on property that has been shabbily remodeled. When you start to question them on tenant laws and rights, my experience with Olivia is «I don’t want to speak with you.»
All the properties I called that are under Reco, are primarily rented by Hispanics. Most of these people are ignorant to tenant law, and are easily taken advantage of.
Run as far away as possible when you see this name. They are surely crooks.
ONE STAR IS TOO MANY!!!
These 5 stars are probably coming from staff. The Devil is a liar!

Just rented my 1^st place in Pittsburg they made everything easy my place is very clean and up to date thanks for everything guys!

I live in a building owned by RECO in SF. My roommates and I have had a really good experience. When I was locked out, Eric made sure a locksmith came right over to let me in. Also, when our dryer broke, it got fixed right away. Eric came to the apartment to let the handyman is too, as we were all at work and couldn’t be home. We’re really happy with them as our landlords!

Just moved in and I am truly impressed with their staffs’ professionalism. I love my new place. Thank you Karen and Eric!
I see complaints from people… but reality is, when you rent do not expect the place to be perfect. Even if you own your home, things in your house get destroyed or broken. In other words, it’s not a perfect world!

Last night in a Committee hearing here in Alameda, which doesn’t currently have rent control, Reed, one of 3 partners of Reco Investors, stated many things about the mindset of his business. Some of the coldest I’ve witnessed, ever.
Though many of my neighbors showed and expressed that they would like to see a slower progression of this rent increase, mine was 70%, Reed expressed that he’s not here to ‘give charity’ to anyone that lives here. Some of us have been here for over 10 years.
Reed expressed that he gives his money to the Oakland Zoo and to his church, but he doesn’t give out charity to people he doesn’t know. He even stated, «I don’t know these people. I’m not giving any money to them»…and he said this statement, differently, 3 times.
I didn’t hear one person ask him for money. I only heard these families and individuals ask for the willingness to be worked with until they could find a solution for themselves. Not forever, not even for years — just some time.
I was so disheartened to learn the mentality of this person. Not knowing Reed at all, I learned very quickly the ugly side of humans and business is still thriving. It will eventually rot his heart one day. I can only pray that Karma is gentle with him… though it’s not how Karma usually works.
We all know and understand that business is business — I’m in business too. I would never treat someone so carelessly and with such a cold heart.
There’s nothing wrong with making money, I’m all for it… but damn… the callousness of his actions and the way his mindset is, is truly alarming.
I would think that since he goes to church, has a family, runs a business that involves people, that he would know certain things by now. Whatever church he goes to, remind me never to attend there, as my church teaches humanity way different. The people in my church would never treat another human being like this.
Pitiful

If Reco Investors is your property management company, watch out. Their only intent is to make superficial improvements, then jack up the rent by 30−45% or more within a few months of owning it. If your building gets bought by them, be prepared to move.