Sigrid Keroubim, LMT

Horrible service. I also bought a Group-​on. Had one very good massage. Then, her schedule was booked. I called her saying that the Groupon would expire. She assured me that I should re-​book and she would honor it. I booked for six weeks out. She e-​mailed me and cancelled. When I tried to re-​schedule, she was «incredulous» because it was past the expiration date. I was too appalled to remind her she had agreed to the extension. I called several times and she did not bother to return my call. What a waste of time and effort. Do NOT buy this Groupon.

Sigrid is good at what she does from giving a good massage to taking your money. I bought a 3 pack Groupon. My first massage was excellent. No problems up to this point. From then on, working with her was a nightmare. She regularly cancels (for any number of reasons) and does not even let you know. Not even a note on her door. She would not honor the rest of the Groupon, saying it had expired. She was right, it was expired. Had she shown up for appointments or not canceled over and over, the Groupon would not have expired. The honorable and decent thing to do is to honor what you owe the client. She would not. Great set of hands but does not know how to run a business and clearly has little integrity. Don’t waste your time here. You will end up needing extra massages to relieve the added tension caused by having to deal with her.

I had similar experience as W.M. Sigrid canceled and rescheduled me 2 times for 2 different scheduled appointments that I had made with her.
I had a scheduled appt. that she had confirmed and I waited for, called her and also did a few texts. She responded that she had not put me on the calendar. Note that she had confirmed me on her text before the appointment. So I decided I didn’t want to reschedule and asked that she reimburse me $ 33.00 that I had paid for on groupon. She offered me a massage but at this point I was so frustrated dealing with her that the last thing I would want was a massage from her. She might be a decent massage therapist but her tracking of appointments and rescheduling is her downfall. Needless to say she did NOT refund me the $ 33.00 so she got even a bigger tip that I had already given her.
She doesn’t have business savvy.

Brought Groupon scheduled appointment July 2, 2013 got a text from Sigrid 2hours before my appointment stating that She was not feeling good and had to cancel my appointment but, her policy states that a 24hour cancelation is required. No problem I was very understanding even though I had taken a day off from work. I schedule a appointment online for 5 weeks later, the site stated I would get a email reminder, did not receive any emails. Got a text from Sigrid stating I had a appointment I stated that I had not received a reminder and ask if I could reschedule and my groupon still be honored she states no I have a rigid policy. Well this is not a good honest way to do business, you can call and cancel my appointment within 2 hours but you can’t reschedule my appointment and honor my groupon. Where is you fair policy act Lady. Never will I recommend this business to anyone. Got ripped off, Groupon was not honored.

I found Sigrid through Groupon. And to be totally frank, I was a little worried that the service might be well… lacking… since the price was soooo good but, I REALLY needed a massage so… I put my trust in the God and Internet.
Sigrid is a highly gifted body worker. Don’t be fooled by her gentle nature, kind spirit, and soft voice; this therapist can really get deep into your sore and aching muscles and your Spirit. She is a powerful healer! Like all the best massages you’re thinking the clock on the wall is somehow rigged because «that could not possibly have been an hour!» The studio’s location in Montclair is great for me because I can walk there. There is no designated parking that I am aware of. The studio is warm, clean, comfortable and well appointed. Beyond an awesome massage, Sigrid really pampers you with lots of little extras (really nice organic oils, hot towels, heated table). The whole experience made me wish I could come back 2 or 3 times a week on a regular basis. Are there any straight male massage therapists looking for a wife? I’m so glad that I bought the triple pack from Groupon and not just the single session. Now I have two weeks of bliss to look forward too. Thank God (and the Internet) and Thanks Sigrid :-)