St Louis Veterinary Clinic

I took my dogs to St Louis veterinary clinic on a Monday to get groomed and I proceeded to go pick them up the same day I get there the gate is locked now remind you I’ve been with st veterinary clinic for approximately 6 years both of my dogs then they are going there since they were puppies and it got all the shots they’re everything I pass up a hundred clinics to get to this one particular clinic now back to me picking up my dogs I pick up my dogs the next day they charge me it was supposed to be $ 60 for a groom I end up paying a hundred and $ 110 to get my dog the next day they are horrible she is rude I would never ever ever take my dogs there again I would never tell anyone to take their dogs there if you take your dogs here you will be you will be paying a lot a lot of money for nothing they are rude they don’t know what to do with your dogs and horrible I wouldn’t go if I was you

Dr Tan can do a great ear crop hands down. Many places Don’t even like to deal with doing ear crops at all. I have a dogo and he had long floppy dumbo ears u was so scared he wouldn’t be able to get them to stand, but he did and gave him a beautiful show crop. The only complaint I have is that I paid twice as much for the crop since my pup wasn’t an apb which sucks because they’re so similar and it’s the same crop used. And the Oakland location is very clean for the amount of pets there and that walk through that door each day. I was very impressed on how they keep it not smelling like dog with a kennel full of dogs so close to lobby area. If you are looking for a quality crop this is the place

This place gets a bad wrap, I like this place, very time efficient and easy to deal with. If i was running this place, I would be very careful too, there are so many hood rats around this area. I can see why they’re careful with how they deal with each customer. If you care for your pets (not everyone that comes here does), you would want to come here because vets are very expensive, this is a decent priced place and they do a good job.

Came there to remove stitches from the dogs ears, but they failed to remove all of the stitches. They left half of the stitches in. When I contacted them, they lied and stated I was there for a doctor visit! Additionally, they don’t know what they are doing here! Very unprofessional, and argumentative. I will take his business to better business bureau! I also forgot they state they open at 930, but did not open until 945!

I really enjoyed this place! I needed a Same Day appointment b/​c my 6 week old puppy had possible worms. I called 3 places that couldn’t see me until Monday. But I work all week and all day and I wanted her seen today! I was glad to find this place that accepts walk-​ins, during the wait you’ll find animal lovers to talk to, and my pups got good care. I was amazed by the price and threw in Cookie’s and Snow’s first set of shots along w deworming!

Hmmm. I don’t understand the bad reviews. I have been coming here for 30 years with cats, dogs, birds, strays, and they have always received great care. There is a new doctor there, the son of Dr. Tan and he is so helpful and explains everything in detail. We are very pleased.

I would give this place no stars if it was possible.
If you love your pets, do not take them here! My friend took his Pocket Pitbull of 10 weeks old in for an ear cropping and this place was absolutely careless. The staff is idiotic — especially the girl in the front desk and the veterinarian is even worst. I’m not sure how he even still has his license.
They did a poor job stitching up the puppy’s ears. The ears bleed a lot with some puss coming out, so like any other worried parent, my friend took the dog back to get it checked out for any possible infection. The girl in the front said the puppy looked fine and it should heal up soon, but one of the stitching actually came out. She said they could just re-​stitch the ear back up, but they needed to give it an anesthesia shot first.
WHAT KIND OF PLACE DOESN’T GIVE CAUTION WITH AN POWERFUL ANESTHESIA SHOT TO A PUPPY?! To inject an animal with an anesthesia shot, the pet must have fasted — meaning no food within the last 8 – 10 hours. Unfortunately, this puppy was fed within the past few hours and the girl didn’t even bother asking my friend.
At home, the puppy started vomiting and defecating all the food out. The body was weak and this puppy was barely holding onto its life. Because of this poorly educated veterinary, the puppy choked on its own vomit and sadly passed away when my friend was bringing it back to the vet.
To make matters even worst, the veterinarian had no compassion whatsoever. He actually tried to put the fault on my friend, and simply said «oh if you get another dog, bring it back here and I’ll crop the ears for free.»

They opened at 9:30am (at least that is what their phone recording says), I’ve been waiting for two hours now. I’m still in the waiting room. WHAT IS TAKING SO LONG? I hope this place goes out of business. Worst customer service EVER! In my previous review, I said I would never bring my dog back. BUT MY MOM WANTS TO. UGH!!!

Excellent doctor and staff! Our MinPin got his ears cropped by Dr. Tan and we love the outcome! Well worth the whole ordeal, although I know it isn’t for everyone, I’m super satisfied with the service. Thanks Dr. Tan and Mrs. Tan for everything!!! Highly recommended!!!

My Staffordshire stepped on something and injured paw and of course it got infected. I brought my dog in today and the service was great. They found my records from a previous pet (6 years ago) and I was ushered into an exam room immediately. Dr. Tan’s so came in within seconds, took a look, had a speedy consult with Dr. Tan and recommendations for car, antibiotics, and medication were dispensed in succession and their tableside manner with Duke was really great. We agreed to follow up within a week regarding his progression. Smoothest visit I’ve ever had. Now if only my children’s doctor could be so efficient.

Yes it may be quick and cheaper than most vet clinics but the staff is extremely rude and unprofessional especially the doctor. I took my puppy in for his second round of shots so they directed me to the exam room to wait for the dr. He then came is without introducing himself, gave my pup the shots and literally walked out without a word while my puppy was bleeding on his neck and he didn’t even offer me a towel to wipe him down or anything! The front desk receptionist/​assistant or whatever then told me to meet her up at the counter to pay. I expressed my frustration and she handed me a paper towel to clean my puppy off. This place is ONLY to get your money and obviously don’t give two shits about establishing a relationship with the animal or owner for them to want to return to this garbage pale! Very disturbing and disappointing. I DO NOT recommend this place for your animals!

i’m very sad to say i had an absolutely horrible experience at the st louis vet clinic.
my cat had hyperthyroid. a test for this is taken every six months to check blood levels and to make sure the level of medication is correct. i had about 3 tests ordered in roughly a 5 month period. i didn’t feel good about doing that but i was very worried about my pet. i was told i’d be given a call when the test results came in. when this didn’t happen, i’d wait a couple days and call in to follow up. i was treated pretty rudely when calling in.
finally, dr tan told me he was going to stop filling my cat’s hyperthyroid medication because my cat was going to die. this made no sense to me because taking him off the medication certainly would kill him. dr tan would not explain any details or talk to me about it unless i came into the office. finally, he told me he was referring me to a specialist and that when i called, the specialist’s office would have my cat’s records and explain my options. when i called the specialist they did not have my records and had no idea what was going on. dr tan had not been in touch at all. to make it worse, the specialist wanted to refer me to someone who treated feline cancer rather than hyperthyroid.
when i left the st louis vet clinic i was supposed to have a prescription for 2 weeks worth of medication. when i got to the pharmacy i found out that i had 10 days.
luckily, i wound up going to the thorn hill pet hospital. they saw me right away, prescribed the medication and filled it on site and they were really really nice.
it took me a long time to write this review because i felt horrible after having such a bad experience with the st louis clinic. it just baffles me how someone could deny an animal a medication that’s keeping it alive. and even if the animal was declining, why would you make it worse by taking it’s medicine away?

This review is solely for the ear cropping.
Hands down, best ear cropping service for your pup/​dog.
I’ve had my two American Bullys done here and end result is amazing. Dr. Tan has been doing this for years, and knows what he’s doing. The vet provides everything for your pup: proper care, overnight stay to ensure pup is okay, cone, bandaging, pain killers, after care instructions and a visit after for follow up. You do get what you pay for, quality crop and service.
Best observation I’ve seen vs other ear croppers — on other dogs, the hair doesn’t grow back where the ears were cropped. With Dr. Tan, hair still grows because of the proper/​quality service and care after.
This is my place for ANY ear crop. Lifetime customer here.

Had two Cane Corso pups ears cropped here and I really like how the crop came out. Dr Tan was experienced with my breed and while he was veyr busy, I felt like he listened to my concerns and did an excellent job. I will be back again and would highly recommend them

I came here because my vet Dr. Freitas (Dog & Cat Hospital @ International Blv) has closed and they recommended me to take the dog to this place. I have nothing to say about my experience here, only good things. They are honest and they, didn’t charge extra for things that the dog don’t need. Since my dog Vet, Dr. Freitas has closed, this is the right place and I’m not afraid to be assaulted with at least $ 500. (I’d took my aunt’s dog to a San Francisco’s «Ocean Avenue Veterinary Hospital»
and, they charged $ 650 for nothing (I’m still mad at them and I’m calming down to write a review for them and their «business», so my review will be awful, at least).
Anyway. This place is very affordable and they are very honest, since they a family business operated and animal lover, you’ll not be asked for more than $ 100. (The vet and his son are the Vets here!)

Some of the worst phone service I’ve ever experienced! Thrown on hold 3 times before I could get a word in. Receptionists seem rushed and not willing to let you talk. Definitely some room for improvement there.

Showed up to clip ears and signed in. Immediately got compliments from other clients about my 4 month old American Bully while waiting around. Didn’t wait long, got called into a room and filled out the paper work. The paper work recommends you keep your dog over night for a fee but you do not have to. The lady will try to force you very persistently. It was quite frustrating. We exchanged opinions for a bit. She tried to justify the over night by saying her friends dog died before. I explained to her that the siblings of my pup were cut by them last week and they did not stay over night and are great. She still tried to enforce it. Finally i asked her if I have the right to take him home and will they still treat my dog. She says yes if I sign a waiver, finally. Then she tried to persuade me to pay the fee. Finally she left and brought me the waiver. She explained it, and said «we dont like this». As she had me sign it.
One star for the cut. One star for the price. The rest was pretty poor as of customer service. I understand her opinion but she needs to respect mine. I simply dislike the idea to leave my dog in some cage over night alone.

Long waiting periods, it’s hard to get someone in the front once you’re there. It’s kind of dirty. But they do good work, with vaccinations and cropping. I love dr tans work, I will recommend to any other person who wants tier dogs eats cropped. The price was based on weight. I’m pretty satisfied.

Yesterday my husband and I took our family dog (Teddy) in for shots and for neutering. Our dog was not happy and he moved around slowly… poor baby. They charged us for two types of medication — one for pain and the other for infection — for Teddy. I guess that’s all right for the healing process.
We used this clinic for our family pets that we owned in the past. I somehow wish we could go elsewhere for medical treatment for our pet, but this is about the only place where the prices fit my husband’s financial budget.
The receptionist (Filipina) tries to be helpful. Dr. Tan is somewhat brusque. The only employee who seems to be nice is the young lady putting the leash on our dog.
Today was just a follow up to see if he (the dog) were doing okay.

They were Great!!! My first time writing a review and i just had to write one for Dr Tan that was updated.
I took my new son Boost for his ears to be done. He is a full breed Boxer and took him when he was 11 weeks back in Feb 2013. Get there early! They are usually pretty busy. I will say that they do not have the best hours BUT they provide quality care. The people there do not speak very well English but you can def understand what they are saying. The facility was very very clean. You do have to make quite a few trips for after care. We drove all the way from Sacramento to see Dr. Tan. We would go here again with no doubt. Boost did have to stay the night just for extra precaution after the procedure. Will roughly say it was about $ 575. I would recommend Dr Tan to everyone!!!