AquaTech Pool Systems

Installers, Chris and Bobbie were courteous and did a magnificent job — cleaned up afterwards and they explained exactly how our new pool fence worked. Their price was competitive also. I would call Aquatech again anytime!

These guys did a great job replacing a cover they had installed 4 years prior. They gave us a prorated price which seemed fair. They told us when they would come, showed up as promised, and did the job quickly and efficiently. Chris and Tim did the work. I only spoke with Chris and he explained everything and was very professional. We are going to use them for maintenance as their price is competitive with others we’ve had service the cover. The cover looks great, even better than before. Thanks guys!

Had a great repair effort today on my pool cover by Chris and Tim. Not only did they repair my cover but also gave me some great ideas as to why the holes in the cover might have happened. AquaTech has been taking care of my pool cover for years and I can’t imagine relying on anyone else.

Chris and Tim came to fix the motor for my pool cover and cleaned the cover very well. They did a great job. Real deal.

Our pool cover stopped working mid close and we called Aqua Tech for a repair. It turns out we also needed a new cover as our old one had some holes and tears. They were really good about letting me know when someone was coming and what needed to be done. Chris and Tim showed up and fixed the motor and installed the new cover. It turns out the new cover was a bit too bit, so they ordered a new one at no charge and Chris and Tim came out again and installed the new one. I was super impressed with the job they did. Everything is new and working great!

As soon as our son started crawling, we knew we had to get a safety fence installed around our pool. A friend referred us to the Guardian pool fence website. That’s where we became acquainted with Aquatech pool systems. I emailed them my info and got a return call the next day. Michael, their very nice sales rep came to our home and explained the process and pricing. He even had samples of the fencing in his vehicle! So I was able to see exactly how the product looked! It was fun picking out colors, sizes and placement of the fence. Pricing was about what I expected and I love how Aquatech offers to beat any other installer’s price! When installation day came, Bobby and Efren showed up w a smile and a hello. They went over placement of the fence and made sure I was happy with the layout before they started the installation. We now have a beautiful safety fence in our back yard, as well as peace of mind! We will definitely call upon them again for our pool needs!

We finally found a Pool Cover service that does excellent work! After 5 years of using a few other companies in the Sonoma area (and the fixes not lasting long).we went straight to the original source of where our cover was purchased. Aaron is fantastic and we have worked with two of their techs Chris and Steven… both awesome! They really know what they are doing and make their job look easy. Our automatic pool cover is finally working really well. They know a lot of caring for your pool especially how to deal with a Salt pool and what it does to the metal parts. Thanks guys!

I just had an excellent experience with Aquatech! They were clear with information,
efficient with the work and very friendly! Chris and John did the install and I’m very excited to have a brand-​new cover that will protect my family when we are in the backyard but not swimming!

I hired AquaTech to install a new pool cover based on the excellent reviews here. We had such a series of unfortunate incidents, that I thought I needed to write a review so other customers didn’t experience the same things we did. I could write a lot, but I’ll just state that we purchased a new cover, and in less than 1 year, it broke 5 times. Each time, it took over a week or two to fix the cover (which meant that the pool was open and unsafe for the young children that live nearby for extended periods of time). They do not seem to have enough techs to service their customers in a reasonable amount of time. Also, it appears that their techs are not knowledgable enough to ensure that the cover will remain operational for more than a month. The techs also pointed their fingers and blamed other people, rather than own their own responsibilities. Lastly, I was surprised that they kept sending me bills for their work, because I would think they would want to stand by their product, at least for the first year after installation. Unfortunately our pool was non-​operational and unsafe for almost the entire summer of 2015. We have now switched back to our old provider.

I had done some research and knew that AquaTech safety fences were state of the art. Because of that fact, I expected the cost to be twice or more than any other bid I was to get. I was pleasantly surprised to find that their bid came in ¹⁄₃ less than the next highest bid, so choosing them was a no brainer. Stephen came and did the bid and was awesome in helping me decide on things. When John and Efren arrived to install the fence, they called me to say they were 10 minutes out so I could meet them, explained all the components and did a layout before drilling their first hole. I left to go back to work and when I got home, the fence was up, beautifully installed and every bit of mess had been cleaned up. It was like they never had done any work at all in the yard. If possible I would give them 6 stars… My family can now be in the backyard without worry of the pool being a safety hazard. I recommend them highly.

AquaTech Pool Systems is fantastic! I have a 10 year old pool cover whose engine was not performing well and their technician, John Cruz, came out promptly on time to look at the issue. He was very knowledgable and fixed the problem promptly. Super customer service!

Fabulous service! A great company to work with. We had a safety fence installed around our pool by thus company.
Mike was the guy we first met who cane to look at our pool and give us a consultation about our options and an estimate. He was very knowledgeable and understood our needs exactly. The fence he suggested is what we eventually went with and it looks better than I expected.
On the day of the installation, the tech who came was Bobby. Very courteous. We went over the plan again and I asked for some changes. He understood completely and delivered exactly what I asked for. Most other technicians might have said that this was not what had been told to them and they won’t do it. He did a great clean job, cleaned up the whole area after the install, was very thorough and left us satisfied with the whole job.
I would recommend them to anyone!

Very well done. Chris and Efrin showed up on time and ready to work. I had to add concert to my deck so the unit would fit because I didn’t read the drawing very well and didn’t put it in the right place. So instead of them just leaving and rescheduling it they let me work around them while I poured more deck. Not once did they complain or look mad because of me being in there way. I call that good service and that ranks high in my book. The owner just called me as I’m writing this to ask if everything went well. Again good service. I will be telling all my friends about aqua tech. Thank you

We just had a new cover installed on our 20+year old system that is still running. The first technicians were ok but left some problems. Chris and Efron came over and really knew their stuff! Got the screws properly anchored, got the cover properly fastened, found a defective pulley and replaced it and got the cover working better. Everything is now working beautifully; better than it’s been in a long time. They explained everything and took the time needed to make sure the job was completely done. Thanks guys!

This 5 Star review is for Chris and Bobby as service techs. The story goes like this: Our pool cover jumped the tracks mid morning and I was informed that all the techs had booked schedules for the next 5 days. We have three children, one of which is 3 and can’t yet swim.
Bobby and Chris finished a job in nearby Ross, but finished up and made time for an assessment of our cover 5 miles away. They not only assessed, they took the time to fix our cover! I can’t adquately write how pleased we were with their help.-Dan Ryan

I’m impressed with this service. Ches and Efrin were very informative and pleasant to deal with. The are professionals who know they’re stuff. They fixed our cover issue in no time.
I feel confident recommending this company to our friends and future customers. Ask for Ches and Efrin, they were great.

Excellent and professional service from John cruise. After several companies tried to fix our pool cover without success, John and his partner came here and within a few hours we were all set! They were so nice and patient– a real pleasure to work with them!

We had a challenging assignment for the Aqua Tech team. We were on a tight schedule and our pool is quite a distance for them. They worked with us diligently on scheduling and logistics issues, Aaron made a thoughtful call to to us to ensure the technition would be fully prepared when he arrived to address all of our issues, and Chris C. was prompt, efficient and knowledgeable. Everyone we worked with was courteous and professional. From our perspective, this is a well run business with trained employees who are dedicated to providing good service to the customers. We will use them again and we will recommend them to our friends and family.
Thank you,
your Sonoma Coast customer!

Great guy to work with! I own a pool service and use these guys anytime a client needs a cover, they are always responsive and reliable. thats so important and hard to find!

I rarely write Unilocal reviews, but I thought Aquatech Pools was exceptional and wanted to share my experience.
Aquatech installed a rectangular pool cover at my home in Saratoga. I have a very large 25X45 pool, and i think this type of cover was stretching the edge of the limits of the technology. The process has not been without problems — we’ve had a bunch. However, Aquatech has been incredibly responsive, thoughtful and fair with me, and each time has looked for ways to make the solution better. This is no small feat, given the considerable effort (they have come all the way from the east bay) and complexity (the size/​drag of my cover is very larget
I’m happy to say that the pool cover works great, and we are delighted. It keeps the pool safe, clear, warmer and saves water by preventing evaporation. It’s made our pool usable again.
i would hire them again in a second, and I’d be happy to speak to anyone who wants more detail (i’m assuming if they read this review Aquatech will know who i am)