Ocean Shores Inn & Suites

I just called to book a reservation here and I am stunned at the horrible service I just received. The young lady that answered the phone told me she could not book a reservation nor could she tell me if they had any availability. She said «call back tomorrow between 10−6pm» I told her I wanted to just see if they had any openings for a date.
She again told me that I had to call back. I told her I’m a business owner and work during those hours. Her response «you’re saying you don’t have anytime between now and then to call and see??? I guess I can walk down and check!» Wow! The lack of professionalism was shocking!
Reading the other reviews it’s a good thing I didn’t book a trip here. This place is a joke and I’ll be sure to let my networking circle know.

This was my mothers day getaway weekend and my husband chose this hotel/​motel. Worst place ever. The outside door was dirty, I was afraid to touch it. As soon as we walked in we noticed the ugly dirty ceiling that no one bothered to paint, clean, change … do something to make the room look less horrendous. Next we noticed the fridge, its so beat up, like it was purchased from a garage sale, I was afraid to put anything in it. The furniture has stains, spots, burns on it, and it does not match anything in the room. Then there are random doors that we dont have access to. Last but not least, the main door. It has a huge crack that lets the wind inside our room! The door is barely hanging by a thread and will break any day!
Before I wrote this review, I went and talked to the staff, their response was «We dont have any other rooms we can place you in and we dont do refunds or discounts. We can give you a blanket or towel to put over the door so you wont get the wind in.» Are you kidding me?! There was no effort to resolve any issues. Their response made me furious, I will never be returning here and will never reccomend this place to anyone else. Stay Away!!!

For the price, it was a perfectly adequate NO-​FRILLS room. It’s an older building and the room had a few cosmetic blemishes, but nothing extreme. The room was clean and the beds comfortable. We were there off-​season and chose a ground-​level unit because we had our dog with us. People walked by; it’s busy street and not very private, but the back door opened onto a courtyard or garden which was nice. At the height of the season it might be noisy, but for us it was just fine.
The indoor pool was good. Staff friendly. A feature I liked was the filtered water (Ocean Shores water doesn’t taste good).

This is probably the worst hotel I’ve ever stayed at: the wifi did not work unless you were in bed, the 1980s forest green carpet was stained, the indoor pool that me and my wife were super excited about was out of order, no continental breakfast, the elevator felt like it was going to break down, room service doesn’t come in between if you stay multiple days, if you need anything you have to go to the front desk and maybe they will help you. we asked for a new jug of water for the water dispenser in the room because it was empty when we got there, That never came (I found the room that they store the water in and got it myself the next day) this place should be called «The Last Resort!» I should have known when we pulled in and the parking lot only had two cars in it and there was 4 people working there lol (we only saw one other couple there the two nights we stayed there and I swear they were right next door !

We were very happy with our room! Upon check-​in they upgraded our room for free to a king/​kitchenette instead of a queen/​no kitchenette, the bed is super comfortable, and the Keurig in the room caught my heart. For the price we paid, I would absolutely stay here again! It’s a little dated with some carpet stains and a scary elevator, but all in all, one if the best lower priced hotels I’ve stayed in!

My family and I stayed here this past weekend. We rented one of the two bedroom suites and a studio. Prior to going, I read some of the poor reviews so didn’t know what to expect. First of all, like everyone mentioned, the front desk staff was fantastic. Some of the nicest people you’d ever meet. Secondly, some of the reviewers suggested that the place is dirty. I would disagree. It’s just that the furniture and carpeting is outdated and appeared «dirty» just based on wear but I think the staff does a really nice job keeping it clean given what they have to work with. We enjoyed our stay and appreciated how spacious it was there. Definitely appreciated since it rained all weekend and we stayed pretty much indoors the entire time.

My friends & I stayed here for 2 nights. Very Very Reasonable price. Its nothing fancy, but it’s cute. Close to the beach & little stores where we walked to.
We even got to feed deer! The momma, baby & father! That was probably the highlight.
The cons was that it is old, and that our stove did not work — also the front desk girl didn’t really understand the questions we were asking which made it difficult. Well, the stove did work… just one burner. Which we bought grocery’s to cook… Didn’t make or break or stay — but we are young girls spending the little money we have on this girls trip! and to have something not work and pay for it is kind of a bummer.
Will we return? Its possible. But we are going to see if we can score a newer place instead first! this will be our last resort next time.

Cheap & gets the job done. Everything was sufficiently mediocre until this tiny white guy started yelling «nigger» & «fag» at 4am in the morning. ²⁄₅ stars.

Wish I could leave a ZERO star rating. Yikes. I paid for my step daughter’s family trip this weekend… they left early because this hotel was, in a word, GROSS.
Upon check in, they discovered the sheets were dirty and had bugs on them. So– she went to the office to ask for them to replace the linens. Front desk handed her sheets and said «do it yourself» because housekeeping isn’t available. Ok– that’s not a good start to a customer service relationship.
Room was dirty and well worn. They felt like there were bugs everywhere, maybe fleas. Stepdaughter is afraid she may have head lice because her head itches so much.
They packed up early this morning and fled the room, and came straight home rather than enjoying the rest of their weekend because they were so grossed out.
AVOID AVOID AVOID
I’d like a refund but am sure I won’t get one.
That’s ok. I can post fair and honest reviews so other people won’t make the same mistake as we did. Found this «deal» on Living Social and Groupon. Places like this advertise there because they have a hard time filling up their rooms off-​season.
Beware– a discount price is only a good deal if the service or product was worthwhile.
My family will never stay there again (yes, we are frequent beach vacationers), and we will discourage anyone else from doing the same.
Sleep on the beach if you want better accommodations. The sand fleas there are probably smaller.

I don’t normally post reviews, but I will make an exception this time. I have been coming to this hotel since it was called the Gitchee Gumee. What a difference.
First the good-​The staff was friendly. The room was generally clean. The bed was comfortable. The weather was perfect.
Now the not so good-​We arrived early (1:30) and checked in. The room was not ready and they said they would call me when it was. No problem with that except they never did call. Finally after a couple of hours tooling around town I went back just to find out the room had been ready. No phone call. Ok I can deal with that.
The room-​where to start? The shower has mold all over the walls, the bathtub stopper is inoperable, the bathroom sink stopper is inoperable, the smoke alarm was missing (it has since been replaced), the switch on the living room lamp is broken, paint is peeling off the wall around the door, one of the dining chairs is about to fall apart, gas fireplace inoperable, I had to force the sliding glass door to open and close it, we did not get any maid service even though I saw them doing other rooms, one last comment, there appear to be permanent residents on the ground floor. Not unheard of but, it is not a positive in my book. Well the wife just got up I can’t wait to leave. Next time I will spend a little more and stay across the street.

This place needs so much work! We reserved a Queen Studio Suite, what we got was nothing near a suite and not really a studio room either. Everything in the room was as CHEAPLY done as possible. No décor, mismatched furniture, old carpet, thin walls, all for $ 130 a night. Motel 6 would be a better value at that price.
Spend the same, maybe a little more, and stay SOMEWHERE ELSE!!!

The Good: The staff checked everyone in really quickly. There was a very nice tv in the room and the carpet looked new. The bathroom was very clean and their soaps were nice. Our bed wasn’t on cement blocks like the other reviewer (yikes!).
The bad: The bed was very old — you could hear and feel the springs and the middle sort of dipped in, so we rolled into each other all night. You might think that rolling into each other would have been a plus because it might have made some sparks fly, but you would be mistaken. Neither of us wanted to take our clothes off in that bed, or that room for that matter. Seriously. We didn’t even use the blankets. My wife slept in a pair of sweats and a sweatshirt so she didn’t need to use the blankets. I was smashed against her (refer to the bed dipping in the middle, I couldn’t have gotten away from her if I wanted to) all night and so wasn’t cold. The comforter had seen better days. There was only two pillows and they were sorta flat and square, so you either had a crappy, not enough pillow or you folded it in half and had a strange, too narrow, too high pillow. No screens on any of the windows and the latches that locked the windows in place when they were open (so they couldn’t be slid open by someone from the outside) were broken. No air conditioning at all, so you really needed to open a window. The windows opened onto the outdoor hallway and there was only one set of heavy sort of curtains (no sheers), so you chose to either have some light and air from outside and everyone walking by to their rooms could look directly in at you on the bed (like 4′ from the windows) OR you could close the blinds and have no light or airflow. Very thin walls, you could hear your neighbors showering, talking, moving around their rooms, watching tv. Outside pool was closed, they didn’t say why. Musty, strange smell in the room. Lots of outside noise that traveled into the room. The door had a lock on the inside but it didn’t work, not that it would have mattered, no one could have broken in quietly, since the door had to be shoved with a shoulder to open and the same thing had to happen to close it — it didn’t seem to fit well in the door frame or something. No chairs in the room at all, if you wanted to sit, it was the bed or the toilet. For $ 150 we had a TINY studio room that was very rundown, noisy and lacked privacy. Wouldn’t recommend this to anyone.

THE GOOD
1. Best customer service ever.
2. Extremely friendly
3. Went above and beyond to try and fix our issues.
4. Was able to hand feed a deer that was outside of our room
5. They have suites with bedrooms and small kitchens.
6. Pretty cheap price.(but you get what you pay for)
7. April was a wonderful lady and was extremely helpful.
THE BAD
1. Rooms were dirty.
2. Decorative pillows were ripped.
3. Trash under the night stand and bed. Including 2 Gatorade bottles.
4. Outdoor pool was closed for a day and indoor pool was not heated and the drains around the indoor pool did not drain the water that was splashed outside of the pool. so their was nasty puddles everywhere around the pool.
5. Room smelled.
6. Bathroom door had a small hole. looked like someone punched it.
Over all, I wouldn’t recommend this place. And it’s better to just not be cheap and go to a legit hotel. But if it came down to it, I’ll probably stay here if needed. I just know what to expect next time.

I would’ve given 4 stars, but there was no coffee in our room. There were no phones in the room to call the front desk, so at 6:30am I wondered to the lobby and it was closed. I could’ve called the number on the door, but another guest gave us they’re last pod on they’re way out.
We stayed here for a night. I read the reviews on here, but they’re pet friendly and it was just one night. I’m so happy we did! Our room was small, but it was CLEAN! The sheets were clean and I wasn’t grossed out, that’s always a plus. I figured we got the a pet room, but I couldn’t tell; it didn’t smell. I would recommend bringing a fan, the room was stuffy. If we were going to stay longer I would’ve asked if they had one. They have 2 pools and you can take your dog to the pool, but our dog jumped in and got us in trouble because someone complained. Oops!
We will stay here again. It’s not far from the beach and restaurants are close by.

Upside is that it has a kitchenette, 2 tv’s.
Downside:
The room has a moldy smell.
The bathroom is tiny.
The carpet was so bad looking I told my kids
To keep their shoes on at all times… or they would
Get athletes foot.

We came for a visit to the ocean and stayed two nights.
Our room had two full bathrooms and two decks and a Queen size bed. The layout was nice with a little kitchen with an oven, fridge, and microwave. They provided dishes and utensils. I really loved that they had two full size bathrooms.
The room over looked the golf course and was quiet and had some inexpensive deck chairs.
This place was clean and functional. You don’t come here thinking you are staying at the Four Seasons. your in Ocean Shores. There is no hotel or lodging above a three star grade…
The staff were all kind and helpful. I found out there was both an indoor and outdoor pool!
They have a quiet a few rooms and i learned they also have some town homes.
This would be a great low key place to stay as a family or a group of friends who want to just a clean place to crash while at the ocean.
They don’t offer breakfast but have coffee and water in your rooms.
They also will rent you a DVD player and you can rent bikes during your stay.
So stay and be aware of what your getting:)
I would recommend stopping by a grocery store before hand and picking up some goodies if you want to optimize the kitchen.

First of all staff was friendly.
The rest… Its ridiculous
Room key doesn’t work properly.
Rust all over the door, windows and some interior parts as well.
Comforter and bath towels had stains.
Room smells weird.
Had bugs and spiders.
The proof is provided… see attachments

I wish I had read Unilocal before I booked this place. The staff gets five stars, they are so nice and friendly. The bed was made up nice and the sheets were clean. The room and hotel look severely neglected. It’s one of those, «if you put lipstick on a pig, it’s still a pig.» I think some of the guests are residents and there is clutter all over. The pool looked nice but it was overrun by teenagers, so no chance of sitting and relaxing. My room also had a strange smell. But it did have a flat screen, microwave, fridge, and coffee maker.
Oh, and the walls are paper thin. You’ll know if your neighbors are having a good time.

I really thought this place was nice. I came here on either a LivingSocial or Groupon and I couldn’t pass up 2 nights at $ 99. I needed a little rest and relaxation so I headed from Lacey to Ocean Shores. This inn/​hotel is close to everything and I felt decently safe here. Honestly, I felt decently safe in the town of Ocean Shores overall.
The front desk personel were very nice when I was trying to book it and when I walked through the doors, it’s almost like they were waiting for me and my dog to get there. All I said was «I’m here to check in» and the lady was like, «How was your drive Josh?» I was like, «Say what!!!» …#awesome.
Anyway I got to the room and I really thought there was a lot of space. It was just my dog and me, but it would be perfect for maybe up to 6 people in the two bed room. Two beds in one room though, so you might need to be pretty cozy with the person you’re staying with, or just leave if they’re trying to get it on or whatever. Anyway, as I mentioned you can bring your dog for a small fee. I don’t know if they have size limits so check with the front desk. The parking is pretty much right outside your room, so you shouldn’t have to worry about somebody jacking your car. It is kind of hard to get out if you’re backing since you’re backing into a main roadway. They also have a separate parking lot at the end of the inn for overflow.
Plain and simple this place is not the Ritz but it works for a decent nice sleep. My bed wasn’t on cinder blocks as pictured for someone elses room but I really couldn’t care if they were. I mean who comes to the beach to stay in their hotel the whole time. All I needed was a hot shower and a warm bed. I got both with a lot more. There is a faux fireplace that blows out heat. There is a somewhat full kitchen with an oven and a working stove & refrigerator. They have all the kitchen utensils, plates, dish washing tray and liquid, pots, and etc to assist with cooking. There is a desk for those that came to the beach to do business… and not «that» kind of business. There was a TV in the living room and the bed room and the closet was really big as well.
There were extra blankets for if it got chilly at night. The bathroom was a little small but I didn’t really need a huge bathroom, just not big enough for two people to be in there at the same time, so the ladies might have to wait to get their makeup on.
I think they have at least one pool. I actually think there is one indoor and one outdoor, but check with the front desk. I felt like it was like a small apartment. Took off one star because the pillows were flat as pancakes and there weren’t any variety in pillows, just flat and flatter. Overall, I got my rest and my relaxation and my dog had fun too.

I stayed in a suite for two nights using an Amazon Local deal and I was pleasantly surprised. I wasn’t really sure what to expect based on the other Unilocal reviews, but the staff was very professional and courteous — they even let me re-​book an earlier reservation at the last minute when work and the weather conspired against me. According to their cancellation policy they really didn’t have to do that, but the reservation gal made me feel like it was no trouble at all.
So, the good:
–The staff is very friendly
–The room itself was actually a lot larger than I expected, with two living areas separated by a door. The bedroom has its own bath and flatscreen TV. The living room had a kitchenette (apt size fridge, microwave, oven and some dishes), its own bath, etc…
–The location is decently close to the main drag
–They rent bicycles
–Heated pool (which I did not experience…)
–They allow pets
–The best hotel WiFi I’ve ever had — I even had my own little router. And it was FREE!
The bad:
–Like most places on the beach, it’s been around a while and it shows (but at least it was clean)
–The bedroom faces the interior courtyard, and outside every door there is a very bright light. Even with the blinds closed it was pretty bright in the bedroom at night and that’s a problem for me.
–You can hear your neighbors quite clearly. Luckily for me, my neighbors were pretty quiet during «quiet hours» (after 11 p.m.) but they were up bright and early the next day, and so I was up with them. :-/​
All in all, I would stay again. I just wouldn’t recommend it to anyone who’s high maintenance.