Chase Bank

Rude manager, rude people! I hate this chase! Dumbass manager was talking to me as if I was a child! Go to the one on Oceanside Blvd! Their customer service is great, friendly and they make you feel comfortable!

Most of the tellers and bankers are friendly and knows the regulars by name. We go in for business banking and I could not find one transaction. They worked w/​me for 2 weeks looking through every transaction to finally find it. You don’t get personal service like that anymore. Matt and his team there are excellent.

Came in to settle something with Chase Quick pay, and sat for almost an hour waiting for something me one to see me. Never coming back to this Chase.

I have no complaints about the branch or the people in it. All very nice, and always helpful. But over the last year it seems that there’s been a higher rate of turnover, and fewer familiar faces. I got used to people knowing my name and saying hello, and with so many new people, it started to feel like just another big company. Since their fees and deposit requirements went up recently, I moved my accounts elsewhere.

We called ahead to make sure they could exchange some large bills for smaller ones since we do not bank with them. They said if it was under $ 200 that it wasn’t a problem. So of course I was thrilled! I went in, and the lady at the counter initially gave me attitude about it, but she still exchanged the bills for me. So, all in all, ⁴⁄₅ for their willingness to be flexible, but minus one star for giving me a hard time when I already checked with the manager to make sure it was possible.

I came into this branch to close my account with chase. The bank had never gave me bad service. I was closing the accounts for personal reasons of my own. Well when I went into the branch yesterday I was told that I had to wait for my pending transaction to take place before i could even touch the account. what was the transaction a transfer from my chase checking to my chase savings. They wouldn’t cancel it.
I arrived today and was greeted by the tellers. They were all very friendly. I was waiting for a brief moment when this women who is the MANAGER walked in with a huge dirty smirk on her face walked up and said to follow her. We sat down and she asked me what i needed. I told her i wanted to close the account. Right when i said that i wanted to close the accounts she got very defensive and rude. The whole transaction she didn’t smile once. The customer service I was given made me so happy that I closed my account at chase bank.

wow people hate this place it seems. LoL. Well me and my wife have never had a bad experience here. Everyone knows my wife by name and knows my child’s name. They all come up and say hi like she is there number one customer every time.
LoL if anything its a lil over the top. I guess everyones experience is different but me and my family always have the best service and experience when using this bank

Yes I am being chased by high fees ! My stockbroker never returns my calls and Im seriously considering transferring all of my blood diamond money to another establishment that will appreciate the business !
The only good thing about opening my checking account was getting a safety deposit box so I can put my weed in there.

I felt like I was in a used car sales lot.
As soon as I walked into the bank, a personal banker comes up to me and asks if I would like help. Sure, but I was only making a deposit to the business account. Then he leads me to his desk and informs me that he could help me with my deposit. WEIRD, but ok… I’ve never done a transaction sitting down before, but at least I was relaxed.
As the banker was assisting me with my transaction, I brought up questions regarding my business account. Without getting into too much detail, Chase decided to impose monthly «service fees» for business accounts effective Feb, which my association is not happy with. We are currently looking at the credit unions for future business.
All the while, I felt I was being sold on products, which I got irritated with since I don’t bank personally with Chase. Yes, the banker was nice, but I could do without the sales pitch.
Next time, I’m ATMing it…