Michaels

It’s kind of like IKEA or Disneyland in that you’ll intend to visit for just an instant and then get lost wandering out hours later wondering where all the time went.
Michaels has nearly everything you could need for any crafting project or homework diorama assignment. I always stop in to pick up art notebooks and drawing supplies which they have an excellent supply of. But they carry more than drawing stuff, every hobby you can imagine is represented on their shelves.
It’s simple a great store.

My last few trips here have been great compared to my last review. Definitely a lot happier these days with the customer service. I just wanted to give credit where credit is due. Sales floor staff seems to have improved dramatically or maybe I’m just getting lucky these days. Cashiers are always outstanding. So no complaints really. Just not ready to commit to 5 stars yet.

I have to say I love this store, the staff is very helpful and the store manager is outstanding. I’ve been helped by him several times, it’s nice to see the manager out on the selling floor helping customers. It shows that he is a leader not a manager and by the service his staff gives you can tell customer service is a priority.

Michaels always has great deals. today, most of the items I got were on sale. I got 50% off office supplies, 40% off spring items, and had a coupon for 20% off my entire purchase! walked out with cute office supplies, bistro outdoor lighting for my backyard, and supplies to make a wreath all for $ 40! this location has super friendly employees and the store is clean and tidy.

The most disorganized and dysfunctional craft store. The employees are always too frazzled to be of assistance and the manager is impotent. He only worsens situations when he gets involved. Go to Jo-​Anns: two blocks away and a world of difference in attitude and service.

Friendly staff, clean interior. Typical design with super bright fluorescent lights and that distinctive grandma aroma upon entering. Narrow corridors make it difficult to use a cart. Their carts also have little antennas that prevent you from aking them out of the store… so if you have heavy or unwieldy load, you need to find the special cart without the antenna.

Michaels never fails and neither had this location. I usually come with a list of things I need or just an idea of what I want and it’s always there waiting for me. Recently we came for jarred Christmas candles and to our surprise they were on sale! 2 for $ 9 peeps! That’s a great deal.
This store always has a great selection of flowers, arts and crafts, framing and more. You can do spect to find exactly what you want. Employees are very helpful and treat you with respect. The store is very clean as well.
There’s a huge lot out front and never an issue finding a place to park.
My advice: download the Michaels app and select the store you are visiting. There you will find what coupons they offer at that time. Genius!

Went in store to shop holiday sale… Noticed their signage was not showing same sale as posted online and on ad. Went home… Verified online. Called store to ask about it… First associate to answer said «yes, wait no, hold on let me as manager» I was put on hold them another associate picked up rudely and I explained I was waiting for the other girl to ask manager a question. She replied «well they told me to pick up phone and talk to you so what do you need?» Umm ok. So I explain again asking if they’ll honor the sale posted online and in ad. I was told «that sale begins tomorrow» I point out «I’m looking at the ad, it says it ends today»… She rudely says «no it starts tomorrow» ok. Fine. So next day comes. Guess what? Sale EXPIRED the day I went to store and called and tried to purchase. Way to keep informed associates and managers Michaels.

This place is awesome. I can be in here forever. They have everything from scrapbooking paper, to holiday decorations, to fake flowers, frames, baking equipment and much much more. If you sign up for their emails you can receive the latest updates and coupons. I like how they offer workshops for knitting, scrapbooking, etc. They even have activities for the little ones you just have to make sure you sign up in the store and check to see if you need to purchase any of the materials for the class. For all my crafting needs, and to look around for fun I come here.

Ah, Michael’s…well seeing as I can’t think of another store that has the variety or crafty stuff they do you’re essentially forced to go here when you need anything that differs slightly from the norm.
I came here looking for banner paper that I could use to write a homecoming sign for my man who’s returning from deployment soon! Yay! So I called in first to make sure they carried it because this isn’t exactly close to where I was coming from and there were other michael’s stores I could’ve gone to. After being transferred by the first person what I got was a rude woman on the phone who said, «what do you need?» And «yes we have it, isle 39.» And promptly hung up. Felt very rushed and like I was bothersome to her. I had asked if they carried white banner paper. I’m saying this because it becomes important in about… three seconds.
Well, I got there and low and behold, no white banner paper in isle 39. Shocked right? Not. However, Michael was one of the employees who I located and he happened to salvage this mishap and apologized for my inconvenience and showed me where the large tip paint style sharpie pens were. I ended up with red banner paper and using a white marker– very American so it’s all good. The apology goes along way but I still have some qualms with Michael’s in general:
I feel they are overpriced ($ 4 for some damn stickers?!) and usually very understaffed just from my experience.
Like I said, I’m sure I’ll be back because there really isn’t another crafty store out there but it’s frustrating that they don’t do a better job with customers. Just my personal experience and it’s not just from today – this is a reoccurring issue.

LOVE this location! I appreciate that this is a HUGE store! There is a ton of selection here and the workers are helpful/​attentive. There is just about anything you need including the classes offered for kids and adults. There are many times on the weekends when this location is busy so get ready for the lines.

The last time I was in here they were pretty helpful.

The people that work here are not friendly and not helpful. They do not want to help you they just want you to figure it out. They are not knowledgeable about their products either so dont even bother asking. The only reason I keep coming back is because of their coupons. They do not have a large selection of art supplies either. Too bad Blick is 40 miles away.

The staff is outstanding when it comes to being able to answer questions! Several times I have been here, and needed help brainstorming a project, there has always been a person to help me figure it out! However… the hard part is when you are trying to find someone, it can be frustrating at the amount of STUFF in the store that prohibits you from moving freely, the aisles can be pretty jammed with product and people. I also have never had the experience of there NOT being an at least 10 minute wait to check out. It’s frustrating that it seems like even though they have multiple lanes open… it still takes forever!!! But all around good selection of product and customer service when you need it, makes me give this place a 4 star review!

Where to go when you are into «Craft Chasing» …had to visit two stores today, just to get half of what I need and off to visit two more tomorrow to complete the task. The company carries what I need and the staff was helpful… but much of the effort is placed on the consumer. This is what two stars is for…

Clean store and not so cluttered. I have seen this place around Christmas time and it is very cluttered. It is a little pricy for certain items, buy they have a lot of sale items. You can also download the app and get additional coupons. They have a large variety of items for home décor and DIY projects. None of the employees in passing asked is for help when we were searching around for items, but we were more than capable of finding stuff. It’s just something that would add to the shoppers’ needs.

They’re never fully stocked but wiffey and I seem to spend a lot of time here. It’s our favorite Michael’s in the area and we look up their current coupons on our iPhones while we are in line. I don’t think we have ever not saved just by looking it up. So it’s worth it when you have a 20% off option.
Oh and I have now forgot my spray paint at the counter 3 times. So don’t forget.
Why do we say ‘don’t forget?’ It’s not like it will help remembering when the time comes.

Overall not a bad place to come if you are into making shit, creating shit or looking for shit to do!
I came here 2weeks ago when it was Halloween & they had a great sake going on for all the spooky stuff. Lines were ridiculous but what do you expect for Halloween!
I’m back today for some frames and they are a little pricey but the selection is brilliant! Overall good to go!
P. S. Parking Sucks!!!

Oh Michael’s How I adore thee!!! Anytime I am feeling crafty and creative this place has a lot of items for me to gather! The store seems a little disorganized at times maybe having signs on the outside of the aisle would help from having to go down every aisle to find what you are looking for. Military discount is on Wednesdays which is a plus! No one ever greets you here or asks to assist but for the most part I always know what I am looking for when I arrive I just have to go on my scavenger hunt throughout the store :)

This Michael’s has a wide selection of everything arts, crafts, and all things awesome, but it’s not as neat and tidy as I remember it being a few years back.
I like that the check out area has been redone, much more organized than the structure of cashier stands that once were, if only the employees manning it were made-​over to be as nice. They’re sort of just… there. Not as vibrant and enthusiastic as I would picture Michael’s associates being. Getting help on the floor can be difficult. (And don’t try asking them to check for back stock or if another location carries a specific item)
The sales can be grrrrreat if you know they’re in progress. I’m not a teacher or master-​crafter, so I’m not here often and if I AM in the store during a sale, it’s by complete luck.
Id like to learn more about the classes that they provide for kiddos. As you walk in through the automatic doors, the classroom is immediately to the right. There are typically signs promoting different kinds of classes right as you enter the store. A BIRTHDAY PARTY at Michael’s sounds cools to me!
3 stars because I always leave the store with something in hand, which I think is a testament to, again, the variety of items sold here. Just wish it was more organized.