Protech Appliance

GE Monogram side by side (not all repair guys do GE Monogram, are regular guy doesn’t touch ‘em) — GE was going to take over a week to come out and look at the problem. Jason was available quick, came out on time, quickly identified and fixed the issue (leaking — inlet water line was broken). Under $ 100 and no more leak.

Jason was fantastic. I have a GE refrigerator and not all appliance servicing companies will handle GE. The website is very easy for scheduling a date and time. Jason was very prompt. He diagnosed the problem and did the repair in under 30 minutes. No new parts were required (there was a loose electrical connection) and the service charge of $ 40 was very reasonable.
It is hard to find a professional for many tasks and I have found one with Protech. We will use them for any future appliance servicing and repairs.

Jason was great! We had an older oven that needed repair, and everyone else told me it couldn’t be done. Jason was confident and fixed it! Thank you Jason. We will now be able to have our traditional Thanksgiving dinner!

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Jason came on time. Nice young man. His own business. Has three young boys. He is motivated to grow his business but not at our expence!
He initially told me that I probably need a new igniter for my dead oven and said the part cost is $ 150. When he delved into the bowels of the beast he found broken wires probably the result of our mouse condos.
He repaired the wires and the total cost was $ 110.
Jason is 33 years old and has been doing this work for 13 years. He repairs all major appliances.
I recommend him with confidence that you will be well served
Vic pine

Thank you Jason, Next day service within a two hour window. fair pricing. Part was ordered and my dryer was fixed within the week. Keeping this phone number.

This is the second time I have had Jason out to work on my Bosch Appliances. The first time it was my dryer and this time it was the washing machine. Jason gives me a time frame for his appointment and is always there and done within that time frame. He cleans up when he is through. He gives me an estimate for the job and he has been right on target both times, and the cost seems reasonable. I feel he is knowledgeable, trustworthy and competent.

Our 20 year old + massive side by side sub-​zero refrigerator/​freezer was on the fritz, the frig wasn’t cooling and the freezer was close behind, ice cream was turning into sweet cream soup. Due to the dimensions of our particular kitchen, if this needed replacement it would have to be with another sub zero or 24″ depth frig/​freezer, the cost would be equivalent to the annual fee for a college student’s dorm room. Needless to say, replacement was clearly not an option. That Saturday I called multiple repair shops, only Jason returned my frantic call. He wasn’t able to come out that day but at least he gave me the courtesy of a call and discussed possible causes for the problem, one of which would have cost a pretty penny. He came out that Tuesday, spent hours here, and charged less than one third of his original guesstamite. Jason could have charged us anything, said it was anything, we wouldn’t have known the difference, but he didn’t. Jason was ethical, honest, hard working, timely, responsive, fair, and the frig/​freezer is cooling beautifully. better than ever. We are thrilled. Look no further because it doesn’t get better than Protech Appliance and Jason.

Jason has been out to my place on multiple occasions, it seems that almost every one of my appliances has needed some sort of repair. He has fixed my freezer, dryer and washer. I am impressed with his professionalism, cleanliness and general knowledge of a variety of appliances. His troubleshooting is very efficient and he doesn’t waste any time. He has good availability, and is prompt in returning phone calls and is flexible to work with your schedule.
He understands new and old appliances and I never felt as if he was over-​charging me or taking advantage of my appliance ignorance. He does quality work and is kind and respectful when in your house. I would highly recommend him.

Well, OK…
So my front load washing machine broke down. Mid cycle no less. Great, just great. So now I have a washer on my hands, full of clothes, soap, and dirty water that is making a humming noise and… it’s broke
I actually called another company first. I know, dumb, right? After calling three times over two days with no return call, I thought… Don’t lie, you know exactly what I thought.
So, Based on the reviews that are here, I call Protech, The phone is answered on the second ring, and lo and behold, there it is! A real live human on the line! Jason. Jason is on the line! What? No machine/​recording/​voice mail? No call center in who-​knows-​where? No way. No. Freekin’. Way.
So I say hi, how you doing, hope you’re having a good day, my washer is broke. Jason listened to my issue attentively, knew exactly the model of washer I had without asking for the model number, he was a really nice guy, and a appointment was scheduled for the following day.
The technician arrived at the agreed upon time, and after introductions and a handshake immediately set to work on the problem at hand, diagnosing it in a matter of minutes. I offered them a refreshment, lemonade, coffee, OJ, root beer? They politely declined, but really, I mean, who doesn’t like root beer??? But I digress…
The tech, Pedro, did not have the part available, but he ordered, received, and installed it the following business day, once again, in a very timely manner. So now I’m thinking, it’s almost like these guys know what they are doing! I once again offered them a refreshment, lemonade, coffee, OJ, root beer, and again, they politely declined, but, I mean, really, who doesn’t like root beer??? But I digress. Again…
So, to make a long story longer, Protech is top notch in my book and I will keep their number in my Roll-​O-​Dex (oops, sorry, no one knows what a Roll-​O-​Dex is anymore), Uhhh… smart phone, so I can call again if I am ever in need of someone to repair any appliance I might have.
Thanks Jason and Pedro. Great job. 5 stars!
I’m still kind of at a loss how someone could turn down a root beer though…

Many thanks to Jason for his professionalism, service, and most importantly, his honesty. I called after hours and to my surprise, Jason answered. Because of my work schedule, I wasn’t able to be home for the service call until after 7pm. Jason made the time and was there for the call. Keep in mind too, that this was the following day! In the end, the repair involved a new compressor, and though Jason was happy to refer a qualified tech to do the repair, it ended up being cheaper to purchase another unit. So why am I giving such a high rating for someone who didn’t even fix my broken fridge? Simple. Service. Exceptional at that.
Honesty too. In this day of social media and how readily available information is, it couldn’t be a better time to be a consumer. Finding quality people and services is such an easy process. I hope never to need Jason’s services, but in life, things break over time and to know there are technicians out there like Jason makes it alittle easier to know you are going to get what you pay for. Support your local small business owners people! And when the time comes, give Jason a call with confidence that the repairs will be done quickly, efficiently, and at a competitive price.

Jason has been out twice to our home. Once to fix the refrigerator and the washer. Refrigerator pretty new still and washer about 24 years old. He fixed both. About seven months later, we had an issue with the dryer. He fixed that. We are extremely happy with the service. When he quotes something, he sticks to the quote. And if he can save you money somehow, he lets you know. He is professional and gets the job done. Compare his price with Sears appliance service. Big difference. I highly recommend Protech Appliance. (760) 994‑9710

RUDE RUDE RUDE!!!
With SO many appliances techs and business around you would think they would be more polite on the phone!
Would NOT quote a simple problem over the phone, and lied about the cost of the diagnostic! Was quoted on the phone $ 50 to come LOOK at the machine when their website quotes $ 20 that would be APPLIED to the repair!
For someone claiming to be «Pro» you think they would INVEST some time into proof reading their webpage.
Taken directly from their site;
«All warranty is void if the appliance is serviced by an unlicensed individual, is found to be disassembled or invested with rodents.»
Will not be recommending this company to anyone.

I have to say I do not give 5 stars very often… with that being said if you are in need of appliance repair this is the company to call. Very profession and on time, very polite and explains everything very clear. You deal right with the owner and you can tell he takes pride in his work. We had our washer repaired and couldn’t beat his price. He only charges 20 for telling you what is wrong, another company I called charge 50. Now days just finding someone to show up on time is huge, throw in professional and hardworking and that is ***** FIVE STARS!!!

BEST OF THE BEST!!!
proffesional in every way from knowledge to honesty, etc, etc!!!
only appliance repair company I ever will use!!!
andy jonasson, oceanside