Qualitycare Medical Center

Although the facility chairs and decorating has been updated I LOVE Dr. Heather Carpenter and the ladies in the front office. I NEVER have to wait too long and can always get an appointment the same day. Not only that but the level of care I recieve for my three children from Dr. Carpenter and her staff is outstanding

Arrived as a «walk in» as advised, at 9:15 am did not get out until 2:30. Front desk very snotty and unhelpful. They clearly need to look up the word quality. Doctors & nursing staff seem competent but overworked and harried.
There are many great medical centers in this area to choose from. Quality Care Medical Center in Oceanside is not one of them. I wish I had read these reviews before going.

This place can be summed up with just «Eh.». It’s just okay. I had a baby and was assigned a doctor that works out of this office as her pediatrician. I could’ve chosen a different one (and still can) but since they recommended her I figured I’d give it a shot. We’ve seen two doctors and they’re both really very nice so that’s not a problem. The receptionists can have major attitudes though and especially when you call in. I called in to speak to a nurse or a doctor to ask them if it was okay to give my baby something topical (an all natural chest rub of sorts for a cold) and they wouldn’t let me talk to anyone and told me to call a pharmacy and actually hung up on me. I was appalled.
The waiting room is really small and it’s old. The floors and chairs are dingy. There’s a tv on a stand and it looks like it’s from the 80’s. The office could definitely be renovated.
You typically wait for around 15 minutes longer than your appointment time so if you’re a few minutes late it won’t be a problem, they’re always later.
Overall, the only good part about this place is the doctors.

Worst medical center ever. Avoid this plac at all costs. We had them previously as our doctors and switched quickly. Recently our insurance changed and we were put back with this medical center. We are going to switch again but we had to go there today for my wifes horrible strep throat. We were forced to wait for over an hour as they said they had no available rooms yet as we were taken back I counted 5 empty rooms. After that they refuse to give my wife any pain medication. She is crying and in so much pain and they treated us like we were drug seekers just trying to get meds. Worst experience ever. Worst doctors ever.

I have been to Quality Care in Carlsbad, Vista and now Oceanside recently. The Carlsbad office has closed down and was the nicest of the these three offices. The Vista office is the worst looking, but the people who work there are pretty nice. The nurses and PA-C’s are great and very helpful. The doctors are okay. I ended up seeing an Oceanside Quality Care doctor working at the Vista Quality Care who wanted me to follow up again, but at the Oceanside office. Let me start by saying I have been sick for two months and been to the emergency room twice now. After being told many different things I think my illness has been narrowed down. The problem I have with this office is the lack of care. I called this office today and was transferred to the pharmacist voice mail at about noon. The message on the voice mail says if I don’t leave a laundry list of information they are not going to call me back. Who does that? This is medical office! So I left as much information as possible and now nine hours later still no phone call. I now have to call the hospital to find out what I can take with my prescription. I think it sucks that they are screwing with sick people like this. I am hoping once I get well I can find a new doctor. I had a great PA-​C in at the Carlsbad Quality Care office for the last few years, but he is gone now.