Union 76

The bottom line is they don’t give a damn about anything but the money which is sad because many people are over 65 and on a fixed income! I don’t know how they can sleep at night! they need to be turned into the bureau of automotive repair and be shut down!

This gas station is really going down hill. Came in to get gas and you can’t use your debit outside at the pump for about two months. The sign on the pump says inside debit same as cash it also says this on the outside sign and I have been charged same as cash previously. I went in and told him I wanted $ 40 on pump 7. They have like 3 different card readers at the register and take your card to swipe it (this is suspicious in itself) and then tell you to put your pin on another reader. I put my pin in and get my receipt, thank him and go to pump my gas. While my gas is pumping I look at my receipt and see it is for $ 40.45 instead of $ 40. I thought okay maybe he punched it in wrong but as long as I get the gas it is fine. The pump stops at $ 40 so I go in and ask about the $.45 extra charge. He tells me there is a fee for using a debit card. I bring up about the sign on the pump and he just shrugs. Now I know 45 cents is not much but to not let you know in advance and just charge you is wrong. I know each station is individually owned but this sure doesn’t help the 76 brand. I will not be going back till new owners and suggest you go to the next station if your driving by.

Do Not go to this place. This man outsourced my smog on my truck then charged me $ 200 above what he paid… I have proof. do not trust him. hes a con artist…

I have gone to Moe for 13 years and he was always great… brought my car in last summer on my own, felt it needed a little work. They called me every other day… one thing after another. I had already gone way beyond what I would pay for the car, and was told about 2,200…my car was worth about that. Suddenly, this other guy tells me that I need a new computer! Not used because they can’t give me a warranty. What am I to do? I just saw a car exactly like mine, out front there, being sold. I would have nothing if I didn’t come up with $ 5,000, put money on 3 credit cards, got my car and then it barely even passed smog. I took it back and they said «why didn’t you bring it to us?» Obviously they charged way to much and I took it to the guy that always smogged me! The car didn’t even last 6 months and I had to buy a new one– $ 500 for the trade in. Now I am in debt over this and am really, really disappointed… WILL NEVER EVEN GO THERE FOR GAS– EVER AGAIN!!! Why didn’t they check all that? Something is not right there… That was really terrible and greedy…

I’m giving this review for something disturbing I saw today. A Semi trucker parked his truck on the side of the main road to use the restroom. The guy at the counter told him the restroom was out of order. I went in here a week ago with the sign still on and they let me in. The guy had to run back to his truck to probably keep driving while having to use the restroom which im sure is not the safest having a driver of a semi not paying as much attention because he has to use the restroom.
When i went in there I wanted to see if they would let me in again and they did. Nothing wrong with it at all. The guy at the counter said its not really out of order they just don’t want non customers to use it. I think that is not right making people go somewhere else to use the restroom. It’s a gas station!

This is by far the worst experience I have had with a mechanic shop. The customer service was horrific. I spoke with Ron and another man with an accent that I did not get his name. During my conversation with Ron, he apparently became «tired» of discussing repairs needed to our car and after raising his voice to me and speaking down to me, passed the phone to the other man, who essentially told me he did not give a damn that I was going to post a review of their shop for poor customer service. The car went in for stalling and overheating, it was determined that the temperature sensor was not working as well as coolant leak coming from old hoses. So they clamped the hoses to stop the leak, but did nothing to try to address the issue about the temp guage not working, which could cause much bigger problems in the future. So they essentially bandaided our car and sent it out the door. When I questioned this is when I got pushback from both the mechanic as well as the counter help. But to be told that your customer is wasting your time and that you don’t give a damn about how the customer feels!!! That is just poor, poor, poor customer service!!! So from here on out I will spend the money (no matter what the cost is) to FULLY repair our car with a more reputable mechanic shop. I wish this rating system could give a negative. Please head warning. If you are going to have work done on a car which is already a stressful situation, shop around and have it done somewhere that they actually appreciate their customers!

Ripped off for time and money! We called and made an appointment. 3 hours later we are home. $ 35 oil change became an $ 80 rip off. There are a lot of seniors in the area and I suppose the people at this station are able to talk these older folks into anything without question. My easy going husband handle the car maintainace this time and we paid for it big time. They put pressure my hubby to put in a filter (normally under $ 8) and then rotated the tires which we can get for FREE. They over double the price. BEWARE!!!

They prey on older Oceana residents. Moe screamed at a 97 year old double purple heart friend of mine. Tried to charge me 24.00 for installing a battery i bought there plus 8.00 in miscellaneous. Please avoid them. Scandelous!

This review is for the auto repair shop that is located here.
First, I was referred here by Dan over at Bussey Automotive for a complicated smog cert related issue which he felt they’d be better equipped to handle. So five stars to Bussey’s as well.
First off, they’re really nice people. Ron and Mo took care of business quickly, they kept me thoroughly informed every step of the way, and their prices are very reasonable.
I, the CA DMV, and most importantly, my truck, are all very happy.