Vanishing Screen

DO NOT PURCHASE FROM THESE PEOPLE!!! This was a horrible experience.
I originally had a service on my screen in which they charged me $ 275. To say the least the work was awful and of course the screen fell apart within hours after it was installed. The owner (he was a total jerk), was one of the repair tech’s sent out. They blamed my unit being so old that it could not be serviced correctly. What? Then why did you say you could repair it in the first place. Their solution? Purchase a new screen at $ 600, ($ 100) off but of course no refund for the screen repair cost. I think what upset me the most is the unwillingness of the owner who would not return my calls. His wife who took all the orders by phone even commented that he was being a jerk.

Vanishing Screens also goes by the name Mobile Screen Kings.
See my review under Mobile Screen Kings

I recently had Vanishing Screens install a door they were on time and very professional I just love my new door and would recommend them highly.

We had a vanishing screen door installed in a 30″ door leading to our garage. Because nearly 5″ of the screen reduced the effective passage way, we asked that the screen be re-​installed outside the door jamb. This «flush mounted» screen was later installed to our satisfaction.

I installed their product about 2 weeks ago on 3 wide French Door openings and they are working as promised.
I decided to go with Vanishing Screens for several reasons.
* Checked their reference and they had been very satisfied with the service.
* I was very specific on what I wanted and Craig, the owner worked diligently with me to make sure I purchased the right product. He checked with all the quality manufacturers, and even installed a test product to ensure it would work well for us in our windy conditions.
* It’s obvious that he has installed these many, many times and it went very smoothly. He is available if anything needs fine-​tuning after the installation.
* His pricing is very competitive.
* I found him very easy to work with. He even helped me solve a problem with an existing sliding screen door that I thought I was going to have to replace and saved me money.
I would recommend, and would have no hesitation about doing repeat business with him.

I was very disappointed that the vanishing screen doors that I has installed only one year ago fell apart, with only light usage. The top part of the track had disengage from the screen and kept falling out. I called and asked Vanishing Screens to come out and service them, and the technician just sprayed some silicone spray and rapidly moved the screens back and forth, reattached the top section of the screen, and was about to leave. When I pointed out that they were still sticking in the tracks and not moving smoothly, he took them apart and trimmed some off the bottom part of the mechanism and then put them back together. He said they didn’t install them correctly in the first place, and it was the Vanishing Screens own technician who installed them in the first place!!! When I pointed out that the bottom of the screen had been damaged by the rapid movement back and forth that he had just done quite roughly, which was not damaged prior to his visit, he argued that it was that way before. Now the bottom of the screens are splitting away, and the screen has a tear in it that was not there before. He left in a huff because I had displayed dissatisfaction and asked what they could do about the damage he had done. He left in a huff and said never to call them again. I would suggest that no one calls them, for these Vanishing Screen doors, for sliding glass doors. Today when he was «servicing» the screens, the technician said that the Vanishing Screens were not designed for Sliding Glass doors, even though the salesman who originally sold them to me said they were. I had bought them because I thought they would be good, based on the name recognition and the salesman who came out seemed very helpful. In retrospect, I wish I had bought another brand, and the product was not quality, and the service after the sale was terrible. My advice would be to look elsewhere for sliding glass door hidden screens!!!