Vista Way Obgyn Group

Called to make an appointment, they didn’t take my insurance, receptionist gave me 4 referrals to try. Wanted to leave a review because I was hesitant to call due to other not so favorable reviews. First experience was great, front staff was nice, I think her name was Jenny.

The doctors are really nice but the front desk personnel are horrible! Not one have I had a good or even decent encounter with them. The least they can do is acknowledge me when I first walk up to the front desk instead of gossiping and talking to eachother.

I will have to agree with comments about Dr. Rodriguez. I get that working in the medical field is stressful… And working with pregnant, hormonal people can be trying. But she was fairly obnoxious. So much that almost 7 years later I still hold a grudge. I prayed that she would not deliver my child. During one of my prenatal exams… You know the uncomfortable ones where the doc is already «down there»… She saw a scar from a previous laparotomy unrelated to pregnancy and said to me, «Wow. what an ugly scar. Hopefully you have a C– section so we can remove that.» Come on. Let’s use common sense and understand why that is an inappropriate thing to say for several reasons. She also counseled me about my weight gain in a less than polite manner. By end of pregnancy I had put on 30 lbs. I also had an 8 pound baby and within 6 weeks was back to my normal size. I’m understanding of most medical professionals being in the field myself… But there are some times it’s better to keep your mouth shut. This was one of those times. When your name is the only name that pops up on Unilocal with negative comments it may be time to change your tune or retire.

I wish I could have experienced all the great customer care that other reviewers seem to be having, but to be honest the receptionist was rude. I explained the situation I was having then the rep said, «Yea, there’s NO WAY we can see you tomorrow since you’re a new patient.» OK, thanks for asking me to explain my painful and embarrassing problem, then rudely telling me that you have no availability. This was poor customer service all within one minute. I can only imagine what it would have been like if I walked in the door. Glad I didn’t waste any further time. Other great OBGYNs out there.

This place needs a lot of work. Upon approaching the front desk, I was greeted & thought I was being checked in only for them to ignore me and go over another patients information. While they were doing that another staff member said, I’ll take you over here. I was then told I would have plenty of time to fill out the paperwork since the doctor was running about 20 minutes behind. That would have been ok however, they could have at least apologized and the 20 turned into ³⁰⁄₃₅ minutes. The doctor spent maybe 5 minutes with me. This is completely unacceptable! I couldn’t even approach her with some of the questions I had. Upon checking out, it took awhile for someone to even help me. When I was scheduling my next appointment, which I will be canceling, that staff member basically acted as though I was such an inconvenience. There were two other staff members in the hall goofing off and not being very professional. Horrible staff overall. Doctors included!

I’ve been going to Deborah Spandikow, RNP, MSN for over 2 years now & she is fantastic — especially if you are interested in/​actively use alternative medicine! Deborah is very friendly, supportive, informative, & takes time to understand your situation and your unique needs.
Finding a new doctor is difficult & scary — I’ve certainly had my share of not-​so-​great folks, but Deborah is THE ONE!
Only downside: they don’t treat UTIs unless you are pregnant, so prepare to go to your primary care doctor or a clinic.

I’ve been a patient for about 2 years. I have never been a fan of the front desk staff, they have really brought my experience down when I came in for prenatal and postnatal visits. I have since switched to scripps and its nice dealing with people that actually show emotions other than annoyed, or confused. I would have given a lower rating but based on the drs (which are really more important anyway) they get 3 stars in my book. All the drs were great, I think I met most or all of them and also the NPs were nice too. Good location as well.

This is the Worst place ever!!! This is my first pregnancy and i have been sickkkkkk like no other hardly keeping food down and when i call them to see if they can help me in that department, they say after i actually throw up then call back and they can prescribe me something! Then i get to the office and they give me the run around about my insurance. Finally I meet the Doc btw she is super sweet! Now I’m having migraines for 24 hours at a time and can hardly get out of the bed I call for help and am in tears and all they say is well if its that bad go to the emergency room! I will not step foot in that place again! This place does not make me feel comfortable!

Love all these women! Best OB-​Gyns out there!

I am pregnant with my second baby, and because of insurance, VIsta Way OBGYN is my only option this time around. While Dr. Murillo and Drs. Grauer & Purcott are fine, Dr. Rodriguez is a complete nightmare and I will never, ever see her again — even if it means missing appointments. As others have mentioned, it is standard for the office to cancel appointments with an hour’s notice and no apologies, for them to take 20 minutes to get you into a room, and an additional 20 minutes to an hour to be seen once you are in the room. It is not uncommon for Dr. Rodriguez herself to take up to two hours to return a call if she is the doctor on call and you have an after-​hours issues.
So, today at 38 weeks, she was so inappropriate and rude that I left in tears. She discounted my concerns over my low iron and swelling by saying, «Well, you’re 38 weeks pregnant, what did you expect?» She was then short with my two year old, and made more flippant comments to me.
I work very hard and pay a lot for my insurance. If I wanted to be treated like a clinic patient, I would go to a clinic. Her bahavior is certainely not what I expected and she has certainley taken away from my experience being pregnant this time around.
Do whateve you can to avoid this practice.

I’ve been a patient here for at least 7 years, maybe longer (Gyn services for 6.5 years and OB services for the last 6 months) and I’ve NEVER had a problem or complaint. The doctors and nurse practitioners (and I think I’ve seen then ALL now) are wonderful; warm, open-​minded, good listeners, I never feel rushed and they always call me back with answers to my questions and with lab results quickly. The front office staff isn’t SUPER polished but they’re usually warm and helpful whenever I’ve interacted with them either on the phone or in person.
Yes, I’ve waited long periods of time in the waiting room. It’s an OB/​Gyn practice, not a fast food drive-​thru restaurant; they sometimes have emergencies or have to go deliver babies. They always apologize and since they never rush ME when I’m in the exam room and take the time to listen and answer all my questions, I can’t say I mind a bit of a wait. They have free wifi; I bring my ipod or a book. :)

I started going here when I found out I was pregnant. When you’re pregnant you get to meet all of the doctors throughout your pregnancy at your different appointments so you’re familiar with all of them when it’s time for delivery. I never had to wait long when I went in for appointments and they’re all VERY nice! I’d definitely go here again for prenatal care and I even recommended them when a friend of mine found out she was pregnant as well.
Excellent!