Zippy Laptops

Went here to get my husbands laptop fixed the week before he deployed, went in, paid, guy took that laptop and said it would be done the next day. My husband called in the afternoon of the following day asking when we could pick it up and one of them told him that he had no idea what he was talking about, that the other guy was wrong and it would take about a week to fix (it’s just a hard drive swap). My husband didn’t have that kinda time since he was deploying. After arguing with him, the guy agreed to have it done by the morning of my husbands departure.
We picked it up that morning and had no issues with it, but their customer service is extremely lacking and they’re chaotic and cannot keep track of the jobs. It’s a cluster fuck.
They had to replace the screen on my iPhone multiple times as the first time they put in a defective screen with dead pixels in it, and the second time he ruined my finger print scanner.
I also sold them 2 phones, dropped them off to be inspected for an estimate. Was told that they would call by the end of the business day. Kept calling and calling, either they had not gotten to it yet, or no one answered the phone at all… Finally 3 days later the guy told me that he would call me back in 45 minutes. An hour later he called me back and offered me 75 $ for a broken iPhone 6 and a working LG G3. Honestly I wanted rid of them and didn’t want to hassle with selling them myself. But they’re total scammers when it comes to buying phones/​laptops ect.

Great customer service & very affordable compared to a lot of computer/​electronic repair shops in the area. I highly recommend them! My laptop feels brand new. I’m so happy.

Prompt, friendly, courteous service. All aspects of the repair process were explained to me clearly and succinctly. Store hours and location are convenient, and there was ample street and side parking. I will utilize their services again, and recommend them to friends and relatives.

Went in yesterday for my wife. He replaced the lcd screen on the MacBook Pro for under 150 done the same day really recommend this guy!!!

Traded my cracked screen surface for a surface with a non cracked screen! Super happy i love my new surface and it has double the amount of GB!!!

Excellent! Im on my 3^rd computer from Zippy-​Laptops. My wife bought a computer that she uses for her business, both my young girls have laptops for school and I’m thankful I’m no longer the «IT Guy» of the family. The prices are great, the service is personable and I’ve felt that they really want to help me get what I need and am satisfied. And, I don’t mind at all paying a few extra bucks for accessories because I’m so happy with the service.

Terrible customer service. They have a 100 day cash payoff plan, but if you get it, it only allows for a 30 day warranty. Our $ 1500 computer’s motherboard fried (not by our fault). They said they were going to fix it and kept it for 2 months giving me a $ 500 loaner computer for and wanted a $ 500 deposit. Not my fault it fried. Not my fault they can’t find a motherboard for it. Who knows if they were interchanging parts while my computer sat there all parted out. When I asked for them to just give me some of my money back, they gave me $ 175…so now I have no computer, and $ 175 that I spent $ 1500 for. No respect for this «business». We’ve been going to them for years. Bought 3 computers. Referred friends and family, and I horribly regret it.

I’m a bit of a geek, but these guys are pros. They took my ancient desktop, swapped out my hard drive, reformatted everything, put in a super inexpensive SSD for my Windows installation, and I now have a machine that’s running at brand new speeds for $ 160. Fast service, very thorough, and easy to work with. Highly recommended.

well they were Awesome.
took in my laptop and they got it fixed while I waited a few minutes.
picked up a second laptop that was on sale… super deal, very happy!

I am so Totally blown away right now. I keep having to bring my laptop in, because of the faulty charger port, and they have been awesome every time. But THIS time they’ve blown my mind. They are trading my laptop for an upgraded laptop AND adding more memory No Charge! WHAT!!! Their turn-​around time on most fixes (that I’ve experienced) has been 1 – 2 days. They are always pleasant and professional. They are reasonably priced and they go above and beyond what is expected. It’s a small «No Fuss, No Frills» shop in Down Town Oceanside and the guys who work here are of few words and honest and Nice Nice Nice. I am so Stoked right now. Seriously. Wow.

I sold my Toshiba Satellite L675-​S7108 to these guys. I bought it back in 2011 for about 700 – 800 bucks. 2.56Ghz processor speed and 500GB HDD. They told me it was worth $ 50.00. Now that I have thought about it, they cheated me out its actual worth. I’m sure it’s still worth a few hundred bucks. Word of advice? Don’t sell your laptops to these guys if you want it’s worth in cash. I was in need of money quick too, so I sold it to them.

Best place ever!!! I’ve been popping in for help with my PC’s and my kids Macs when needed. HONEST without doubt!!! He just set up my new laptop, transferred pic from my old one. While I was there I decided to buy a used desk computer. I chose one the he said was more than I needed. He picked one that was $ 150 LESS!!! Came with one year warranty! Old school, kind, and honest. And he has the cutest dog Coco!!!

Wow! Steve and his staff are great with very reasonable prices! I took in my Vista OS to upgrade to Win7. I really appreciate their professional approach and speedy service! I won’t go anyplace else for computer service. Thanks!

In my opinion, you can judge a place pretty well but how they handle the small stuff. I switched to a desktop and needed a DVI cable so I stopped in here is my work didn’t have a spare one and it is on my walk from my office to home, they charged twice as much for a used, bulky older cable than what I would get a frys for a new one and marked my receipt «no return» just in case I had the idea of using this one for a couple days and then bring it back after I got one for better deal. I needed it as I just switched monitors today, so I paid as the trip to fry’s would have cost me that in gas.
I imagine that apply the same ethics to the rest of their work.
They probably know their stuff, but be prepared to pay for the convenient location.
All though, it might have been because I was a girl. Because, we all know girls don’t know anything about computers (tell that to the tower my sister built and I recently upgraded and our degrees in mathematics). The cost was defend with a brief remark of «well, it’s full Hd.». No shit, sherlock!

This place is a joke all staff are rude only person id say is the tech kenny that is great he should be working at a better store. The computer went down 5 hours after I used it took it in after the 4^th day they took it back but want to charge a 20% restocking fee. They say I put the virus on it. Last night I came in to return at 555pm they say they close at 7on there voicmail and web site apparently they close at 6. They tried to do the return and the owner did not tech them nor have time to help over the phone and requests me to come in the next day. So I came in while ditching work and told him I did not want to be charged 20% the owner called the cops waisted more of my time then refuses to refund me at all. And bands me from the store this guy is a joke a crook. U can get new lap tops from bestbuy starting at 259.00 why go here when u can get new. He didnt call the cops tell after I said I was going to give him a bad review. Do not go here hell take ur money and try to get u locked up. So as he has requested ill be taken him to small claims court. The original ad on craigslist also said it came with complete Microsoft office and once I complained it was removed from all listings. Im sure they will make all there times say they close at 6 now to. If they do it just shows how valid this review is. Again do not buy anything here. I grew up in oside no one should treat oside locals like this. Were supposed to be a family and help each others out. Hell I have a 400.00 laptop for sell buy from me. Lol dont waist ur time here people on get rid of laptops cuz there no good why else would u sell it to them. Unless there broke or stolen u get more money selling on Craigslist. They cant be trusted no proof these computers are worth what u pay they are older. Dont be like me do your home work. Oh and yeas they have a 7 day policy that dosent metter if its in there shops for repairs or not.

I’ve always had a great experience with Steve and his staff at Zippy Laptops. When I took my laptop to Geek Squad they tried to charge me over $ 300 to fix whatever was broken and I didn’t feel like that was accurate. I took my laptop to Steve and he fixed it in less than 2 days.
I refer friends and family to Steve all the time. He is honest and fair and I don’t have to worry about being ripped off because I don’t really know much about the inside of laptops.
Thank you Steve and Zippy Laptops!

I called to get a quote on a laptop I cannot fix, but would like to get some money for. The moron who answered the phone showed no signs of professionalism, «…no, we don’t serve your kind here,» was his response to my inquiry. Thank you for making my decision easier. I will not use Zippy Latop’s services, nor will I recommend it to anyone else.

Zippys laptops is great! Everyone is super nice and they were able to fix both my laptops really quickly! They are affordable and fair. Love that you can get a quote without having to spend $ 100 just to find out what’s wrong like all the chains! I would highly recommend them to anyone looking to repair a computer!

I dropped my laptop back in Maine, where I live. It got progressively worse (would turn off whenever you moved the screen) until it wouldn’t start. I took it to Zippy and it was fixed in two days and for the price agreed upon.
It works better now than it has in months.
I found the proprietor to be friendly, competent and capable!
I am very happy with the repair!

I don’t understand all of the negative reviews! Steve really knows his stuff and made sure I was happy with my MacBook Pro. When the screen on my original purchase went out (after the 30-​day warranty), Steve still looked at it for me, offered express service when I told him I was from out of town, and then offered a great deal when a newer model MacBook Pro caught my eye. To boot, he gave me a SIX MONTH warranty on my «new» computer. Everyone was friendly, and every customer in the store (there were several) left satisfied. I was happy with the prices and service I received.