West Oaks Mall

This mall lives by its movie theater. It’s is kind of cool because the theater price is pretty cheap and there is always close parking available. Otherwise is meehh. The food court is not good, and the stores seem to be empty most times. I will say this is a great spot for people that don’t like shopping on crowded places.

I used to come to this mall all the time when I was younger and it was quite the happening place. But now, nothing is happening here. Nearly all the food options in the food court are closed and the ones that are open… well, I wouldn’t eat at them. And for a shopping mall, there is very little to shop for. This place has become a ghost town in recent years and the crowd that does still come isn’t really my cup of tea.
The one redeeming quality of this mall is the movie theater, which in itself is not the best but they do have the best prices in town. $ 3.99 before 4pm and $ 5.99 after 4pm. Sooo that’s where I will be watching my movies until the dollar theater opens up again. (It will happen!)

I recently moved to Florida and have been looking for a place to thread my eyebrows, my brother took me to brow art 23 and I have to say I’m shocked at how badly my brows are ruined. I went in needing a touch up and left with uneven differently shaped brows. I can’t believe that place is still in business. She rushed through the process and ruined my arch making one eyebrow look shorter then the other as well. Do t go there, ever!

(Auntie Anne’s is…) Probably only one of the recognizable chains left in this sad mall. The pretzels were good, for me. Just find it annoying how they try and upsell the pretzel nuggets. Just buy a normal pretzel and cut it up for a dollar less. Besides that, the people who manned the station were very nice and tried their best to accommodate everyone who approached their stall. Wish this mall would get renovated

Unfortunately, this is one of those rare times in which a location deserves a rating lower than 1. There is really nothing good/​great about this mall other than the movie theater. There are only a handful of stores open and the food court can’t retain any of the eateries. This is by far the worst mall I have ever been to.

I am here for an appointment with the optometrist (I’m going to see again — very exciting). I’ve arrived early so I decided to stroll through the mall. I’d heard it was deserted, but never expected this. Even the food court is down to only six places. There is no pizza place. Can it really be a food court without pizza? Very sad. Supposedly there is a development deal in the works for a multi use repurposing. I hope it pans out.
One positive. With so few patrons, the place is very clean and pleasant. Not much to purchase, but a nice walk on a hot Central Florida day.

This mall looks like it has not changed since the 1990’s. Many of the vendors at this mall have literally disappeared since the 1990’s when this mall first opened. Moonbeam has recently bought the mall from General Growth Properties, and Toys R Us, Borders, and many anchor stores shut their doors. There used to be huge anchor stores and hundreds of vendors.
There currently was a fight, I believe, in the AMC movie theater. One of the big anchor stores, Sears, has closed and JCPenney doesn’t look like it’s going to survive. The hundreds of vendors have turned into very small amounts of shops. Back in the 1990’s, this was the best place in Ocoee to shop, have fun, and go wild shopping with your friends. Now, it’s where all big gangs and teenagers go to have fights. What used to be a pleasant shopping center is now a wrestling ring.
There is almost an entire wing of this mall completely gone, most stores have moved out and closed up. Moonbeam has recently bought West Oaks Mall, and they are making desperate attempts to get all the hundreds of stores back, and they are desperately wanting to make this the best shopping mall in Ocoee, but I don’t think is going to live long.
There is a whole entire food court with fast food restaurants scattered all over the place. There used to be restaurants that were making this mall hundreds and hundreds of dollars a month. Now, since of the stores moving out for other huge malls in Orlando, those restaurants suddenly disappeared because companies are making new malls, bigger malls, better malls. Half of this mall has gone to the bigger, better malls in Orlando. And the old company that used to own the mall, General Growth Properties, is making newer, bigger, malls. And Moonbeam Capital Investments, the current company owning the mall, is trying to attract stores, but General Growth Properties are leaving its old mall in the dust.
All those children that played at that mall back then (including me) are going to be very sad and depressed once this mall closes, but if Moonbeam can’t get back their mall, hundreds of the children back then and the children now are just going to be depressed. But the mall companies are building bigger, larger, more technologically advanced, and West Oaks Mall is just one of the old malls. I think it’s not going to live.

Giving the mall a one star based on the service a store gave you is unfair. That’d be like judging a city based on a single street. It’s def not the ⁵⁄₅ I’m giving it but I’m trying to off set some of the dumb people on here such as the lady who got a bad hair do lol

This place is ghetto! I’m not sure what else to call it. If I were a Realtor, I would have to say that the area is very «undesirable». There was recently a shooting or a huge gang fight at the movie theatre. Hopefully, they will bulldoze it soon and turn it into a commercial area with new shops.

I only walked into Dillards and Payless so didn’t see much of the mall. The Dillards is very vintage and doesn’t have a great selection. The mall looks like updates have never occurred.

Good evening!
I had to post a star. But they do not deserve a star. Nothing against the mall. This mall is very quiet and basically what you need is in this mall. I ran into Coney’s restaurant. The customer service from both owners are disgusting. They wouldn’t know hospitality if it hit them in the face. They should go out business because of poor customer service.

Wrost customer service ever, they are judgemental and have rude and ghetto sales representative working there. We spent chunk of money there every other month and we spent a 400 hundred today alone, yet not even a thank you for our commission. We will not be shopping there ever again. They need to get some class.

The movie theater is really great here but not much more to see. The mall always seems so dead which i guess isnt a bad thing if you hate shopping in crowds. Seems to attract alot of trouble making young adults though. Saw a few guys looking into car windows in the parking lot. Needs more security. If you visit this mall make sure your goods are out of sight.

West Oaks Mall will always be my favorite mall. Sorry to see it waste into oblivion. Sniff sniff :(

How this mall is still operational is beyond me. I decided to stop by since I had some time to kill and after walking around briefly, I realized there was nothing for me to do. How do the stores that are open survive? Walked around Dillard’s and I think I was the only one in the store, it was depressing. Many of the stores are closed and it reminds me of Festival Bay mall. I think they should just knock the whole thing down and build something useful like a Fun Spot or something similar. I imagine the only thing that makes money is the large AMC movie complex.

This mall is one of the saddest ones in the Orlando area. I hadn’t been here for a good 5+ years and walking into the food court was depressing. It was practically empty except for a handful of diners spread out. Most of the tenants in the food court are no name brand food establishments. There is a AMC movie theater which probably brings some business to the mall but not enough for them to see a difference.
Most of the tenants I remembered from years past are long gone. There are numerous empty storefronts and random stores selling everything from urban style clothing to club wear. There are numerous athletic shoes and even a Journeys! Dillard’s and JCPenney are still anchor stores but who knows for how long. The carousel in the food court is a draw for the kiddos.
I do think that this mall is stuck in the 90s. The décor reminded me of a mall I worked at in college!
I had several friends tell me to be careful which made me wonder how bad the crime was. I never felt unsafe but I made sure I was aware of my surroundings. I think this mall is fine in the daylight. At night may be another story.
I am giving 2 stars because of the anchor stores. But I wouldn’t recommend going of out your way to visit. Trying to save you the disappointment and gas!

It’s high time somebody guts this place and turns it into something useful.
I’m thinking long indoor gun range, or perhaps a dragstrip.
Or maybe a giant lazer tag arena could be nice.
Maybe just give all the great citizens of Ocoee sledge hammers and just let them go nuts.
My point, is there comes a time in every abandonned buildings life when you just throw in the towel and stop refering to yourself as a shopping mall.
The West Oaks Mall is nothing more than an AMC theater with some really big hallways attached to it.
Like our other reviewers. I too have fond memories of shopping here in my youth, but today it’s just sad.
Even the Santa at Christmas just looks so sad, like he’s all alone with nobody to talk to, because all the cool Santa’s get to go to places like Altamonte.

I was in desperate need of a floor length formal dress that was not prom-​esque since I was invited last minute to a gala. I visited all the stores in Orlando: Prime Outlet, Premium Outlet, FL mall (Check out Camille’s for beautiful $$$ gowns though!), Millenia, Festival, and few other stores like Formal Spot in Winter Garden Village and I didn’t have any success. This was a Monday immediately after Black Friday weekend so inventory was low in size smalls at the stores.
I remember coming to this mall in middle school to go to the movies and shop and it was bustling. Now the mall is a complete ghost town… which I prefer. Less people means cleaner stores and more parking for me! I enjoy shopping in peace rather fighting through throngs of tourists.
I knew West Oaks had a Dillards and I was hoping to find something in my size. Surprisingly for such a ghost mall they had a handful for stores that specialized in selling formal wear at affordable prices. Some of them even do same day in-​store hemming for gowns as well. The stores are no upscale boutiques but they do contain a moderate selection of long formal gowns
They also had a TON of bargain shoe stores like Traffic, Bell’s Shoes, and etc. that sold heels.
This is no upscale Millenia Mall but it served it’s purpose for me. I got in and got out and with no problems and found what I was looking for: formal dress, shoes, and accessories at an affordable price in under two hours.
I visited the store during the day and I encountered no problems. However, I would be weary of visiting at night.
So if you’re looking for gowns/​formal wear or bargain heels check out this mall.

I’ve shopped here since this mall opened and witnessed its decline from a busy mall to a ghost town. It used to have all the standard stores and the lot was always packed. Now the place is half empty.
Oh how I will miss Ruby Tuesdays which I ate lunch at every weekend. The only remaining good stores are Dillards, Victoria’s Secret, and Bath & Body Works. Even Sears recently pulled up stakes.
There still remains a decent theater but I can’t recall seeing anything there in recent times. There is one good aspect to note. The empty parking lot has occasioned a food truck event on the weekends.
You’re definitely not going to have a ball if you shop at the West Oaks Mall…

It’s just a down right empty mall that use to consist of greatness, all I could think about when coming here was the «once was.» All of West Oaks perks are now buried under empty store lots with minimal amounts of human beings walking around.
This mall had alot of potential considering the fact that most Ocoee and Clermont folks would come here to get their shop on… now it’s like a semi-​deserted mall. I really hope the best for the mall since they have businesses there that have been hanging on a string. All I would come here is for the Wet Seal, Express, or Journeys but then again FL mall has all those stores plus more.
The Orlando mall giants have made this mall seem teeny. =(