Dunkin’ Donuts

My order was incorrect at the drive through so I had to go inside where there was a long line. I waited for the current transaction to finish. When it did the man taking my order who I believe was a manager told me to wait. He continued to ring another customer out and fulfilled her order. Then he got me a new coffee but wouldn’t give it to me until I threw the old one away on the other side of the restaurant. I am appalled at how I was treated. This is not the normal staff working and may have been someone affiliated with the owners or management. I do not have to go to this DD… there are four others the area.

The drive thu consistently gets my order wrong. An iced coffee with skim turns into a caramel iced coffee cream & sugar. A French vanilla coffee coolatta turns into a vanilla bean coolatta. I don’t think I’ve gotten my order right ever unless I just order black coffee. Very frustrating — just make sure it’s what you ordered before you drive away!!!

I’m literally writing this as I stand here, waiting for someone to come and take my order. There is no one else out here besides me and the two employees are currently talking in the back tips or some thing like that. The door usually lets out a loud beep but obviously that means nothing to these people. This place has been under new ownership once or twice and each time the service goes down hill. I’d rather make the drive to Krispy Kreme.
But the two stars come from the employee who finally noticed I was there and asked how long I had been waiting. She felt so bad she gave me an extra donut for free. I’m conflicted on whether or not to go back to be honest.

Terrible. Slow drive thru service. Guy at the window wants to joke around about charging extra for straws Coffee tastes different every other time. Sometimes sickly sweet, sometimes like slightly coffee flavored water. The location in front of Meade is way better!

They consistently lack a variety of bagels. Also their donuts aren’t up to snuff from time to time.

Even though I have been in DD many times this is actually the first time I got a breakfast sandwich from this place. I opted for the sausage, egg, and cheese croissant. The bread had a nice crunch to it from the toast but was not hard as many places over do it on their toasters. It was the number 5 I got so it came with a small coffee and hash browns. The hash browns had a hint of garlic in them which I enjoyed but not sure how much some of you will enjoy having a garlic breath that early in the morning. It is only a 3 minute walk for me to get to this particular DD so of course I will be back. Overall good service and very quick as they just opened but still got my order along with another customers out quick.

A nice suburban Dunkin’s. Clean plus Wi-​Fi make it a great place to relax for moment or grab a snack or meal.