Bicycles Etc

Let me just start off by by saying WOW. I started my quest to find myself a new mountain bike. So I enlisted the help of my brother. Someone who is pretty much well rounded in knowledge of bike prices and equipment, and has had many different bikes of all sorts. So he go’s to bikes etc. to check there bikes and equip. out. He asked about some of parts that he runs on his bike not seeing any on the shelfs and she told hem that shadow was all junk. And then proceeded to push a 5.00 set of peddles on Amazon to him for 75.00 so he scratched his part looking, and started to look for me a bike found one and pulled it out and proceeded to look it over. And then a worker from the store came over and ripped it out of his hands and push it back into line. He said that he was looking at it and the gentleman told him he could look at from the rack. My brother told me about what happened and the bike that he thought would be a great bike for me. So I wait a day or so and me and him return to the store. We’re greeted as soon as we walked in proceed to the bike that he told me about I pull it out and began looking it over and guy comes up and starts telling me about so put the bike back into line and began looking at others. Then go back over to the bike that we came thee to look at and I am contemplating on the amount for the bike. Cause 2600.00 dollars is quiet abet of money. For a bike. And then this crack headed woman appears muttering things. And all I catch is I fucking don’t like that kid. I ask which one and she replays that tall skinny kid over there then I asked why and she replies that he is rude and disrespectful and that she is the owner of the store and she dose not have to have fucks like that in here store. And she would rather close her store then have kids in her store. Wow at these point my brother walks up next to me and she began yelling at him and I’m in disbelief. So this continues for about 3 – 5 mins. I say okay that’s enough and tell my brother lets go to Peyton’s in midland. And then this woman says good and I hope that you tell everyone you know you young punks. Okay be the the bigger person and walk out is what I proceed to do. We exit the building and and a gentleman follows us out and then says the next time I see you two ill kick both of yours asses ok I can’t be the the bigger person when someone says something like that to me so I turn and ask him what he said and he says I said keep ur kid out of our store. At my breaking point I calmly say he’s not my kid he’s my little brother and he’s 25 and I’ll tell you what buddy I’ll give 1,000 dollars cash if you kick his ass. His mouth just dropped and said then how about I just kick ur ass okay then let’s do it I say and take off my shirt and proceed towards him he quickly shuts the door and locks it ok I just made the biggest ass out of myself please don’t buy anything from these folks or take your bike here for service. The owner has a drug problem and needs help and these is no lie. Do not support her problem this was a real event and did happen if you need gas money or help getting to Peyton’s in midland me or my brother will be more then glad to help you out by the way I’m 36 thank you for ur time sry it’s so long just wanted to get the truth out there

This bike shop is located in Odessa, kind of isolated location and hard to find, I found it on yellow pages and decided to give them a try.
The size of the shop is decent with a big variety of bikes and related accessories.
My main experience however, was not about shopping for bikes, but rather repair and maintenance. I called this shop to ask if they could fix my scooter that has bike brakes, and evidently I was speaking with the owner, she stated that they were backed up and would not be able to get to fixing it until after a week. I asked if I could bring it in and have them check and diagnose the problem and give me an estimate for the repairs and I have no problem waiting on the week long wait list, the owner said yes of course, bring it over. The shop was going to close within more than an hour, and she said she would wait for me. I drove 30 minutes from Midland, to be greeted by an employee whom stated that he could not help me with this because the owner just left. I repeatedly informed him that I spoke with her on the phone and I drove a long way just to have an estimate for the repair, because I bought it online and the seller stated that to cover the cost for fixing the brakes he will need an estimate. This guy had absolutely no desire in even looking at it, stating that he could not help me with anything, and he does not feel comfortable writing an estimate, and it might be just $ 40 or it could be that I need to completely replace both brakes. I told him that I understand that, so write an estimate of worst case scenario is it $ 200? He said No, I just can not tell you!
Of course I got so upset, because it can not be that new brakes cost more than $ 200, a whole new bike from Walmart is $ 70! and you and the owner whom promised to look at, eventually left me with an hour back and forth trip, and not even an estimate to show for it.
This place has the typical poor customer disservice famous in our city. I personally would never return.