Ample Storage

The couple that manage the place are very nice people. It’s the person that owns Ample Storage that I have a complaint about. There was a misunderstanding and miscommunication about me no longer needing to use the unit and so apparently, for several months I was being charged a monthly bill still. The owner and I came to an agreement on the balance that I owe as well as a payment arrangement to pay off the balance: to pay on a monthly basis based on my wife and I’s budget for the month, whether it be $ 10 or $ 100. And if I couldn’t pay anything for the month to just call and let him know. I made my first payment of $ 20 and then another payment of $ 10 because finances are tight right now. I have rent to pay on our home, I have a car payment to pay to be able to drive to work to make money to pay off the balance. After my payment of $ 10, the owner said that that wasn’t going to work and that I needed to pay more. I then tried to remind him of our payment arrangement that we agreed upon and had written down and signed and dated, and he reacted aggressively and threatened to take me to court if I didn’t make bigger payments. My plan the whole time was to pay what I was able to and then pay off the remaining balance in one big payment with my tax refund money in the spring.

Nothing fancy … but a very nice couple who run/​own? this storage facility … Strict about overlocking unit if payment is late but always happy to work with you as long as they see you’re making a payment — several friends who are more than happy here :-)