Capital Abstract & Title

I didn’t really choose to do business here, my loan officer did. Honestly, I’m not sure how their prices compare, but I didn’t run into any problems, so 4 stars.
Their office isn’t the easiest to find, but their office is nice and they have cookies and other small snacks for you while you wait. They did have a Keurig machine, but knock off cups for it. My coffee was pretty good, but my realtor didn’t care for his.
The woman that went through the documents for me to sign was super patient with me and my million questions and it was a relatively painless process. She also kept watch to make sure that I signed and dated correctly on all of the documents. (I never sign with my middle name, but had to on the house mortgage papers. She caught a couple of times I missed my middle initial and started to write the previous month’s number.) Once we finished, they gave me a copy of all of the paperwork in a large folder for my files.
We had shown up 20 minutes early, but wouldn’t let us start signing until our appointment time which I thought was silly. My only other complaint is that it was so cold in there.

VERY Difficult to deal with, at every turn a mistake or a «We already created the documents, you will just have to adjust your schedule to fit ours» or «We will have to charge you a fee if we have to correct our mistake»…REALLY! I have closed over 25 homes in my past and this should have been one of the easiest, but has been difficult at every turn.

They seem to remember facts in ways that benefit them– follow up and communication was not good. Not my favorite company.