Excel Learning Center & Child Care

I sent my son who was approx. 19 months to this childcare facility from ³⁄₂₀₁₂ until ⁶⁄₂₀₁₂. During that time I had mixed feelings about the place. It had a 2 star rating and was affordable. At times I felt that the toddler room could have been cleaner, many times there was a strong urine smell. They rarely brought him outside to play which was something that was important to me. Many of the staff was very nice but there were some staff members who had poor personalities. Always had mean looks on their faces… like they were miserable everyday. They did not greet me and it was like pulling teeth to get information out of them. When I would pop in some of the workers were not actively interacting with the children. You would hope people would love the kids and want to be there. When I picked up my son his diaper was always full and he needed to be changed. Looking at the charts they gave me many times he would go 3 or 4 hours before they changed him. The last day I sent him, his diaper wasn’t changed in 6+ hours. I was very upset. If changing a diaper is one of the basic things they need to be doing and they were failing, I had no confidence in their ability to care for my child.