Metro Ford

They tell you that an appointment is not needed for oil changes. Then when you call to tell them your coming in — they say they don’t know if they can work you in. Make up your mind.
Yes — I bought my vehicle from Metro Ford also.
Not happy.

awesome service great customer care. this team goes above and beyond to take care of you and to make sure you get the best deal possible. our salesman name was nick he was a super guy and pleasant to work with our finance person was bree and she worked hard to get our deal done and the sales manager was Juan he was kind and very helpful. I encourage you if you looking for a vehicle this is the place to go. we will go back and buy more vehicles from metro ford. thanks for a job well done. lori jeffcoat

I purchased a 2012 F-​150 at this dealership. They made it seem like the greatest truck they had on their lot. They neglected to mention the major hail damage it had acquired that didn’t get reported on the car fax report and they just so happen’d to oversee when they inspected the truck and neglected to tell me about. I noticed the hail damage on the hood and they were «kind» enough to replace it. It took them a full 31 days to find a new hood for this vehicle and call us in to replace it. I should mention that in the 31 I owned this vehicle and inspected it further I noticed many small dents, scratches and indentations that were concealed from me upon initial purchase. Oh, and they refused to provide me with a second key and to assist me in the set up of the my key system. Also the hail damaged extended to the roof of the vehicle, which they refused to replace. With all of this I thought it would be wise to purchase a bed liner to extend the life of my bed on my truck. Little did I know they would put in a used bed liner and the service dept, would install it improperly. Thank god there is a life time warranty from Ford on it, otherwise I would have seen it as a waste of time and money.

All this dealership did was waste my time, and lied to me constantly. They sold me a vehicle, told me the financing was taken care of, allowed me to keep it for about 3 weeks and took it back due to finance difficulties. They left me high and dry with no way to get myself or my elderly mother to the doctor. I am disabled and I cannot walk to the bus stop to take the bus, and I cannot afford to take a taxi. Do yourself a favor and take your business elsewhere.